Las Vegas Laboratory
7160 Amigo Street
Las Vegas, NV 89119
Phone: 702-914-2220
Fax: 702-914-2799

Key Personnel

James R. Maida - President
Paul J. Magno - Executive Vice President
Ian Hughes - Chief Commercial Officer
Christie Eickelman - Vice President of Global Marketing
Salim Adatia - Vice President of Client Services, North America
Martin Britton - Managing Director, Europe & Africa
Karen Sierra-Hughes - Vice President of Latin America & Caribbean
Marina Wong - General Manager, Asia
Joe Bunevith - Director of Client Solutions
Rob Pagliaroli - Sr. Client Service Representative, Tribal & Government

About GLI

 

For more than 30 years, Gaming Laboratories International (GLI®) has helped illuminate the path to greatness for the gaming industry’s regulators, suppliers, and operators. We provide the industry with innovative, reliable, cost-effective, and independent testing, assessment, and certification services. Because we test on the leading edge, we see the future of gaming, and we use that insight to inform and educate our clients worldwide.

With 24 locations strategically located on six continents serving more than 480 jurisdictions, we have the relationships, reach, and resources to be a powerful ally to our clients.

For more than 30 years, regulators worldwide have looked to us to help protect the industry’s integrity.

As technology evolves and manufacturers explore new platforms and technologies, we can inform new gaming regulation and provide the information and education regulators need to navigate the future of gaming. Regulators and suppliers alike rely on our Gaming Standards Series.

Our supplier clients benefit from our technical expertise, 30+ years of experience, and global network. We can help guide suppliers from dreams to a viable product, ready for compliance. GLI gives our supplier clients total access into mature and emerging land-based, iGaming, and sports wagering markets to help get your products anywhere you want them to go with consistency, speed, and accuracy.

Our staff is comprised of an incomparable team of professionals who test and certify equipment, including mathematicians, hardware and software engineers, compliance engineers, system and communication engineers, high-tech engineers, and quality assurance specialists. These highly trained, hand-picked experts deliver unmatched level of services and quality.

Our uncompromising methodologies employ multiple rounds of testing and meticulous quality control by separate teams of mathematicians and engineers who utilize award-winning tools like 24/7 test automation to deliver the highest quality results with unsurpassed precision.

GLI holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTQB certification.

Our professional services include world-class educational resources through GLI University® and comprehensive cybersecurity and managed IT services provided by Bulletproof™ – a GLI Company. CLICK HERE TO START YOUR VIRTUAL GLI LAB TOUR.

GLI Videos and Product Demos

Latest News

Gaming Laboratories International (GLI®) Expands Presence in Brazil with New Government Relations and Business Development Executive, Valter Delfraro Júnior


LAS VEGAS (October 25, 2021) - Further deepening its commitment to the established and emerging sectors of the gaming industry in Latin America and the Caribbean, Gaming Laboratories International (GLI®) has welcomed Valter Delfraro, Jr to its Latin America & Caribbean team.
 
GLI has been working with Brazil clients for more than 15 years now, and as our client base continues to grow, GLI is taking a step further by developing local resources to continue to successfully support its market needs.
 
Valter Delfraro, Jr.
 

Delfraro is GLI's new Government Relations and Business Development Executive based in Brazil. In his new role, he will be supporting the industry with their certification and consultancy needs while they explore new opportunities in Brazil and elsewhere in the world. He will also be a valuable resource to government entities in their path to analyzing the expansion of gaming verticals and its corresponding regulation to guarantee the transparency, integrity, and fairness of the industry for the benefit of Brazilian citizens. Brazil will be his primary region of focus, and he will support additional countries throughout the region when his areas of expertise are needed.
 
GLI VP of Latin America & Caribbean Karen Sierra-Hughes said, “I am so pleased to have Valter joining our LatAm & Caribbean team. We continue to build our local resources in the region and providing GLI's global experience with a local focus to our Brazilian clients in their language, with an understanding of their culture, which is another example of our long-term commitment to the country. Valter is a talented and experienced executive, and his technical and business development background is the perfect complement to our team. "
 
Delfraro is a Brazilian national based in Sao Paulo, Brazil, fluent in Spanish, English, and native Brazilian Portuguese. His experience includes leading teams of programmers, designers, engineers, and other team members to work on new business development. Among several other duties, he was also responsible for the approval process of gaming software in regulatory bodies in the USA, Latin America, and Spain. His career also includes a manager position at a cloud-based data management company, where he was responsible for the development of systems, support, and production teams.
 
Discover a world of opportunity at gaminglabs.com/careers .

Gaming Laboratories International’s (GLI®)Director of Lottery Solutions Angela Wong will be Inducted into PGRI Lottery Industry Hall of Fame

LAKEWOOD, N.J. (October 19, 2021) – Gaming Laboratories International’s (GLI®) Director of Lottery Solutions, Angela Wong will be inducted into the PGRI Lottery Industry Hall of Fame. Wong was chosen for the honor by the Hall’s current 94 members, who voted for and elected three industry leaders to be inducted into the Class of 2021.
 
Angela_Wong.jpg
 
Wong was chosen for the honor because of her long history of promoting excellence and integrity in the lottery industry. Also in the 2021 class are Wendy Montgomery, SVP, Global Brand, Marketing and Communications, IGT, and John Schulz, SVP, Instant Products and Partner Services, Scientific Games.
 
“I am humbled and honored to be selected as an inductee into the Lottery Industry Hall of Fame, and to work with so many talented and exceptional people dedicated to the success of the lottery industry,” Wong said.
 
“We were very excited to add Angela Wong to the GLI team earlier this year because of her rare set of skills and experience,” said Kevin Mullally, Senior Vice President of Government Affairs and General Counsel. “The entire GLI family is grateful that lottery insiders and peers are recognizing her outstanding contributions to the industry. We are looking forward to supporting Angela in her new role as she continues to use her talents to benefit lottery clients around the world. She is yet another example of the deep bench of global expertise clients will find only at GLI.”
 
As GLI’s Director of Lottery Solutions, Wong is a valuable resource for the company’s lottery clients, working with lottery suppliers and technology vendors, providing insights into the future and guidance on their journey through GLI’s integrated compliance.
 
Prior to joining GLI, Wong was director of the Montana Lottery, where she earned an international reputation for her leadership and innovative approach. She also is the immediate past president of the North American States and Provincial Lotteries (NASPL), where she also held multiple leadership positions over ten years. She is also the immediate past vice president of the Multi-State Lottery Association (MUSL).
 
Click here to learn more about GLI’s many services for lottery regulators, suppliers, and operators.

Gaming Laboratories International (GLI®) Asia Plays Critical Role in Supporting Growth of Digital Gaming

MACAO, China (1 October 2021) – Digital gaming is growing and evolving throughout Asia-Pacific and Europe, fueled by a rapid rise in consumer demand and an exciting stream of innovation from APAC-based developers. Gaming Laboratories International (GLI®) Asia is playing a critical role in this growth by supporting suppliers, operators, and regulators at each step of the compliance path.
 
“There has been a noticeable rise in the demand of compliance-based consultation services by sports and event wagering developers in Asia. Most recently, GLI Asia has been privileged to serve many companies, and our team of global professionals are proud to support current and future clients by providing strategic consultation on regulated markets, new and cutting-edge technologies, compliance strategies, and end-to-end testing,” said Marina Wong, General Manager of GLI Asia.
 
Specifically, GLI has provided a wide range of services surrounding esports evaluations, game and platform evaluations against both the “GLI-19 Interactive Gaming” and “GLI-33 Event Wagering Systems” standards, and live dealer platforms. The broad spectrum of GLI’s digital and iGaming services speaks to the larger growth on digital gaming in the region that GLI is supporting.
 
“GLI has been working hard to support both our existing clients, as well as exciting start-up developers in the APAC region, as the demand for digital gaming continues to grow,” said Ian Hughes, GLI Chief Commercial Officer. “While digital gaming may be new to some, GLI has been working in this space for more than 30 years. We are thrilled by the opportunity to assist with exciting new products and plans to enter existing and emerging jurisdictions, sharing insights into the future that help our partners successfully navigate these digital waters.”
 
For more information about how GLI can give you insights into the future of digital gaming, contact your GLI representative. You can also learn more by following GLI on LinkedInTwitterFacebookInstagram, and YouTube.

Gaming Laboratories International (GLI®) at G2E 2021

Compliance is the heart of what Gaming Laboratories International (GLI®) does for suppliers, regulators, and operators, all over the world. In more than 480 jurisdictions, suppliers, regulators, and operators turn to GLI for help in overcoming their compliance challenges in the areas of land-based gaming, iGaming, lottery, and cybersecurity.

GLI’s compliance offerings consist of four overarching categories that help clients wherever they are on their journey: regulatory compliance, technical compliance, end-to-end testing, and full lifecycle compliance, and its cybersecurity services protect operators, regulators, and suppliers across each compliance category.

GLI advises on many different parts of the compliance journey for existing and emerging jurisdictions regarding both existing and emerging technologies. Regardless of when and where in the world those projects might happen, or if GLI’s clients need one thing or many, their needs are intertwined, and GLI is the best partner for all of those integrated needs. The company helps clients leverage its decades of experience to help them achieve their goals—no matter how big or small, or how unique the challenge.

GLI aims to be the first call every time and is committed to its clients’ success from beginning to end and every stage in between. GLI’s global expert team of advisors are here to serve its clients during every stage of the gaming and regulatory process.

Additionally, with many jurisdictions requiring responsible gaming due diligence and other compliance-related issues such as recertification, ongoing auditing, AML compliance, GLI offers robust solutions to help its clients maintain and understand ongoing compliance obligations.

The GLI global team is always preparing for what’s next, with experts on the ground around the world, in terms of technology and cybersecurity. No matter the market or geography, GLI provides the intelligent insights needed to help its clients to get where they want and need to be. Throughout the process, GLI helps mitigate risk, enabling clients to stay focused on the future.

To meet continually increasing demand, GLI recently boosted its staffing levels in its labs, adding more than 100 team members overall, so GLI is better equipped than any other lab to meet the challenge – from pre-compliance to market launch, sports betting to iGaming – anywhere in the world.

Visit the GLI team at G2E to learn more.

Gaming Laboratories International’s (GLI®) Director of Systems and Audit Joseph Marchetti Named an Emerging Leader of Gaming

LAS VEGAS (September 23, 2021) – Gaming Laboratories International’s (GLI®) Director of Systems and Audit Joseph Marchetti has been named to the ELG 40 Under 40 Class of 2022 by Emerging Leaders of Gaming (ELG) and Global Gaming Business (GGB) magazine.

 

Joseph Marchetti, Director of Systems and Audit
 
GLI Vice President of Engineering Sangeeta Reddy said, “We are thrilled for the industry to recognize Joseph as an Emerging Leader in Gaming. For more than 15 years, Joseph has led teams in creating innovative solutions for GLI’s clients, helping clients discover new paths forward, and providing valuable consultative advice on their integrated compliance journey.”
 
Since assuming his new role in May 2021, Marchetti has led his team of systems testers, auditors, and automation developers as they work closely with regulators, operators, and suppliers, paving the way in the ever-evolving world of gaming systems. He has also streamlined processes and created automation tools which expedite the time to market while also reducing clients’ costs.
 
He has been with GLI for more than 15 years, previously serving as Technical Group Manager. Over that time, he has developed an enviable and proven record of success as an engineer, as a manager, and in developing engineers for multiple aspects of testing.
 
Over the past 15 years, Marchetti has grown from an entry-level Test Engineer to his current role. Along the way, he has reached a high level of expertise in the regulatory compliance testing of multiple game types, platforms, progressive controllers, shufflers/shoes as well as casino management systems.
 
Click here to start your career at GLI.

Gaming Laboratories International (GLI®) Continues Illuminating Conversations Web Series with AGEM Executive Director Marcus Prater

LAS VEGAS (September 16, 2021) – “The global market for gaming technology has really exploded. There’s new technology opportunity, and there are certainly new players in the game,” says Marcus Prater, executive director of the Association of Gaming Equipment Manufacturers (AGEM) during his conversation with GLI CEO James Maida in the latest episode of Gaming Laboratories International’s (GLI®Illuminating Conversations web series.
 
The episode is available now exclusively at https://gaminglabs.com/illuminatingconversations and lends an eye to suppliers’ exhibits at next month’s Global Gaming Expo in Las Vegas.
For example, Maida and Prater give insights into the future of gaming and discuss the organization’s views on payment modernization and the threat posed by unregulated and illegal gaming devices sometimes referred to as “skill” games. The pair also talk about AGEM’s growth over the last decade and how suppliers have united through AGEM to pursue important issues affecting the gaming industry worldwide.
 
The gaming industry’s positive impact on community is also a topic, and as part of the discussion, Maida and Prater talk about GLI and AGEM’s Lasting Impact Philanthropic Initiative, which has helped to positively impact organizations such as UNLV’s College of Engineering, the International Problem Gambling Center, and the National Native American Veterans Memorial.
 
The Illuminating Conversations web series is yet another way GLI gives the gaming industry critical insights into the future that boost confidence to explore new markets. Watch this new episode now, and also access the entire Season One library for free, only at gaminglabs.com.
 
Follow GLI on LinkedInTwitterFacebookInstagram, and YouTubeand be the first to know when new Illuminating Conversations episodes are available.

Gaming Laboratories International (GLI®) Shortlisted in Two Categories in the VIXIO GamblingCompliance Global Regulatory Awards 2021

LAKEWOOD, N.J. (September 9, 2021) – Gaming Laboratories International (GLI®) has been shortlisted in two categories in the VIXIO GamblingCompliance Global Regulatory Awards 2021 (GRA’s).
 
GLI’s SVP of Quality and Technical Compliance Christine Gallo has been shortlisted in the Chief Compliance Officer of the Year category, and Technical Compliance Specialist, Digital Mike Robbins has been shortlisted in the Compliance Rising Star category.
Christine Gallo and Mike Robbins
 
“As one of the world’s foremost compliance organizations, we are thrilled that Christine and Mike have been shortlisted for these honors. Their dedication to compliance serves as a model to our staff worldwide, which leverages our decades of global experience to help our clients achieve their goals, no matter how big or small, or how unique the challenge,” said GLI CEO James Maida.
 
Under Gallo’s leadership, GLI helps thousands of clients in 480 jurisdictions achieve and maintain compliance. The millions of gaming equipment certifications her team have awarded for suppliers and regulators are the gaming industry’s backbone. She continually raises the profile of compliance throughout GLI’s 24 offices, reminding the company’s teams that compliance is priority one.
 
Robbins pioneers new testing methodologies, and he is a standards expert whose knowledge and insights are sought after by GLI’s clients all over the world, from both established and emerging jurisdictions. His vast knowledge of existing and emerging technologies makes him an authority on how evolving technologies affect existing regulations and vice versa, making him an essential expert in the overall evolution of the gaming industry.
 
According to event organizers, the VIXIO GRAs recognize and celebrate the achievements of individuals, teams, and businesses across the gambling landscape who have excelled in the field of compliance, corporate social responsibility, and responsible gambling over the course of the year.
 
For more information about how GLI can give you leading compliance advice and insights into the future of gaming, contact your GLI representative. You can also learn more by following GLI on LinkedInTwitterFacebookInstagram, and YouTube.

Gaming Laboratories International (GLI®) Engaged to Supply Ongoing Testing, Audit, and Regulatory Advisory Services to Bragg Gaming Group

LAKEWOOD, N.J. (September 8, 2021) – Bragg Gaming Group (Bragg) has selected Gaming Laboratories International (GLI®) to provide a broad range of testing, audit, and regulatory advisory services. 
 
GLI’s services will further empower Bragg to pursue its business goals throughout Canada, Europe, and the United States, armed with a better understanding of compliance and gaming market intelligence needs.
 
GLI will provide services such as pre-compliance and compliance testing of iGaming and/or sports betting systems, regulatory advisory services, technical standards support, and technology assistance, support, and consultation.
 
“GLI’s standing expertise and experience in the North American markets are well-known, so it wasn’t a difficult decision to collaborate with such world-renowned experts,” said Bragg’s Chief Technical Officer, Peter Lavric. “GLI already works closely with Spin Games, a company we expect to join Bragg Gaming Group soon (as previously announced). We have already completed the integration, which will technically allow the distribution of our exclusive Oryx Hub games in regulated U.S. states via Spin. This is pending final approval from the regulators, and our new relationship with GLI at Bragg Gaming Group level is an important part of that process.”
 
GLI Senior Account Executive Raul Bouchot
 
“Given the strengths of Bragg and its subsidiary Oryx Gaming, we believe there is incredible value we can provide to help with their growth trajectory,” said Raul Bouchot, GLI Senior Account Executive. “The services we provide Bragg will cross the wide spectrum of our integrated compliance services and are illustrative of the depth and breadth of GLI’s service offerings.”
 
To learn more about GLI’s tailored support in all areas of compliance, visit gaminglabs.com/services.

Gaming Entrepreneur Bobby Soper Appears in Gaming Laboratories International’s (GLI®) Illuminating Conversations Web Series

LAS VEGAS (August 12, 2021) – Gaming entrepreneur and visionary Bobby Soper has been a leader in the tribal and commercial gaming industry for two decades, and now he brings his insights to the latest episode of Gaming Laboratories International's (GLI®) Illuminating Conversations web series.

Fellow gaming entrepreneur GLI CEO James Maida hosts the episode, and the two explore the significance of a company’s culture, the importance of diversification, land-to-trust issues, the new Mohegan Sun Casino at Virgin Hotels Las Vegas, the relationship between tribal gaming and Las Vegas, Mohegan’s expansion into the Far East, and Soper’s involvement in green solutions.

A key part of the discussion puts a spotlight on iGaming and the future of land-based gaming. Soper said, “We are all fooling ourselves if we don’t think that online gaming in any form, whether it’s lottery, sports wagering, or casino gaming as we know it, is going to continue to grow, and will, to some degree, cannibalize land-based gaming.”

Watch the episode now exclusively at https://gaminglabs.com/illuminatingconversations.

Soper has been envisioning and creating the future of gaming for more than two decades. His latest role as International President at Mohegan Gaming & Entertainment has him developing major projects in Korea and Japan for the tribe, while he is also operating Sun Gaming & Hospitality, and leading several green energy efforts. In his now-legendary tenure at Mohegan Gaming and Entertainment, he led efforts to grow the organization from a single property company to a multi-property international enterprise.

The Illuminating Conversations web series is yet another way GLI gives the gaming industry critical insights that boost confidence to explore new markets.

Every episode of Season One is available now and includes appearances by Eilers & Krejcik’s Gaming Principal Todd Eilers; Jamaica Betting, Gaming Lottery Commission Executive Director Vitus Evans; Managing Director of Gaming Consultants International Neil Spencer; NIGA Chairman Ernest Stevens, Jr.; Ellen Whittemore, Executive Vice President, General Counsel and Secretary at Wynn Resorts; and inventor and entrepreneur Nolan Bushnell.

Follow GLI on LinkedIn, Twitter, Facebook, and Instagram and be the first to know when new Illuminating Conversations episodes are available.

Gaming Laboratories International (GLI®) Named an Independent Testing Laboratory for iGaming in Ontario

Lakewood, N.J. (August 11, 2021) – Gaming Laboratories International (GLI®) has been named an iGaming independent testing laboratory (ITL) by the Alcohol and Gaming Commission of Ontario (AGCO).

The registration means that, effective immediately, GLI is authorized to test and certify iGaming components such as games, random number generator (RNGs) platforms/RGS, and cybersecurity, GLI’s services will help to ensure an efficient and timely commencement of operations in the regulated market.

The AGCO and the province will leverage the benefits of GLI’s 30+ years of international experience in iGaming testing, certification, and consultation. Today, GLI is the only lab working with all existing and emerging jurisdictions worldwide, giving GLI unparalleled expertise and insight to help AGCO, AGCO-registered operators, and/or gaming-related suppliers successfully navigate the exciting opportunities in Ontario for iGaming.

In addition to Ontario, GLI has helped all other Canadian provinces currently online with their technical standards and/or mission-critical online gaming testing deployments to date, including the Province of Alberta’s most recent online portal’s launch.

“It is extremely exciting to see the future of the iGaming landscape emerge in Ontario. GLI is proud to be a part of it and honored to have been registered as an authorized test lab by the AGCO,” said GLI CEO James Maida. “We’re always preparing for what’s next- land-based, digital, or both, with experts on the ground around the world. As the pioneer in iGaming and sportsbook testing and certification, we know we will have much to offer, and our global professionals are ready to help in ways no one else can.”

In addition to formal testing and certification work on behalf of the AGCO, GLI is ready to provide other valuable assistance to interested operators and suppliers, such as pre-certification testing, jurisdictional consultation, and regulatory advisory support to help them clearly understand the AGCO Registrar’s Standards for Internet Gaming. GLI also provides a full suite of critical integrated services including GAP Analyses and Transfers of Approval, educational services for iGaming or sports betting compliance, workshops, and many other forms of emerging market support and consultancy.

“Beyond wanting the AGCO and province of Ontario to greatly benefit, we also want operators and suppliers to be commercially successful, all while maintaining the highest levels of integrity in compliance. Our technical and regulatory compliance teams are ready to test, consult and advise on best practices to achieve that,” said Salim L. Adatia, Vice President of Client Services for North America.

To learn more about GLI’s tailored support in all areas of compliance, visit gaminglabs.com/services.

Gaming Laboratories International’s (GLI®) EMEA Team Expands to Meet Global Demand

HAARLEM, The Netherlands (3 August 2021) - Gaming Laboratories International (GLI®) has significantly expanded its EMEA team in response to ever-increasing customer demand around the globe.
 
GLI EMEA has added nearly 70 new test engineers, mathematicians, computer support specialists, data entry operators, and document specialists to their teams in the Netherlands, South Africa, Italy, Spain, the UK, and Austria to support the EMEA and global gaming industry.

As an example, just last month, GLI announced it had been appointed by the Lotteries and Gaming Regulatory Board of Uganda to support them in developing new technical standards for the gaming industry in the country. The appointment is one of several new projects the EMEA team are working on.
 
Managing Director for GLI EMEA Martin Britton commented, “The impact of Covid-19 on the economy and on employment has been significant across the globe with millions of people losing their jobs. We are really pleased that we have been able to provide employment opportunities to these talented people and at the same time ensure we have the team in place ready to support our customers when they need us.
 
“The growth in the EMEA team has been driven by global uptake in online gaming and sports betting. The nature of our business means that we can test in any office location for almost any jurisdiction. That means we can hire the best talent in EMEA, and they can work on global GLI projects anywhere the demand is. It’s about having the right people with the right skills to support our customers and meet their demands no matter where in the world they are based.”
 
GLI EMEA is seeking 21 additional engineers to join the team as part of GLI’s global expansion. For information, visit GLI’s careers page https://gaminglabs.com/careers.

Nolan Bushnell Appears in Latest Episode of Gaming Laboratories International’s (GLI®) Illuminating Conversations Web Series

LAS VEGAS (July 15, 2021) – “I’m talking to you from my lab, so in the middle of this, I’m going to be inventing something.”
 
A completely credible statement from inventor and entrepreneur Nolan Bushnell opens his chat with GLI CEO James Maida in the latest episode of Gaming Laboratories International’s (GLI®) web series, Illuminating Conversations.
 
The episode premiered today and is available for streaming now exclusively at https://gaminglabs.com/illuminatingconversations.
Bushnell's inventions read like a technology and pop culture encyclopedia: Atari, Chuck E. Cheese's Pizza Time Theater, in-car navigation systems, and dozens more. He has started more than 20 companies and been named one of "50 People Who Changed America" by Newsweek. In this conversation, he talks about three happy accidents that shaped his career, how he stumbled into the world of video games, the importance of execution, and he gives a preview of what he is working on now.
 
Specific to the gaming industry, Bushnell offers his insights and opinions about skill-based gaming, where esports are going, and provides guidance to CEOs on how to motivate their teams to innovate.
 
Binge-watch Season One of Illuminating Conversations today. Gain valuable insights from Eilers & Krejcik’s Gaming Principal Todd Eilers; Jamaica Betting, Gaming Lottery Commission Executive Director Vitus Evans; Managing Director of Gaming Consultants International Neil Spencer; NIGA Chairman Ernest Stevens, Jr.; and Ellen Whittemore, Executive Vice President, General Counsel and Secretary at Wynn Resorts.
 
Follow GLI on LinkedInTwitterFacebook, and Instagramand be the first to know when new Illuminating Conversations episodes are available.

Gaming Laboratories International (GLI®) Selected to Provide Expertise to the Lotteries and Gaming Regulatory Board of Uganda

JOHANNESBURG. South Africa (1 July 2021) -- Gaming Laboratories International (GLI®) has been appointed by the Lotteries and Gaming Regulatory Board of Uganda to support them in developing new technical standards for the gaming industry in the country.
 
GLI will advise the Lotteries and Gaming Regulatory Board on the review of existing gaming technical standards and draft new technical standards where required. GLI will also provide training to the Lotteries and Gaming Regulatory Board staff and gaming inspectors to introduce the new technical standards and ensure the successful adoption and ongoing compliance with the standards.
GLI Africa General Manager Devon Dalbock
Click to download high-res image
 
Acting CEO of the Lotteries and Gaming Regulatory Board of Uganda Juliet Namuli said, “The development and adoption of a robust set of technical standards to govern the integrity of gaming software and equipment and ensure the protection of players is our number one priority. The Board has a good relationship with GLI, and we look forward to working with them in an advisory capacity on further developing the technical standards of gaming in Uganda.”
 
The announcement comes after an incredibly challenging period for the gaming industry across the globe and signals a positive reemergence of the industry as gaming jurisdictions take the first tentative steps to rebuild.
 
According to General Manager for GLI Africa, Devon Dalbock, GLI was selected as the service provider after a rigorous RFP and selection process, which saw several bidders submit offers. “We are delighted to have been awarded the contract to partner with the Lotteries and Gaming Board of Uganda and are well-positioned to deliver the services required. We have significant expertise in delivering similar projects for a number of global jurisdictions, including several in Africa, such as Seychelles and Nigeria.
 
“Our team in Africa is expanding as demand for GLI services and advisory continues to grow across the continent. We know that we still have a long way to go before things start returning to normal in Africa, but we want the gaming industry to know that we are here and ready to support them when they are ready for us to do so,” he added.
 
Click here for more information about GLI Standards.

Gaming Laboratories International (GLI®) Congratulates Resorts World Las Vegas on a Successful Opening

LAS VEGAS (June 29, 2021) – Through extensive collaboration involving multiple suppliers, Resorts World Las Vegas successfully opened, offering seamless interaction and personalized engagement that sets new global standards with its best-in-class gaming technology. For regulatory certification and interoperability testing, multiple gaming suppliers turned to Gaming Laboratories International (GLI®).
 
GLI has been working on a myriad of technologies directly with Resorts World Las Vegas as well as with multiple suppliers. For example, GLI worked with Konami Gaming to test and certify its SYNKROS® system to ensure integration with a multitude of platforms and applications. Integration testing was completed for numerous systems to provide a connected and seamless guest experience, including NRT Technology’s Quick Touch 3 kiosk, Joingo’s mobile platform, and Genesis Gaming live table solutions.
 
Additionally, GLI worked closely with the Nevada Gaming Control Board to provide certification of gaming equipment and systems, working against Nevada’s regulatory requirements within a strict timeframe and using a mix of new technologies and applications.
 
“Working with GLI and Nevada Gaming Control Board to acquire approval of SYNKROS for the biggest opening Las Vegas has seen in a decade proved to be one of the smoothest and most professional projects I have worked on,” said Spencer Peterson, Vice President of Technical Compliance at Konami Gaming, Inc. “The cooperation among all involved provided great visibility throughout the entire test and approval process of these new and cutting-edge technologies.”
 
“This was an exciting and important project for all involved because of the rollout of the new technology, as well as the high level of collaboration between all stakeholders throughout the process,” said GLI Chief Commercial Officer, Ian Hughes. We are honored that Resorts World Las Vegas and Konami Gaming put their trust in GLI as a certification and evaluation partner.”
 
To complete the multiple layers of compliance, GLI used both automation and manual methods to evaluate systems and applications. The automations allowed GLI to turn testing cycles in a matter of days, along with testing whole accounting cycles. As a result of our investment in automation, GLI turned submissions around in a short period of time.
 
“I would also like to recognize the outstanding work of the team who worked so diligently on the integration process including, Dan Lewis, Sr. Engineering Manager; Mimi Tong, Engineering Manager; Sangeeta Reddy, Vice President of Engineering; Joseph Marchetti, Director of Systems and Audit, and their teams,” Hughes added.

Wynn Resorts Executive Vice President, General Counsel and Secretary Ellen Whittemore Appears in Episode 5 of Gaming Laboratories International’s (GLI®) Illuminating Conversations Web Series

LAS VEGAS (June 17, 2021) – “A true sign of a leader is someone who propels others to be leaders.” So says Ellen Whittemore, Executive Vice President, General Counsel and Secretary at Wynn Resorts, Limited in an appearance on Gaming Laboratories International’s (GLI®) web series Illuminating Conversations.
 
The episode premiered today and is available for streaming now exclusively at https://gaminglabs.com/illuminatingconversations.
 
Whittemore is an admired gaming executive, and in addition to her role at Wynn Resorts, she is Chair of the Nevada Resorts Association, member of the Executive Committee of the American Gaming Association, an officer of the International Association of Gaming Advisors, and a member of the Board of Directors of Global Gaming Women.
A giant on the gaming industry’s legal scene, in the episode Whittemore talks with series host and GLI CEO James Maida about gaming’s legal history, present, and future. She also gives her take on her landmark work that changed how the global industry considered RNGs and the fairness of gaming devices, her current work Wynn Resorts, and her view on the future of gaming’s legal landscape.
 
Further, Whittemore discusses her work and larger goals in the areas of leadership, mentoring, diversity, charitable activities, and how her personal north star guides her daily. “Figure out what it is you want to do, and then find the position that helps you do that,” she says.
 
GLI’s Illuminating Conversations is an on-demand monthly series of thought-provoking interviews. The series is one more way GLI helps regulators, suppliers, and operators navigate unchartered territory by providing insights from worldwide experts, empowering them to meet any challenge and get to the finish line.?
 
Binge-watch previous Illuminating Conversations episodes featuring Eilers & Krejcik’s Gaming Principal Todd Eilers; Jamaica Betting, Gaming Lottery Commission Executive Director Vitus Evans; Managing Director of Gaming Consultants International Neil Spencer; and NIGA Chairman Ernest Stevens, Jr.
 
Be the first to know when new Illuminating Conversations episodes are available by following GLI on LinkedInTwitterFacebook, and Instagram.

GLI Names Technology Authority Rudy Stevenson New Client Services Representative

LAS VEGAS (June 7, 2021) – Gaming Laboratories International (GLI®) has named technology thought leader Rudy Stevenson as a new Client Services Representative. He will work closely with GLI’s Tribal gaming clients in the Mountain Region.

Stevenson brings a wealth of commercial and Tribal gaming experience to GLI’s clients. His deep background in technology includes cash automation, electronics distribution, display solutions, control devices, and game operation components.

“This is an exciting time in the gaming industry. Technology is advancing quickly in numerous areas in land-based and online gaming, giving consumers more options, presenting regulators and operators with a growing array of opportunities and issues to address. Rudy brings extensive technological experience and insights to GLI, which will be incredibly valuable as our clients navigate the future of gaming,” said GLI Senior VP of Government Relations and General Counsel Kevin Mullally. “Rudy brings tremendous energy, experience and technical ability to our team, and we are looking forward to see that translate into tangible benefits for our clients.”

Most recently Stevenson served as Account Manager for DiTRONICS Financial Services. His experience also includes terms at Sysco and GLORY. He holds a degree in Electronic Technology from the Phoenix Institute of Technology.

“I have a strong appreciation for the talented GLI team resulting from my many years in the gaming industry,” Stevenson said. “I am proud to be a part of such a great company and am eager to contribute to our clients’ success.”

Discover a world of opportunity at gaminglabs.com/careers.

Gaming Laboratories International (GLI®) Named Best Test Lab in SAGSE Europe Awards 2020 and SAGSE USA Awards 2020

GLI’s VP of Global Marketing and Global Gaming Women President Christie Eickelman named a “Top 5 Land-based Leader”

 
LAS VEGAS (June 3, 2021) – Gaming Laboratories International (GLI®) has been named Best Test Lab in the SAGSE Europe Awards 2020 and in the SAGSE USA Awards 2020. Additionally, GLI’s Vice President of Global Marketing and Global Gaming Women President Christie Eickelman was named to the list of the Top 5 Land-based Leaders.
 
Award winners were chosen via online popular vote, and according to event organizers, more than 2,500 regulators, operators, executives, and businesspeople participated in the selection of winners of the SAGSE 2020 rankings, a record number of participants.
 
Earlier this year, GLI was named Best Test Lab in the SAGSE LatAm 2020 Awards.

 

Christie Eickelman 
 
Vice President of Monografie Alan Burak said, “The SAGSE Europe Awards 2020 and in the SAGSE USA Awards 2020 recognize the companies that best faced the difficulties of a very difficult year, in the midst of a pandemic, and highlight the best representatives of the market.”
 
GLI CEO James Maida said, “We are grateful to our peers throughout the world who recognized GLI and who recognized Christie with these tremendous honors. The pandemic has been difficult for all of us in the gaming, lottery, and hospitality industries, and together we reinvented our businesses overnight. Though 2020 was one of the most challenging times for our industry and the world, our global team of 1,200 advisers, testing personnel and security team members continue to work hard to serve the industry and our collective shifting needs.”
 
In addition to her role at GLI, Eickelman is President of Global Gaming Women, and she has successfully led the organization through the pandemic to an even better financial footing.
 
“We are so proud of each our team members and of their hard work, and I’m thrilled the industry specifically recognized Christie. Her global impact on countless numbers of individuals and companies will be felt for years to come,” Maida said.

Gaming Laboratories International (GLI®) Names Former Montana Lottery Director Angela Wong as Director of Lottery

LAS VEGAS (May 26, 2021) – Gaming Laboratories International (GLI®) has named former Montana Lottery Director Angela Wong as Director of Lottery. Her appointment further expands the deep bench of subject matter experts for GLI’s trusted team of professionals that serve thousands of lotteries, regulatory agencies, and related equipment vendors and services providers globally.
 
In her leadership role, Wong will serve as an essential resource for lottery clients and work with lottery suppliers and technology vendors to facilitate end-to-end success in the lottery industry. She will identify technical and business challenges facing U.S. and international lotteries and develop a strategy for engagement and serving of lottery-related needs in every region of the world.
Angela Wong

 

Prior to joining GLI, Wong was director of the Montana Lottery, where she earned an international reputation for her leadership and innovative approach. She also is the immediate past president of the North American States and Provincial Lotteries (NASPL), where she also held multiple leadership positions over 10 years. She is also the immediate past vice president of the Multi-State Lottery Association (MUSL).
 
Wong’s unique set of skills will allow her to quickly engage in GLI’s work to help its lottery clients navigate the changing landscape and leverage new opportunities created by emerging technology and new delivery channels.
 
“I’m thrilled to join the prestigious GLI team and for the opportunity to contribute my experience and knowledge to the success of its clients during this exciting and dynamic time in the lottery industry,” Wong said.
 
Wong will work alongside GLI Senior Vice President of Government Relations and General Counsel Kevin Mullally and will join the eight other GLI team members with senior lottery or regulatory leadership experience with a government agency.
 
“This is an exciting time for the global lottery industry and many jurisdictions are undergoing transformation that will define them for decades,” Mullally said. “Angela’s knowledge of the lottery industry and her global network of industry stakeholders will be an invaluable element in GLI’s continuing work to help our clients succeed.”
 
Wong is the latest high-profile thought leader and influencer to join GLI, further adding to the company’s global bench strength. The company also recently announced a series of promotions across staff levels and throughout its global locations.

Gaming Laboratories International (GLI®) Promotes Joseph Marchetti to Director of Systems and Audit

LAS VEGAS (May 24, 2021) – Gaming Laboratories International (GLI®) has promoted Joseph Marchetti to Director of Systems and Audit. Previously, he served as Technical Group Manager.
 
Marchetti has been with GLI for more than 15 years. In his new role, he will lead GLI’s Systems and Audit teams as they work closely with regulators, operators, and suppliers, paving the way in the ever-evolving world of gaming systems.
GLI Vice President of Engineering Sangeeta Reddy said, “We are thrilled to promote Joseph to Director of Systems and Audit. He has a proven record of success as an engineer, as a manager, and in developing engineers for multiple aspects of testing. His experience and knowledge continue to inspire his team members and to illuminate GLI’s clients’ pathway in integrated compliance.”
 
GLI is promoting and adding team members in its worldwide locations to keep up with ever-growing demand. Engineers, mathematicians, auditors, quality assurance pros, and more can discover a world of opportunity at gaminglabs.com/careers.
 

NIGA Chairman Ernest Stevens, Jr. Appears in Episode 4 of Gaming Laboratories International’s (GLI®) Illuminating Conversations Web Series

LAS VEGAS (May 13, 2021) – NIGA Chairman and globally influential gaming industry figure Ernest Stevens, Jr. appears in the latest episode of Gaming Laboratories International’s (GLI®) web series Illuminating Conversations.
 
The episode premiered today and is available for on-demand streaming now exclusively at https://gaminglabs.com/illuminatingconversations.
 
As he talks with GLI President/CEO James Maida, the Chairman sets a surprisingly personal tone with thought-provoking stories about his journey to becoming Chairman, his family’s long relationship with Washington D.C. and advocacy for Native issues, and the lasting influence of his college professors.
Stevens also spoke about how his boxing career shapes his approach to strategy, saying, “(When I think about) my life and my career, you move around the ring, and you analyze, and you’re always using that left jab to pepper things. But when it comes time to drive it home, that’s what the right hand is for. That’s the whole analogy of life.”
 
The Chairman also shares his insights about Indian gaming’s approach to the pandemic, where we go from here, what’s next for new gaming technology, and his hopes for the new Interior Secretary.
 
Hosted by Maida, Illuminating Conversations is an on-demand monthly series of thought-provoking interviews. The series is one more way GLI helps regulators, suppliers, and operators navigate uncharted territory by providing insights from worldwide experts, empowering them to meet any challenge and get to the finish line.
 
Binge-watch previous Illuminating Conversations episodes featuring Eilers & Krejcik’s Gaming Principal Todd Eilers; Jamaica Betting, Gaming Lottery Commission Executive Director Vitus Evans; and Managing Director of Gaming Consultants International Neil Spencer.
 
Be the first to know when new Illuminating Conversations episodes are available by following GLI on LinkedInTwitterFacebook, and Instagram.

Gaming Laboratories International GLI® Elevates Three Tech Authorities to Director Positions

LAKEWOOD, N.J. (April 28, 2021) – Gaming Laboratories International (GLI®) has promoted three technology authorities to director positions. Joe Carlon is now Sr. Director of Engineering, N. America; John Owen is now Director of IT, EMEA; and Jesse Peterson is now Director of IT Security, N. America.
Carlon is widely considered one of the world’s leading iGaming and sports betting authorities and was recently named one of GGB Magazine’s “25 People to Watch for 2021.” Click here to listen to GGB’s podcast with Carlon.
 
Owen and Peterson lead GLI’s global IT teams, and their work helps to ensure GLI’s clients’ information and data is secure while in the lab, among other far-reaching IT-related responsibilities.
 
“GLI is a global company of incredibly skilled engineers and technology authorities. Joe, John, and Jesse are leaders in their field, and we are thrilled to announce their promotions,” said GLI Executive Vice President Paul Magno. “While we have promoted dozens of our team members, we are always seeking highly qualified technology experts to join our growing team.”
 
GLI recently announced promotions of dozens of team members throughout its network of international locations, including engineers and six new vice presidents. Additionally, GLI has added staff, from senior level to entry level positions. The staffing additions and moves further strengthen GLI’s abilities to serve regulators, suppliers, and perators in the more than 480 jurisdictions in which GLI operates.

Industry Legend Neil Spencer is Featured in Episode 3 of Gaming Laboratories International’s (GLI®) Illuminating Conversations Web Series

LAS VEGAS (April 15, 2021) – Gaming industry legend and Managing Director of Gaming Consultants International Neil Spencer is featured in the latest episode of Gaming Laboratories International’s (GLI®) web series, Illuminating Conversations.
 
The episode premiered today and is available for on-demand streaming now at https://gaminglabs.com/illuminatingconversations.
 
Perhaps best described as “a consultant’s consultant,” Spencer brings nearly 40 years of casino floor experience to his conversation with GLI President/CEO James Maida, where the pair put a sharp focus on changing consumer behavior.
Viewers will gain critical insight into key questions, such as how has the pandemic shifted consumer behavior and the casino floor landscape, and are those changes permanent? What about new technologies like cashless, online gaming, and sports betting? And how do responsible gaming initiatives such as AML and KYC fit into it all?
 
Hosted by Maida, Illuminating Conversations is a monthly series of thought-provoking dialogs available on-demand. The series is one more way GLI helps regulators, suppliers, and operators navigate unchartered territory, providing insights and unique perspectives from worldwide experts and empowering viewers to stay one step ahead in the ever-evolving gaming landscape.  As we emerge from this challenging time, GLI remains consciously committed to providing the valuable information and education needed to help viewers mitigate risk, identify fresh opportunities, and look at challenges in new ways, ultimately with the hopes that viewers will not only increase their confidence to explore new opportunities but excel as they reach their goals.
Previous episodes are also available for viewing and have featured Eilers & Krejcik’s Gaming Principal Todd Eilers and Jamaica Betting, Gaming Lottery Commission Executive Director Vitus Evans. The next episode will feature NIGA Chairman Ernest Stevens, Jr. and is slated to air this May.
 
Be the first to know when new episodes are available by following GLI on LinkedInTwitterFacebook, and Instagram.

Gaming Laboratories International (GLI®) Announces Multiple Promotions

LAKEWOOD, N.J. (April 13, 2021) – Gaming Laboratories International (GLI®) has promoted dozens of team members throughout its global offices, across a wide variety of positions and job functions, and throughout the company’s strata.
 
Promoted to senior vice president are Christine Gallo, Compliance and Quality Assurance, and Kevin Mullally, Government Relations and General Counsel.
 
Promoted to vice president are Elizabeth Harrison, Human Resources; Mackenzie Haugh, Engineering; Sangeeta Reddy, Engineering; and Angela Zografos, Vice President, Legal, Corporate and Regulatory Compliance.
 
Throughout the company’s global laboratories, dozens of engineers have also been promoted.
The announcement is the latest in a string of news from the company celebrating promotions and new hires and reflects GLI’s continued commitment to its global team members at all levels as well as to the regulators, suppliers, and operators it serves.
 
“I am thrilled to announce these promotions and am equally excited that they are taking place in each of our labs around the world. These exemplary leaders are examples of what we mean at GLI when we say to clients that we are ready for what tomorrow brings. Each of them are ready to provide the critical local insights needed for our clients to explore new markets, meet any challenge, and ready to help our clients meet their goals – plain and simple. We are so proud of each of them for all they have achieved through their hard work and diligence and look forward to great things in the future,” said GLI President/CEO James Maida.
 
Through the worldwide challenges seen over the last year that affected all of us, GLI remained focused on developing our talent so each team member can form critical client partnerships, working to identify where and how to best meet our client’s changing needs. As part of work over the past year during the pandemic, the company invested in reshaping its leadership for the GLI of tomorrow with an even greater focus on customer service, client retention, internal team member growth and engagement, and world-class service delivery.
 
Discover a world of opportunity at gaminglabs.com/careers.

Gaming Laboratories International (GLI®) Expands Customer Service Teams

LAKEWOOD, N.J. (April 7, 2021) – Gaming Laboratories International (GLI®) has expanded its customer service teams with a combination of promotions and new hires.

Leading GLI’s Client Services is Candi Lopez, who has been promoted to Manager of Client Services for the North American Supplier Team. In her new role she will work alongside GLI’s VP of North American Client Services Salim Adatia focusing on the success of suppliers across North America.

Prior to joining the Client Services Department, Lopez was a Quality Assurance (QA) Supervisor in the QA and Database Department, which enables her to provide unique insights and leadership to her team and clients. Before joining GLI, Lopez proudly served in the U.S. Marine Corps.

Also promoted within the North American Supplier Team is Cindy Nguyen, now Senior Account Executive. Her relationships with tribal gaming will help bridge the suppliers, tribes, and technologies as gaming continues to merge land-based and digital gaming. An industry veteran, Nguyen has 19 years of gaming industry experience which includes her previous tenure at San Manuel Gaming Commission prior to joining GLI in 2012.

Kelvin Ortega has been promoted to Account Executive within the North American Supplier Team. Kelvin will leverage valuable cross departmental knowledge while working at GLI since 2015, including Document Specialist in GLI’s QA department, Technical Assistant within GLI’s Engineering department, and most recently in his position of Client Services Coordinator for projects in land-based, iGaming and sports betting.

Joining GLI’s Tribal and Government Client Services Team as Client Service Representative is Joe Decorah. Joe has over 30 years of experience in the gaming industry. He was most recently with Wipfli, where he was responsible for developing sales leads, onboarding customers and growing revenue. Joe is a member of the Ho-Chunk Nation and served in a variety of roles for his tribe involving gaming regulations and regulatory oversight. He was Chairman of the Ho-Chunk Nation Gaming Commission from 2011-15, and Director of Business Operations for the Ho-Chunk Nation from 2007-2009, where he oversaw over 3,000 employees.

Joining GLI as Account Executive on the North American Supplier Team is Christos Karountzos. A gaming industry veteran of 16 years, his previous roles include Gaming Licensing Analyst for the Illinois Gaming Control Board (IGCB) and Senior Jurisdictional Engineer/Product Manager in Compliance at Scientific Games and WMS Gaming. Karountzos’ regulator and supplier experience will prove highly beneficial in his new role.

Kelly Myers is joining GLI’s Tribal and Government Client Services Team as Client Services Representative. Most recently, she was Compliance and Licensing Manager for the Cherokee Nation Gaming Commission. Myers also served as Chairperson of the Oklahoma Tribal Gaming Regulators Association. Previously, she was the Chief Operating Officer for the Iowa Tribe of Oklahoma Enterprises.

“We are incredibly impressed with the array of talents our North American Supplier Team and Tribal and Government Client Services Team bring to GLI and our valued clients. It is an exciting time to be in our industry as we begin to emerge from the difficulties of the past year and see the great promise on the horizon. Our new team members, working with our pool of talented and tenured staff, will provide the technical guidance, insights, and confidence to help our clients realize their dreams and help develop the bright future of gaming,” said GLI President/CEO James Maida.

Discover a world of opportunity at gaminglabs.com/careers.

Gaming Laboratories International (GLI®) Names iGaming Innovator Joe Bunevith as Director of Client Solutions

LAKEWOOD, N.J. (March 31, 2021) – Gaming Laboratories International (GLI®) has named iGaming innovator and leader Joe Bunevith as the company’s Director of Client Solutions. In his role, he will work closely with GLI’s sales, compliance and engineering teams on issues relating to new technologies, client onboarding, new jurisdictions, and business solutions. 
 
Bunevith has extensive experience in developing fantasy sports online game platforms. Most recently, he served as Director of Interactive Gaming for Synergy Blue in Las Vegas, where he was responsible for hiring engineering staff, building product roadmaps, and developing technical requirements. 

He has also served as Director of Product at Z4 Poker, as COO/Product Owner for FastFantasy, as Director of Fantasy Games at BAM Software, and Founder/COO of DeucesCracked.com.
 
He has overseen product launches in Facebook App Center, Apple App Store, Google Play Store, and Steam Online Game Platform.
Bunevith will report to GLI’s VP Government Relations & General Counsel Kevin Mullally who is excited about the skills Bunevith brings to GLI: “Joe’s experience in sports betting and online delivery channels will be a valuable addition to our team of experts that are responding to the rapid adoption of sports betting and mobile gaming technology. He is an excellent communicator and will be useful resource for our regulatory clients, suppliers and operators.”
 
GLI President and CEO James Maida also welcomed his arrival, and said, “Joe’s technical acumen, especially relating to the way products are taking advantage of omnichannel distribution and digital payment solutions, will be invaluable for our clients. He will be at the forefront of our efforts to work with regulators on efficient risk control strategies for the next era of gaming technology, while delivering superior value and customer service to the industry.”

Gaming Laboratories International (GLI®) Names James Boje Chief Operating Officer, EMEA

HAARLEM, The Netherlands (March 23, 2021) – Gaming Laboratories International (GLI®) has welcomed experienced gaming industry icon James Boje as Chief Operating Officer (COO), EMEA.

Boje brings more than 35 years of gaming and hospitality experience to GLI’s clients. In this changing time for gaming and the world, he further increases GLI EMEA’s abilities to give clients the confidence and critical local insight needed to explore new markets.

As COO, his primary focus will be GLI’s ongoing drive of efficiency and innovation across departments, continuing the company’s employee engagement culture, and providing outstanding customer experience while leading the engineering teams across EMEA.

GLI Managing Director EMEA Martin Britton said, “I am very pleased to welcome James to the team. His leadership and gaming knowledge will make a significant contribution to the overall experience within GLI and with our customers. He has been a key driving force in his previous roles with his enthusiasm, skill, and professionalism, which he now brings to GLI.”

Boje said, "I am truly elated to be joining GLI as Chief Operating Officer, to be both leading and working with the EMEA team, where together we can further enhance the customer experience with a collaborative hands-on approach."

Boje has a proven record of success in developing a culture of engagement focusing on outstanding employee and customer experiences. His areas of expertise include new market initiatives, workflow re-engineering, and sales and marketing development, as well as strategic planning and execution.

Before joining GLI, he was Managing Director EMEA for Aristocrat Technologies Europe Ltd., where he successfully addressed critical and significant growth across the EMEA region, increasing revenue and positioning the company as a dominant player in the competitive EMEA landscape. Previously, he held senior leadership roles with IGT Europe and Africa, where he spent 12 years growing the business and increasing services.

GLI is on the cutting edge of casino gaming technology and regulation, and the company is hiring for a wide range of positions. Apply now to join our team at gaminglabs.com/careers.

Gaming Laboratories International (GLI®) Launches New Illuminating Conversations Streaming Series

On-demand series features top gaming industry influencers

 
LAKEWOOD, N.J.  (March 8, 2021) – What do the gaming industry’s top influencers and thought-leaders believe lies ahead? Get the inside view as Gaming Laboratories International (GLI®) puts trailblazers in the spotlight in its new streaming series, Illuminating Conversations.
 
Hosted by GLI President/CEO James Maida, Illuminating Conversations is a monthly series of thought-provoking dialogs available on-demand at https://www.gaminglabs.com/illuminatingconversations

“This is a time of significant change in the gaming industry and the world at large. We created the Illuminating Conversations series to bring gaming’s most innovative, ingenious and prescient? leaders together for a discussion of what’s working now, what lies ahead in the near and distant future, and how we can work together to make the industry even better,” Maida said. “The series is meant to be informative and thought-provoking; we’ve been working hard to dig for deeper insights and fresh perspectives that we think will really be helpful to those in the industry.”
 
The Illuminating Conversations premiere episode stars Eilers & Krejcik’s Gaming Principal Todd Eilers in a discussion about the future of gaming in a post-pandemic world. What new tools have consumers been using to game during their time in isolation? How are regulators managing, monitoring, and controlling that behavior? Will funding shortages for states and tribes result in the opening of many more delivery channels for gaming products? The first episode is available for streaming on March 11 with answers to these questions and many others.
 
Subsequent episodes feature conversations with Jamaica Betting, Gaming Lottery Commission Executive Director Vitus Evans; NIGA Chairman Ernest Stevens, Jr.; and Managing Director of Gaming Consultants International Neil Spencer. More guests will be announced in the near future.
 
“At GLI, each of our staff members in every one of our labs is doing everything possible to give our clients insight into existing and emerging jurisdictions worldwide and the newest technologies that will be deployed there. We are committed to ensuring clients have the information they need to confidently explore new business opportunities wherever they can be found, and the Illuminating Conversations series is part of that mission,” Maida said. “We want our clients to keep dreaming big, knowing that wherever their dreams take them, they will have a global partner ready to not only meet any challenge, but also to help them navigate the future of gaming. We’re excited about the future. We’re ready to go.”

Gaming Laboratories International (GLI®) Named Best Laboratory in SAGSE Awards 2020

Karen Sierra-Hughes Named Top Leader in Land-based and
Online Gaming Categories

 
LAS VEGAS (February 25, 2021) – Gaming Laboratories International (GLI®) has been named Best Laboratory in the SAGSE Awards 2020. Additionally, GLI’s Vice President of Latin America & Caribbean Karen Sierra-Hughes was named a Top Leader in the Land-based and Online Gaming categories.
 
According to event organizers, the SAGSE Awards 2020 celebrate and honor the companies that have excelled in the past year, leading the industry's path to recovery. Winners were chosen via online popular vote.
 
“We are grateful to our industry peers for naming GLI the winner of the Best Laboratory category in the SAGSE Awards 2020, and we congratulate Karen for being named a Top Leader in both the land-based industry and online gaming categories,” said GLI President/CEO James Maida.

“During this challenging time for the world and for our rapidly changing industry, every GLI team member around the world continues to work hard every day to give our clients the confidence and critical local insight needed to explore new markets. We are honored and indeed humbled to be recognized by our industry peers for our work. We join our industry partners in being particularly grateful to Karen for her outstanding leadership in the dynamically changing and exciting Latin America and Caribbean region where she and her team has been known as the ‘go-to-people’ for the critical information needed to enter the LatAm gaming markets,” he added.

The SAGSE organization is well-known for the quality of the events they produce and for the many years they have dedicated to supporting the Latin American industry, especially during these unprecedented times where their virtual events brought us all together to keep us informed and hopeful for the future.

Late last year, GLI was named Best Test Lab in the Baltics and Best Test Lab in the Nordics in the Baltic and Scandinavian Gaming Awards 2020. Also, Sierra-Hughes received Latin American Gaming Hall of Fame’s prestigious Recognition Award at the 2019 Juegos Miami gaming conference and was listed in the 2019 iGaming Business Magazine´s 10 Most Influential Women List. In Latin America, the Caribbean, and around the world, GLI helps you meet your goals, plain and simple. No matter the platform, geography, or unique challenge, GLI gives you the assurance and guidance you need.? Get started at https://gaminglabs.com/.

Gaming Laboratories International (GLI®) Sponsors PUBLIC POLICY INSIGHTS

LAS VEGAS (February 9, 2021) – Fantini Research and Spectrum Gaming Group are delighted to welcome Gaming Laboratories International (GLI®) as sponsor of Public Policy Insights, the leading series of video interviews addressing important, emerging issues affecting the US gaming industry.

“The heart of public policy in gaming is integrity. GLI is the industry leader in assuring integrity of products and services through its testing and certifications programs worldwide. Their participation with Public Policy Insights will help us all advance the cause of providing vital and timely information and understanding to industry leaders, regulators and legislators throughout the country,” Fantini Research CEO Frank Fantini said.

“We have long worked with GLI and its team of industry-leading professionals and having GLI’s support for this endeavor will go a long way toward advancing our collective goal of promoting best practices in public policy,” said Spectrum Managing Director Michael Pollock.

“In this changing time for gaming and the world, regulators, suppliers, and operators are exploring new platforms and technologies. GLI works hard to inform and advise on new gaming regulation and opportunities. We are proud to partner with Fantini Research and Spectrum Gaming Group to help bring the most current, valuable knowledge and data to policy-makers and to the gaming industry to help them navigate the future with confidence,” said Kevin Mullally, Vice President of Government Relations & General Counsel at GLI.

Public Policy Insights was launched by Fantini Research and Spectrum Gaming in January with a series of video interviews looking into the legislative and regulatory outlook for this year.

The videos can be viewed at https://www.fantiniresearch.com/conventions/public-policy-insights.html.


Public Policy Insights joins CEO Insights and Emerging Insights produced by Fantini Research. CEO Insights features industry leaders discussing the outlooks for their companies and for the gaming industry. Emerging insights features CEOs introducing emerging companies and discussing up and coming industry trends. These videos can be viewed at https://www.fantiniresearch.com/conventions/ceo-insights.html and https://www.fantiniresearch.com/conventions/emerging-insights.html.

CEO Insights is sponsored by IGT and Emerging Insights is sponsored by Everi Holdings.

For a free trial to Fantini Research’s Public Policy Review, a weekly online publication providing a comprehensive summary and analysis of gaming legislation in all 50 states and Congress, and legal and regulatory issues in gaming, contact Stephanie Creech at SCreech@FantiniResearch.com.



About Fantini Research
Fantini Research publishes newsletters and provides research services for C-level executives, institutional investors and legal and regulatory professionals in the global gaming industry. The flagship product is the daily Fantini’s Gaming Report, the industry’s standard source of comprehensive and timely news and analysis. Fantini’s Public Policy Review is the legal journal of the gaming industry providing news and analysis of legislative, legal and regulatory developments. It is published every Monday and with real-time bulletins as events happen. Other publications include the monthly Fantini’s National Revenue Report, a monthly compilation and analysis of US gaming revenues and trends; and, in partnership with Eilers & Krejcik Gaming, the EILERS-FANTINI Quarterly Slot Survey, and the EILERS-FANTINI Game Performance Report, which is a monthly report on slot performance; and the Fifth Third-Fantini Distributed Gaming Report. Fantini Research also performs research services for gaming companies and investors. Visit the website at www.FantiniResearch.com.
For additional information, call Associate Publisher Ashley Diem at +1 302 730 3793 or email ADiem@FantiniResearch.com.

About Spectrum Gaming Group

Spectrum Gaming Group has consulted for gaming operators, regulators, and legislatures in 40 US states and territories and in 48 countries on six continents. Spectrum’s clients include 22 US state and territory governments, six national governments, 22 Native American entities, numerous gaming companies (national and international) of all sizes, suppliers, lotteries, financial institutions, developers, and other gaming-related entities. Spectrum also serves as Executive Director of the National Council of Legislators from Gaming States. More information is available at www.SpectrumGaming.com.




About Gaming Laboratories International

Gaming Laboratories International, LLC is committed to delivering the highest quality land-based, lottery, and iGaming testing and assessment services around the world. GLI provides suppliers, operators, and regulators with expert guidance for navigating the future of gaming and ensuring gaming innovations meet regulatory standards with confidence. Since 1989, GLI has certified nearly two million items and has tested equipment for more than 480 jurisdictions. GLI has a global network of laboratory locations across six continents, with U.S. and international accreditations for compliance with ISO/IEC standards for technical competence in the gaming, wagering and lottery industries. GLI was named “Responsible Business of the Year” by Global Gaming Awards in 2019 for its social responsibility in charitable giving, diversity and inclusion, green initiatives, and responsible gaming support and education. For more information, visit gaminglabs.com.

GLI to Share Insights on Navigating the Future of Gaming at Betting on Sports America – Digital Workshop

November 23, 2020 - Gaming Laboratories International (GLI®) will host a roundtable at next month’s Betting on Sports America – Digital that will focus on the industry’s evolving product and service offerings.  

The session, titled ‘New Technology for a Changed World’, is scheduled for 3:15pm ET / 12:15pm PT on December 1st, the opening day of the virtual conference and expo

This year has seen the betting and gaming industry face extraordinary challenges and an unprecedented pace of change, meaning companies have had to accelerate the development and deployment of new concepts.

As part of its commitment to helping customers to navigate the future of gaming, GLI has spent much of 2020 assisting operators, suppliers, and regulators to rethink their approaches to gaming as they adapt to the new increasingly digital-led environment. 

The new products and services encountered during that work form the basis of the roundtable discussion at Betting on Sports America – Digital, when host Salim L. Adatia (Vice President of Client Services – North America, GLI) will be joined by a select group of subject matter experts ready to share their insights on topics such as cashless wagering, iGaming and sports betting, responsible gaming, and cybersecurity.

They include fintech and gaming veteran Victor Newsom (SVP Product Management – Payments Solutions, Everi), compliance specialist Anna Sainsbury (Founder & Chairman, GeoComply and Board Member, American Gaming Association), and Canadian gaming, lottery, and cybersecurity expert Laurie Fisher (Account Executive, Bulletproof). 

The format of the roundtable will allow for both panel discussion and audience participation – with time for attendees to ask questions and contribute their experiences of the subjects being discussed. 

Rasmus Sojmark, CEO of event organizer SBC, said: “The scale of the changes the industry has seen this year has been remarkable, which has made it difficult for people to stay up to date with all the innovations crucial to the future success of their businesses. 

“GLI’s roundtable at Betting on Sports America – Digital will help to change that by providing our delegates with some valuable insights on a number of the products and services that are reshaping the industry. As well as benefiting from GLI’s world-renowned expertise, the audience can also look forward to hearing the perspectives of some of the leading specialists in these areas.” 

In addition to hosting the roundtable, GLI will have a booth in the interactive expo with experts on hand to discuss its services with delegates. GLI is also pleased to be sponsoring the opening morning’s Regulatory Roundup conference track, which will examine the likely next steps in the legalization of sports betting across the U.S.

Betting on Sports America – Digital, on December 1 & 2, 2020, will feature an eight-track conference with a line-up of 130 expert speakers, comprising operators’ senior executives, regulators, affiliates, suppliers, teams, leagues, and advisors.

The event will also host an interactive product display area featuring major international suppliers, as well as provide opportunities for delegates to connect and build their network in the burgeoning North American betting industry via the virtual networking lounge and at the program of themed networking roundtables. 

Betting on Sports America – Digital is free to attend. To join the U.S. and international delegates set to participate in the event, register here: https://sbcevents.com/betting-on-sports-america/registration.

AGEM and GLI Donate $120,000 to the National Museum of the American Indian’s new National Native American Veterans Memorial through their Lasting Impact Philanthropic Initiative

LAS VEGAS (November 10, 2020) – Today the Association of Gaming Equipment Manufacturers (AGEM) and Gaming Laboratories International (GLI®) committed $120,000 to the National Museum of the American Indian’s new National Native American Veterans Memorial. The donation is part of the AGEM/GLI Lasting Impact Philanthropic Initiative, through which they collaborate to create a “lasting impact” inside the gaming industry and beyond.

The National Native American Veterans Memorial is part of the Smithsonian Museum collection. The museum is celebrating its opening with a virtual program tomorrow, November 11, and the event can be seen at AmericanIndian.si.edu.

Situated on the National Mall, a place that draws nearly 24 million visitors annually, the memorial will honor American Indian, Alaska Native, and Native Hawaiian veterans and symbolize the country’s respect for Native Americans’ service and patriotism.

“We are proud to contribute to this important, poignant, and lasting memorial that will be a permanent reminder on The National Mall of the commitment Native American veterans, their families, and governments have made to the United States. Per capita, for decades, Native Americans have had the highest percentage of representation in the military, 1.7 percent of total troops both enlisted and officer, even though overall they represent only 1.4 percent of the total U.S. population, a statistic which is a source of great pride to Tribal members and Tribal governments,” said GLI President/CEO James R. Maida. “The National Museum of the American Indian does tremendous work bringing awareness to the non-Native community about the history and contributions of Native Americans. This Memorial represents yet another important contribution. GLI is honored to be a part of the National Native American Veterans Memorial representing respect and recognition to Native American veterans and their commitment to their Country.”

“AGEM enthusiastically joins our philanthropic partner GLI and Tribal gaming interests across the country in supporting this important new addition to the National Mall for all the world to experience when they visit Washington,” AGEM Executive Director Marcus Prater said. “All veterans who have served our country deserve proper recognition and this memorial celebrates the important role Native American veterans have played in defending our country and giving us the freedoms we enjoy today.”

Gaming Laboratories Europe® Authorized to Test and Certify iGaming, VLT and Casino Products for Greece

HAARLEM, Netherlands (4 November 2020) – Gaming Laboratories Europe® has been awarded a license by the Hellenic Gaming Commission to certify and audit all categories of gaming.

“We are honored that the Hellenic Gaming Commission has approved GLI to test, audit and certify iGaming, VLT and casino products for Greece,” said Martin Britton, Managing Director of GLI EMEA. “We have been helping regulators and suppliers navigate the future of gaming and betting for decades, and we are excited to put our worldwide experience to work for Greece.”

GLI has been working in the iGaming, VLT, casino and sports betting space for more than 30 years, and GLI is the only lab that is working with all regulated jurisdictions worldwide – both existing and emerging. That means GLI is best prepared to help regulators, suppliers, and operators navigate their way forward and guide them in ways no one else can. Learn more at gaminglabs.com/services/igaming.

Gaming Laboratories International (GLI®) Director of Global Technical Compliance Peter Wolff Named to the ELG 40 Under 40 Class of 2020-2

LAKEWOOD, N.J. (October 2, 2020) – Gaming Laboratories International (GLI®) Director of Global Technical Compliance Peter Wolff, has been named an Emerging Leader of Gaming (ELG). Wolff joins an elite class of professionals from across the industry spectrum in the 2020-2021 “ELG 40 Under 40” presented by Global Gaming Business and the Innovation Group.

“We are thrilled that the global gaming industry has recognized Peter for his leadership and the impact he makes on our clients worldwide,” GLI’s VP of Technical Compliance & QA Chris Gallo said. “Compliance is at the core of every gaming operation, and as Director of Global Technical Compliance, Peter stays on top of emerging technologies to keep gaming operations worldwide in compliance and operational. Peter is also recognized for his impact within GLI as he is solution-based, results-oriented, and promotes a healthy, positive working environment.”

Wolff and his team support regulators in jurisdictions around the world, helping them understand new technologies and advising them on making necessary regulatory adjustments. This guidance supports regulators in accommodating new technologies that keep jurisdictions modern and competitive.

Additionally, he closely monitors quality processes across all GLI domestic and international offices. This internal oversight assures customers that GLI’s rigorous testing standards are being applied and are constantly up to date, as well as ensuring quality objectives are consistently met.

He also oversees GLI’s educational and training division, GLI University®, which is dedicated to keeping customers and clients abreast of new technologies and industry trends.

The ELG 40 Under 40 designation recognizes young professionals making significant contributions in the casino gaming industry who are on track to be the industry’s next generation of leaders. The winners were part of 150+ industry members who were nominated by colleagues who recognized their commitment and dedication to the gaming industry.

Gaming Laboratories International (GLI®) Wins Awards for Testing, Technology

LAKEWOOD, N.J. (September 10, 2020) – Gaming Laboratories International (GLI®) has been named Best Test Lab in the Baltics and Best Test Lab in the Nordics in the Baltic and Scandinavian Gaming Awards 2020. The honors were bestowed by attendees at the MARE BALTICUM Gaming Summit who voted GLI as the winning test lab.

Additionally, GLI was recognized for its technological capabilities when its Remote Test Bed solution was named to Casino Journal’s Top 20 Most Innovative Gaming Technology Products Awards for 2020. GLI’s Remote Test Bed uses modern technology applications to further reduce supplier costs, enhance regulatory compliance, and speed time to market. By using technology to solve a pain point for suppliers, GLI has once again positively impacted the larger gaming industry.

“Being named best test lab and being recognized for our technological developments are incredible honors; however, what these awards illustrate is GLI has the best, most dedicated employees in the business,” said GLI President/CEO James R. Maida. “At GLI, our entire staff is constantly and proactively thinking of ways to improve time to market and reduce costs for our customers. That innovative spirit and dedication to the industry is what drives us at GLI, and we are humbled to be recognized for our ingenuity.”

GLI’s Remote Test Bed solution is the latest addition to the company’s long line of sought-after, time- and money-saving solutions, such as the patented GLI Link®, Test Automation, Point.Click.Transfer.™ and Point.Click.Submit™. These valuable solutions complement the many other resources GLI has developed to specifically address the ever-changing needs of GLI customers and the industry at large.

GLI Authorized to Test and Certify iGaming and Mobile Sports Betting in Michigan

LAKEWOOD, N.J. (September 8, 2020) – Gaming Laboratories International (GLI®) has become the first independent test lab authorized by the Michigan Gaming Control Board (MGCB) to test and certify iGaming and mobile sports betting in Michigan.

Additionally, the MGCB has referenced the GLI standards “GLI-19 Interactive Gaming Systems” and “GLI-33 Event Wagering Systems” within their regulations, joining jurisdictions worldwide that have adopted the two standards. These, and all of GLI’s globally accepted standards, are available at gaminglabs.com/gli-standards.

“We are honored that the Michigan Gaming Control Board has approved GLI to test and certify iGaming and mobile sports betting,” said Peter Wolff, Director of Global Technical Compliance. “We have been helping regulators and suppliers navigate the future of iGaming and mobile sports betting for decades, and we are excited to put our worldwide experience to work for Michigan.”

GLI has been working in the iGaming and Sports Betting space for more than 30 years, and GLI is the only lab that is working with all regulated jurisdictions worldwide – both existing and emerging. That means GLI is best prepared to help regulators, suppliers, and operators navigate their way forward and guide them in ways no one else can. Learn more at gaminglabs.com/services/igaming.

Gaming Laboratories International (GLI®) Names Two New Directors of Client Services

LAKEWOOD, N.J. (August 31 ,2020) – Gaming Laboratories International (GLI®) is pleased to name two new Directors of Client Services.

Justine Clay has been promoted to Director of Client Services for North American Suppliers, and Blaine Preston has been promoted to Director of Client Services for State Government, Lottery, and Tribal Operations.

Justine has been with GLI since 2012. In her new role, she will lead her team in a strategy that is keenly focused on suppliers across North America, helping them navigate the future of gaming by taking full advantage of the broad range of services GLI offers to suppliers of all sizes. She brings a unique view and wealth of casino operations experience and customer service to her clients, having worked in casinos in both tribal and commercial operations.

Blaine has been with GLI since 2018, and he replaces long-time GLI employee Michael Capen, who recently retired. Blaine will lead his team as they work closely with state governments, lottery officials, and Tribal councils, operators, and regulators. He will help them embrace new technologies and possibilities while also maintaining the highest levels of integrity, compliance, and responsible gaming. Prior to GLI, Blaine spent 12 years as Enforcement Manager for the Missouri Gaming Commission and four years as Director of Security for the Missouri Lottery.

“This is both a time of challenges and opportunities for the adapting yet evolving gaming industry. Regulators, operators, and suppliers are all searching for the best way forward, and GLI stands ready as their compliance partner. These stakeholders rely on us for resources, technical expertise, and a global perspective in helping them solve problems. We are confident in Justine and Blaine, and their leadership skills will provide the optimum customer service and proven capabilities they need to achieve great results. Justine and Blaine will further strengthen our global team who work every day to help our customers successfully navigate the future of gaming,” said GLI President/CEO James R. Maida.

BULLETPROOF™, a GLI company, wins coveted Brandon Hall Group Bronze award for excellence in the Learning category

AUSTIN, Texas [August 25, 2020] – BULLETPROOF™, a GLI company, is proud to announce it has earned the 2020 Brandon Hall Group HCM Excellence for Best Unique or Innovative Learning and Development Program (Bronze Award) for Bulletproof Academy’s Sports Betting Basics course.

Bulletproof Academy combines world-class courses with leading-edge eLearning technology to deliver custom training solutions. They understand the needs of the gaming industry, the needs of companies when it comes to managing eLearning, and the needs of eLearning students. That knowledge combination delivers maximum ROI for organizations.

“We partnered with GLI University® to review each stage of the course’s development to ensure we captured market needs and delivered accurate, relevant, fun, and an engaging course for our customers,” said Bulletproof’s VP of Learning Services, Darryl Esau.

Bulletproof Academy’s Sports Betting Basics coaches participants on the basic elements of sports betting, its complexities and challenges. Through gamification, learners are invited to practice the desired behavioral outcomes within the learning experience itself.

“Organizations around the world highly value Brandon Hall Group Excellence Awards – so much so that we received a record number of applications in the middle of a global pandemic,” said Rachel Cooke, Brandon Hall Group COO, and leader of the HCM Excellence Awards Program. “The awards provide valuable recognition and validation of best practices in all areas of HCM at a time when they have never been more important to both employers and employees.”

“The Excellence Awards serve the critical function of reinforcing the essential business benefit of creating great experiences for candidates and employees,” Brandon Hall Group CEO Mike Cooke said.

Gaming Laboratories International (GLI®) Promotes Karen Sierra-Hughes to Vice President

LAKEWOOD, N.J. (August 24, 2020) – Gaming Laboratories International (GLI®) has promoted Karen Sierra-Hughes to Vice President of Latin America and Caribbean.

“We are thrilled to announce Karen’s promotion and signaling our absolute commitment to the gaming industry’s success throughout Latin America and the Caribbean in all its forms – land-based, lottery, and online,” said GLI President/CEO James R. Maida.

“Karen has been an integral part of GLI’s mission in Latin America and the Caribbean. She and her team work in close collaboration with government officials – as well as gaming and lottery suppliers and operators – helping them navigate the future of gaming. Their expertise supports these stakeholders’ efforts in establishing well-regulated environments and a successful and sustainable industry. Karen’s leadership, knowledge and passion for her client’s success translates into the appreciation that the industry and her team have for what she does.”

Sierra-Hughes received Latin American Gaming Hall of Fame’s prestigious Recognition Award at the 2019 Juegos Miami gaming conference and was listed in the 2019 iGaming Business Magazine´s 10 Most Influential Women List. She is a sought-after speaker and has appeared at dozens of international gaming conferences around the world.

Sierra-Hughes has been with GLI since 2004, driving GLI’s strategy for both regulatory and business development throughout the Latin America and Caribbean region. Prior to joining GLI, she practiced law in the Republic of Panama and was later appointed Legal Director of the Panama Gaming Control Board.


About Gaming Laboratories International

Gaming Laboratories International, LLC is committed to delivering the highest quality land-based, lottery, and iGaming testing and assessment services around the world. GLI provides suppliers, operators, and regulators with expert guidance for navigating the future of gaming and ensuring gaming innovations meet regulatory standards with confidence. Since 1989, GLI has certified nearly two million items and has tested equipment for more than 475 jurisdictions. GLI has a global network of laboratory locations across six continents, with U.S. and international accreditations for compliance with ISO/IEC standards for technical competence in the gaming, wagering and lottery industries. GLI was named “Responsible Business of the Year” by Global Gaming Awards in 2019 for its social responsibility in charitable giving, diversity and inclusion, green initiatives, and responsible gaming support and education. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) Releases Revised Standard, “GLI-19 Standards for Interactive Gaming Systems V3.0”

LAKEWOOD, N.J. (July 20, 2020) – To further help the industry navigate the future of gaming, Gaming Laboratories International (GLI®) has released a revised standard, “GLI-19 Standards for Interactive Gaming Systems V3.0.”

The standard provides regulators, suppliers, and operators with additional clarity and best practices surrounding interactive gaming systems. GLI-19 V3.0 is available for download now at gaminglabs.com/gli-standards. GLI-19 V3.0 accomplishes several goals, including:

Providing better clarity between technical requirements, which would be evaluated in the lab, and operational controls and procedures, which would be evaluated on-site post system install.

Aligning GLI-19 requirements with overlapping requirements contained in other technical standards. For example, alignment to game requirements within GLI-11 and reporting requirements within GLI-33 where possible.
Reflecting industry best practices and global standards while providing an appropriate level of prescription that is minimally disruptive to the industry.
Enhancing sections pertaining to operational controls and procedures, including periodic security testing to help regulators and operators create more efficient and alternative processes to monitor interactive gaming operations.

“Over the past several months, GLI has worked closely with various industry stakeholders including suppliers, operators, and regulators to ensure GLI-19 V3.0 represents the most highly developed set of technical requirements and practices available in the gaming industry. GLI-19 is especially important at this point in time with many jurisdictions across the globe looking to roll out Internet Gaming sooner than later,” said GLI Director of Technical Compliance Peter Wolff.

Multiple gaming regulators have already incorporated GLI-19 within their regulatory structure.

GLI is the only test lab that works with all global jurisdictions – existing and emerging – putting GLI in a unique position to help all stakeholders. The GLI-19 standard, and all standards in the GLI canon, are examples of how GLI can help in ways no other lab can.

Each standard in the GLI Standard Series is a culmination of industry best practices and is continually updated based on industry feedback. The GLI Standards are true industry standards in that they are created using a collaborative approach which involves thousands of gaming industry stakeholders.

These standards are intended to assist regulators by creating baseline technical guidelines which they can adopt and/or utilize in the manner they see fit. In addition to assisting regulators, the standards are of tremendous value to suppliers who use the standards as a guide in their design and development process, saving both time and expense.

GLI-19 and the entire set of the GLI Standards Series is available for free download at www.gaminglabs.com.

Puerto Rico Fiscal Agency and Financial Advisory Authority Chooses Gaming Laboratories International (GLI®) for Sports Betting, Esports, Fantasy Sports Consulting Services

LAKEWOOD, N.J. (May 20, 2020) – After a thorough public bid process, the Puerto Rico Fiscal Agency and Financial Advisory Authority (AAFAF) has chosen Gaming Laboratories International (GLI®) to provide consulting and advisory services to the Puerto Rico Gaming Commission.

Under the agreement, GLI will assist the Commission in drafting regulations governing operations. GLI will also provide consulting services and training to the Commission regarding sports betting, fantasy sports, and Esports. Further, the company will develop procedures applicable to the Commission’s operations.

“The AAFAF team is pleased with the selection of GLI, which will help the Government of Puerto Rico develop cutting-edge regulations to swiftly implement the provisions of Act 81-2019 relative to identifying the eventual components of the different industries, while simultaneously allowing citizens to participate in these activities within a legal frame,” AAFAF Executive Director Omar J. Marrero Díaz said.

The Executive Director of the Gaming Commission, Jose A. Maymo Azize said, “During the past months, the Gaming Commission of the Government of Puerto Rico has taken several steps to develop its operational structure. As part of that effort, we teamed with AAFAF in the process of selecting GLI to advise us in the process of drafting the regulations on the several betting activities under our jurisdiction. This is a key element in expanding the establishment of this economic sector. Once the regulations are approved, the action plan consists of starting the licensing processes for the providers and for operators, which involve evaluating not only the legal, financial and technical requirements established in the regulations, but also compliance with responsible gaming and money laundering prevention protocols.”

“We are thankful to the AAFAF for choosing GLI, and we are honored to be part of this step forward for the Puerto Rican gaming industry as it advances to this new and exciting chapter in its history,” said GLI President/CEO James Maida. “At GLI, we are keenly focused on helping regulators, operators, and suppliers navigate the future of gaming, which will include new technologies surrounding sports betting, fantasy sports, and Esports, as the AAFAF and the Commission are considering. We are pleased to be the AAFAF’s and the Commission’s trusted advisor and to be able to provide our knowledge, assurance, and expertise to help them on this new path forward.”

“The GLI team is grateful  to be part of this historic milestone for the Puerto Rico gaming industry, and we are excited to work with AAFAF and the Gaming Commission in the establishment of the regulatory framework that will allow for the creation of more revenue for the government and more opportunities to maintain a sustainable and responsible industry. Puerto Rico has been a pioneer and role model in land-based gaming regulation, and we envision the same for this new industry,” said GLI’s Director of Latin America and Caribbean Government Relations and Business Development, Karen Sierra-Hughes.

About Gaming Laboratories International

Gaming Laboratories International, LLC is committed to delivering the highest quality land-based, lottery, and iGaming testing and assessment services around the world. GLI provides suppliers, operators, and regulators with expert guidance for navigating the future of gaming and ensuring gaming innovations meet regulatory standards with confidence. Since 1989, GLI has certified nearly two million items and has tested equipment for more than 475 jurisdictions. GLI has a global network of laboratory locations across six continents, with U.S. and international accreditations for compliance with ISO/IEC standards for technical competence in the gaming, wagering and lottery industries. GLI was named “Responsible Business of the Year” by Global Gaming Awards in 2019 for its social responsibility in charitable giving, diversity and inclusion, green initiatives, and responsible gaming support and education. For more information, visit gaminglabs.com.

 

# # #

 

Contact:

Christie Eickelman, Vice President of Global Marketing

+1 (702) 914-2220 or c.eickelman@gaminglabs.com

Gaming Laboratories International (GLI®) Illuminates the Path to Greatness for Regulators at the 20th Annual North American Regulators Roundtable

NIGC Chairman E. Sequoyah Simermeyer, NIGA Chairman Ernie Stevens, Jr., Futurist Gabe Zichermann to deliver keynote addresses

LAS VEGAS (February 11, 2020) – Gaming Laboratories International (GLI®) will illuminate the path to greatness for hundreds of regulators at its 20th annual North American Regulators Roundtable. The event is staged March 4 and 5 at the Tropicana Las Vegas and features leading subject matter authorities from around the world addressing the gaming industry’s most timely topics.

Delivering highly anticipated keynote addresses are NIGC Chairman E. Sequoyah Simermeyer and NIGA Chairman Ernie Stevens, Jr., who will speak about the expansion of tribal gaming in the U.S. Additionally, futurist Gabe Zichermann will speak about gamification and artificial intelligence.

PHOTOS Download high res image here: https://we.tl/t-04wQboGZpr

“We have labs strategically placed all over the world, and suppliers of all sizes bring their latest technologies to our labs at all phases of the R&D process. Because of that, we see the future as it is unfolding. With the Roundtable, we bring that prescient knowledge to regulators – guiding, educating, and working side-by-side to bring that future to fruition, providing insights from world-leading experts to help illuminate the path forward,” said GLI’s President and CEO James R. Maida.

The first day of general sessions will focus on the topic “Innovation,” and will include several insightful panels, including “2020’s Eight Top Gaming Innovations,” “Envisioning Greater Added Value for Your Customers,” and “Cross-Market Regulation of Sports Betting.”

Day two brings a focus to “Security and its Impact” and will feature panels on “Solutions for A.I. and Data Collection Technology,” and “Unconscious Bias in Regulation and Security.”

The Roundtable will also feature intensive-learning breakout sessions on the topics “Lessons Learned and the Future of Security in Regulated Gaming Environments,” “Beyond Penetration Testing,” “Sports Betting and Internet Gaming,” “Hands-on Attack and Defense,” “The Path of New Gaming Technology,” “Illegal Gambling: How it is Eroding State and Tribal Gaming Policy ” and “IGSA Standards Update.”

An attendee favorite is the annual Innovation Room, and scheduled to appear this year are Marker Trax, Next Gaming, Scientific Games, Synergy Blue, and the UNLV Center for Gaming Innovation.

The Roundtable is produced by GLI University®. Registration and a full agenda are available now at gaminglabs.com.

 About Gaming Laboratories International
Gaming Laboratories International, LLC is committed to delivering the highest quality land-based, lottery, and iGaming testing and assessment services around the world. GLI provides suppliers, operators, and regulators with expert guidance for navigating the future of gaming and ensuring gaming innovations meet regulatory standards with confidence. Since 1989, GLI has certified nearly two million items and has tested equipment for more than 475 jurisdictions. GLI has a global network of laboratory locations across six continents, with U.S. and international accreditations for compliance with ISO/IEC standards for technical competence in the gaming, wagering and lottery industries. GLI was named “Responsible Business of the Year” by Global Gaming Awards in 2019 for its social responsibility in charitable giving, diversity and inclusion, green initiatives, and responsible gaming support and education. For more information, visit gaminglabs.com.

BULLETPROOF™ Announces Chris Johnston as New Chief Executive Officer

Fredericton, New Brunswick [February 4, 2020] – BULLETPROOF™ is pleased to announce that Chris Johnston has been named Chief Executive Officer (CEO) as of January 30th, 2020. A strong leader with a diverse background across several industries, in recent years Chris has been integral in driving Bulletproof growth while leading the company’s sales organization.
This change will mark a new chapter in this company’s story, with a future led by those who have helped build it over its 20-year history.

Long time Chief Executive Officer and Co-Founder of Bulletproof, Steven Burns, will be stepping down as CEO and taking on the role of Chairman/Advisor. In his new role, he will continue to be a trusted advisor to the senior leadership team.

“Today I am extremely pleased to announce that Chris Johnston has been named as CEO of Bulletproof. Chris has been involved in our company for some 10 years and has a great handle on who we are and, most importantly, who we can be! Chris has a strong vision for our future growth; leveraging the potential and momentum we've been able to generate over the last several years,” said Burns.

James Maida, President and CEO of GLI Group (GLI®) and principal owner of Bulletproof said, “I'm very happy that we have been able to secure Chris Johnston in the role of CEO. Chris has been instrumental in the growth of Bulletproof over the past few years and has a deep knowledge of the company and its capabilities. It's very exciting for me to have Chris at the helm as Bulletproof embarks on a new era of growth and expansion.”

Chris has a strong vision for Bulletproof as a premier service organization delivering exceptional quality and customer value across all its service lines. Bulletproof has grown from 100 to 200 employees in the past three years, more than doubling revenues over the same period. The key to Bulletproof’s success and growth has been its people and its differentiated services in both the small/medium enterprise services market with its award-winning Bulletproof 365 offerings and the gaming market vertical providing essential security, learning, and assurance services to casinos and lotteries worldwide.

“Humbled and honoured are the two words that best reflect my thoughts today. Bulletproof is an amazing company built by many amazing people! The opportunities ahead for this company are limitless. I couldn’t be more excited about leading Bulletproof into tomorrow,” said Johnston.

GLI ICE 2020 Profile

At ICE 2020, Gaming Laboratories International (GLI®) will illuminate the path to greatness for regulators, suppliers, and operators in land-based, iGaming, and lottery. Integrity is at the core of everything GLI does in each of its 24 global locations.

GLI provides its clients with expert guidance for navigating the future of gaming and ensuring gaming innovations meet regulatory standards with confidence. Its unsurpassed, fully rounded services include testing and certification for sports betting, iGaming, land-based gaming, and VLT. Beyond testing, GLI offers professional services such as cybersecurity, global solutions, auditing, consultation, rule-writing, and access to the globally recognized GLI Standards Series.

GLI actively maintains the highest levels of international accreditation for compliance with ISO/IEC standards for technical competence in the gaming, wagering, and lottery industries so its clients can use GLI with confidence.

GLI was named “Responsible Business of the Year” in the 2019 Las Vegas Global Gaming Awards for its social responsibility in charitable giving, diversity and inclusion, green initiatives, and responsible gaming support and education. Now the company is nominated as the Corporate Services Provider of the Year in the London Global Gaming Awards.

Since 1989, GLI has issued nearly two million certifications and has tested equipment for more than 475 jurisdictions.

For more information, visit GLI on ICE stand #N3-210 or anytime at gaminglabs.com.

Gaming Laboratories International (GLI®) Promotes Lynda Hartzell to Audit Director

LAKEWOOD, NJ (December 16, 2019) – Gaming Laboratories International (GLI®) recruits and retains the gaming industry’s top talent in their field, and now the company has promoted Lynda Hartzell to Audit Director.

Since joining GLI, Hartzell has been on the frontline of one of the world’s largest regulated gaming markets, overseeing GLI’s Nevada audit process. That process is a critical step for a company to obtain certification by the Nevada Gaming Control Board.

“Lynda’s relentless dedication to her craft is one more example of how GLI is committed to quality,” said GLI’s President and CEO, James R. Maida.

Prior to joining GLI, Lynda held multiple senior leadership positions, including Chief of the Audit Division for the Nevada Gaming Control Board. She holds accreditations as a CPA, CFF, CFE, CIA, and CPM.

“Her knowledge, experience, integrity, and leadership have helped to create a team of professionals whose dedication and expertise have contributed to our mission of providing world-class testing, certification, and professional services, and we are thrilled to promote her to Audit Director,” said Tina Kilmer, Senior Director of Engineering.

GLI supports industry suppliers and operators with expert guidance on new gaming landscapes and precision testing and certification to mitigate risk and ensure gaming innovations meet regulatory standards with confidence.

Be a part of GLI’s growing team at https://gaminglabs.com/about-us/careers/.

About Gaming Laboratories International
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTQB certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) Names Peter Wolff as Director of Global Technical Compliance, Bringing Further Increased Focus on Excellence in Quality and Customer Service

LAKEWOOD, N.J. (December 2, 2019) – With an emphasis on taking quality and customer service to even higher levels of excellence, Gaming Laboratories International (GLI®) has named Peter Wolff Director of Global Technical Compliance.

Wolff brings more than 10 years of experience to this position, where he will concentrate on technological advances within the gaming industry to support regulators in jurisdictions around the world, including serving as GLI’s primary point of contact for multiple state and tribal regulators. Wolff will also guide GLI’s global engineering groups on regulatory technical questions and issues to improve process efficiencies.

Additionally, he will play a key role in the company’s procedural and local-office government audits, including closely monitoring quality processes across all GLI domestic and international offices. This assures customers that GLI’s rigorous testing standards are being applied and are constantly up to date, as well as ensuring quality objectives are consistently met. Wolff will also oversee GLI’s renowned educational and training division, GLI University®.

Wolff’s new role is part of a companywide shift bringing even more agile and responsive global teams focused on improving the customer experience.

“We are constantly thinking of ways to bring greater value to our clients and to further improve our world-class customer service and quality on a global scale. We are thrilled to announce Peter’s promotion and are confident in the contributions he will make to our global efforts,” said Christine Gallo, Vice President of Technical Compliance & Quality Assurance.

Wolff is another GLI success story; he began as a test engineer in GLI’s lottery market group in 2008. Over his time at GLI, he has gained extensive experience in global regulations as well as up and coming technologies. Wolff currently oversees focused teams of subject-matter experts on a wide array of new technologies, including sports-wagering systems, iGaming, esports, cloud-based computing, cryptography, blockchain technology, skill-based gaming, artificial intelligence, and Big Data.

Be a part of GLI’s growing team at https://gaminglabs.com/about-us/careers/.

 

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTQB certification. For more information, visit gaminglabs.com.

GLI’s Sierra-Hughes Named to iGaming Business Magazine’s Most Influential Women 2019 List

LAKEWOOD, N.J (November 21, 2019) – Karen Sierra-Hughes, Director of Latin America and Caribbean Government Relations and Business Development at Gaming Laboratories International’s (GLI®), has been named to the Most Influential Women 2019 List by iGaming Business Magazine.

Sierra-Hughes was selected for this prestigious award by iGaming industry experts for her notable achievements and significant influence within the global iGaming industry.

Stephen Carter, editorial director of iGaming Business, said, “This year’s list features women who have played key roles in transformations within their organizations, women who’ve been champions of diversity, and women who’ve raised the profile of the entire sector itself.”

Sierra-Hughes said, “I am thankful to iGaming Business Magazine and the panel of judges for this distinction. It is an honor to be voted onto this respected list that includes leaders in the field of iGaming from around the world, and I congratulate everyone who was named to this year’s list. This initiative may inspire other women to consider gaming as a thriving industry in which to professionally progress.  I am grateful to each of my mentors who decided to bet on my potential in all my career roles as an attorney, gaming regulator, and gaming executive. And lastly, I am grateful to James Maida for trusting me and for having been such an influential part of my growth. Thank you also to the team of professionals at GLI, especially the LatAm and Caribbean team that supports and lifts me with their hard work, dedication, and love for what they do.”

Sierra-Hughes added, “I am also grateful to Vera Motto, Habanero Systems’ Business Development Executive, for nominating me for this award. Vera is widely recognized for her wealth of knowledge of the region’s markets, and her leadership of the company’s efforts to expand in Latin America. It is an honor to be nominated by an industry peer of Vera’s caliber and insight.”

“Our clients deserve nothing less than to work with the best in the business, and Karen Sierra-Hughes is the best at what she does – a perfect example of leadership, knowledge, passion, and insight,” said GLI’s President and CEO James R. Maida. “She inspires our customers and her fellow employees with her unparalleled knowledge of the Latin American and Caribbean market, passion for excellence, and uncompromising dedication to our clients’ success. We congratulate Karen for this incredible achievement.”

One of Sierra-Hughes’s main goals is to help iGaming thrive throughout Latin America and the Caribbean by engaging with the region’s regulatory agencies and suppliers and operators throughout the world.

To access the entire Most Influential Women 2019 List and the accompanying feature article, please visit the current edition of iGaming Business Magazine here: https://www.igamingbusiness.com/analysis/most-influential-women-2019.

 

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTQB certification. For more information, visit gaminglabs.com.

100 Regulators Attend GLI's LatAm Roundtable

One Hundred Regulators Joined Gaming Laboratories International (GLI®) as it Staged its 12th Latin American and Caribbean Regulators Roundtable in Costa Rica

LAKEWOOD, N.J. (November 20, 2019) – A record number of regulators and legislators from across Latin America, the Caribbean, and Portugal joined Gaming Laboratories International (GLI®) as the company celebrated its 12th Latin American and Caribbean Regulators Roundtable in San José, Costa Rica.

This year’s Roundtable was attended by 100 government representatives. Attendees came from 19 countries, 32 government entities, and two government associations, including CIBELAE (Iberoamerican Association of State Lotteries) and ALEA (Association of State Lotteries of Argentina).

The countries represented at the Roundtable were Argentina, Aruba, Barbados, Belize, Bolivia, Colombia, Costa Rica, Curaçao, Dominican Republic, El Salvador, Guatemala, Jamaica, Panama, Paraguay, Peru, Portugal, Puerto Rico, St. Lucia, and Uruguay.

“Our great appreciation and gratitude go to the Junta de Protección Social (JPS Costa Rica Lottery) and its President, Mrs. Esmeralda Britton González, for their outstanding efforts during the organization of the conference. Without their support, there would be no Roundtable. We are thankful to the JPS Lottery and the Ministry of Public Safety of Costa Rica for bringing a delegation of local government representatives that was the largest to date. One of the Roundtable’s objectives is to have a positive impact on the host country’s industry, and we hope the conference was a success in this regard,” said Karen Sierra-Hughes, Director of Latin America and Caribbean Government Relations and Business Development for GLI. “We are humbled by the great success of this Roundtable, and we are grateful to the 100 government representatives that decided to join us this year. The wealth of knowledge shared was unparalleled, and we are certain it will once again result in important regulatory advances for the jurisdictions in attendance We are already looking forward to next year’s conference.”

The President of Junta de Protección Social, Mrs. Esmeralda Britton González, MBA, said, “I want to deeply thank GLI for considering Costa Rica as the venue for the region’s 12th Regulators Roundtable, held in our country. This is a very important event where regulators from all the countries of the region meet and information and experiences are shared that allow us to know the progress that each country has in terms of lotteries and gaming. The quality of the speakers, the strict order of the presentations, and the variety in the modality of each session allowed the participants to take full advantage of each panel. I recognize and congratulate GLI for the success of this event. I hope GLI will continue to conduct these educational events each year, which allow the regulated industry to continue advancing in the gaming world, learn from other experiences, and of course, advance in certification processes that allow us to improve the quality of the products and services we offer.”

The Executive Director of the Gaming Inspection and Regulation Service of Portugal, Mr. Luís Felipe Coelho said, “The Latin America and Caribbean Regulators Roundtable that took place in San José, Costa Rica will surely be marked in the memory of all its attendees as a high quality event for the topics discussed and the highest-level presentations that we had the opportunity to witness. Certainly, the exchange of ideas and experiences has enriched regulators for future actions in their respective jurisdictions.”

Mr. Manuel Antonio San Román Benavente, General Director of Casino Games and Slot Machines of Peru said, “I have had the opportunity to participate in the Regulators Roundtable promoted by GLI, which had an excellent setting in the city of San José, Costa Rica; a welcoming country with kind people and great economic development. My experience participating at all the Roundtables promoted by GLI to date with the collaboration of the host regulators that have welcomed us every year, has allowed us to bring new advances and improvements in the regulations of each one of the different countries participating. It should be noted that the continuous participation of regulators in the different Roundtables, when exchanging experiences allows us to keep up-to-date with the technological developments that are emerging year by year, as well as new techniques and solutions to the common problems that we are facing. Congratulations to the entire GLI team, as well as to Mrs. Esmeralda Britton, President of the Junta de Protección Social of Costa Rica, in her capacity as host regulator for this impeccable organization, which leaves in our memories pleasant and useful lessons.”

This year, the Roundtable hosted gaming and lottery regulators, government lotteries, tax and AML supervision authorities, and legislators. Speakers addressed critical topics, such as policy objectives and legislative updates, to more specific topics ranging from legal and technical compliance, social responsibility, and keeping crime out of the industry.

The event is produced through GLI’s highly respected educational division, GLI University®. Next, GLI will stage its North American Regulators Roundtable March 4-5 at the Tropicana Casino & Hotel in Las Vegas. For more information, visit gaminglabs.com/GLIRT20.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering, and lottery industries. GLI also holds ISTQB certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) Celebrates its 12th Latin American and Caribbean Regulators Roundtable in San José, Costa Rica, Nov. 4-6

LAKEWOOD, N.J. (October 22, 2019) – Gaming Laboratories International (GLI®) is celebrating its 12th Latin American and Caribbean Regulators Roundtable in San Jose Costa Rica, on November 4 to 6. GLI is honored to welcome regulators from around the region where The Junta de Protección Social, Costa Rica´s National Lottery is this year’s host regulator. The event is produced through GLI’s highly respected educational division, GLI University®.

The Roundtable is complimentary and offers attendees three exciting and informative days of learning, networking, and thought-provoking discussions with content curated exclusively for gaming and lottery regulators and government lotteries and the registration is limited to government representatives only.

This year’s Roundtable agenda addresses many mission-critical topics that will prepare government officials for the challenges and opportunities they will face in the years to come, including:

Legislative Updates
The ABCs of Technical Standards
Auditing and Technical Compliance
New Gaming and Lottery Trends
Online Gaming and Sports Betting
Cybersecurity
Combating Illegal Gaming
Keeping Crime Outside the Gaming Industry
Responsible Gambling and AML
And More

“At GLI, we are convinced that collaboration among regulators is the key to develop gaming and lottery policy and legislation that allows for the sustainable and regulated growth of the industry,” said Karen Sierra-Hughes, Director of Latin America and Caribbean Government Relations and Business Development. “This is why we continue to create forums that have provided the opportunity for government agencies to learn from other regulators and lotteries´ experience and replicate the best practices adopted by them.”

“The Latin American and Caribbean Regulators Roundtable reaffirms our strong and continuing commitment to our critical mission. We also believe that innovation is key for the success of the gaming and lottery industry. The roundtable also provides a global perspective of the new trends with a risk-based approach to guarantee the integrity and transparency of the industry. We look forward to another exciting conference in San Jose,” she added.

Last year’s Roundtable attracted more than 80 representatives from 33 government entities and 19 countries from Latin America, the Caribbean, and Spain. Registration and information are available now at gaminglabs.com/GLICostaRica19.

The biannual CIBELAE (Association of Iberoamerican State Lotteries) conference is also taking place in Costa Rica immediately after the roundtable. Event and registration information is available at this link: https://cibelae.net/costaricapuravida.
GLI is also celebrating its milestone of proudly serving the Latin American region for 20 years at this year’s Roundtable and at the CIBELAE conference.

Gaming Laboratories International Brings the GLI® Experience to G2E

LAS VEGAS (October 1, 2019) – Attendees at G2E 2019 will find virtually any and every service they need to succeed everywhere in the world in Gaming Laboratories International’s (GLI®) booth #4430. At the show, GLI will invite attendees to join in the GLI Experience, where they will see for themselves how GLI can light the way to everywhere they want to go.

The GLI Experience is personally guided by GLI’s experts and includes up-close looks at the what, why, and how that set GLI apart from all other independent test labs.

“We bring a global perspective to independent test labs that no one else can offer. That’s because for 30 years, GLI has worked hard to help our regulator clients maintain the public trust and to help our supplier clients get everywhere they want to go,” said Christie Eickelman, Vice President of Global Marketing. “At G2E, we’ll be talking with attendees about our expertise and innovative and cost-effective testing services that can help them excel, whether they are in the regulatory, supplier, or operations side of the industry.”

As a company, GLI is celebrating 30 years of service to the global gaming industry. Additionally, its Latin America division is celebrating 20 years of service to that region.

Today the company spans 24 locations strategically situated on six continents and offers an unparalleled combination of local focus with a uniquely global perspective, allowing local gaming markets to take advantage of GLI’s formidable global testing and certification resources.

GLI’s global reach also provides total access into both mature and emerging land-based, iGaming, and sports wagering markets.

GLI’s uncompromising methodologies employ multiple rounds of testing and meticulous quality control by separate teams of mathematicians and engineers who utilize award-winning tools, such as 24/7 test automation, to deliver the highest quality results with unsurpassed precision.

GLI offers a wide range of professional services, including world-class educational resources through GLI University® and a comprehensive suite of customized professional services and cybersecurity solutions.

Gaming Laboratories International’s (GLI®) General Manager of Asia-Pacific Named to GGB’s 2019-2020 Class of Emerging Leaders of Gaming

ADELAIDE, Australia (2 October 2019) – Samantha Powell, Gaming Laboratories International’s (GLI®) General Manager of Asia-Pacific, has been named to GGB Magazine’s “2019-2020 Class of Emerging Leaders of Gaming 40 Under 40.”

Powell was recently promoted to General Manager. This honor is the latest in a series of recent awards received by GLI staff and underscores the development of top leaders, a core value at GLI.

“We are thrilled that Samantha has been recognized for her unrelenting passion, infectious commitment, and inspiring leadership,” said GLI President/CEO James Maida. “At GLI, we like to say we will walk through walls to help our clients, and Samantha’s dedication to our clients and the work we do for them is a perfect example of our approach to every client everywhere in the world.”

According to its website, the Class of Emerging Leaders of Gaming 40 Under 40 is a program that recognizes young professional gaming leaders under the age of 40 who are making significant impacts in the casino gaming industry and are on track to be the industry’s next generation of leaders. The emerging leaders of gaming are selected by The Innovation Group and Global Gaming Business magazine.

Gaming Laboratories International (GLI®) Brings Global Digital Gaming Testing, Regulatory Expertise to ICE Africa

JOHANNESBURG, S. Africa (26 September 2019) – For global digital gaming and sports betting suppliers hoping to reach the diverse African market, experts from Gaming Laboratories International (GLI®) will be at ICE Africa to lend their valuable insights and experience.

GLI will be on stand #206 at the show, which takes place 2-3 October 2019 at the Sandton Convention Centre in Johannesburg, South Africa.

Gaming, particularly sports wagering, has been growing exponentially throughout Africa over the past year. “This is an exciting time for the gaming industry in Africa, notably in the digital gaming arena. We have been consulting with regulators who want to ensure continued fairness and security, as well as with suppliers from around the world who see African jurisdictions as very attractive,” GLI Africa General Manager Devon Dalbock said.

“At GLI, we understand digital gaming technology better than any lab, because we’ve been testing it for more than 30 years. That’s why regulators and suppliers alike are so reliant on our insights,” he added.

In addition to its testing and certification services, at ICE Africa, GLI will be discussing its recently released GLI-33: Event Wagering Systems Standard, as well as the recent updates to the South African National Standard for Sports Betting (SANS 1718 Part 4, Edition 3).

GLI has been serving gaming regulators and suppliers in the African market since 1996, and the company was the first independent test lab in Africa. The company recently expanded its Johannesburg location and staffing levels to accommodate increasing demand for the company’s services across the continent.

GLI is certified by jurisdictions throughout Africa, including Botswana, Kenya, Malawi, Mauritius, Nigeria, Seychelles, South Africa, Tanzania, and Zimbabwe. Recently, the company was prequalified to Provide Testing Services in Uganda through the Year 2022, and the Seychelles Financial Services Authority (FSA) chose GLI to perform a wide-ranging advisory project.

In addition to its land-based, lottery, and digital testing services, GLI provides a wide range of services to its clients, including responsible gaming consultation, cybersecurity, testing automation, forensic investigations, and training.

Gaming Laboratories International (GLI®) Marks 20 Years of Growing Together with the Latin America Region

LAKEWOOD, N.J. (September 25, 2019) – Gaming Laboratories International (GLI®) is marking 20 years of service to the Latin American gaming and lottery industry.

GLI’s work in Latin America began when the company was accredited as the region’s first testing laboratory. GLI then provided testing and certification services in Peru, which was the first jurisdiction to establish a technical compliance process in Latin America.

Today the company’s presence has grown to include independent consultancy, auditing, cybersecurity, as well as testing and certification services for the gaming and lottery industry.

“It has been an absolute pleasure to work with regulators, suppliers, and operators across Latin America over the past 20 years. Jurisdictions across the region have made tremendous strides and today are among the world’s most progressive. The thanks goes completely to the hard-working regulatory and industry professionals, who have dedicated their lives to making this region a vibrant, fair place to do business, and to play,” said GLI President/CEO James Maida.

GLI has worked with every jurisdiction in Latin America on regulators and lotteries’ efforts to establish regulations, adopt new technology, and maintain the credibility and transparency of the industry. GLI also worked with Latin America´s suppliers and operators in their first efforts to comply with technical compliance requirements. Those efforts have opened opportunities allowing GLI clients to situate themselves in a globalized market and compete on equal terms.

“We have been honored to work side by side with the Latin American industry for 20 years. We feel grateful and fortunate to be part of the monumental growth of the industry. Since then, we have grown together and with that, the professionalization continues to spread in many countries in the region,” said Karen Sierra-Hughes, GLI’s Director of Government Relations and Business Development, LatAm and Caribbean.

As the Latin America gaming and lottery industry turns its eye to the future, GLI has also grown to ensure the company is ready and able to help the region’s regulators, operators, and suppliers to achieve their regulatory and market reach goals, building customized services that address their specific needs with a forward-thinking approach. GLI now has offices in Peru, Puerto Rico, Mexico and a laboratory in Argentina, serving the region with our global experience and local focus.

“The needs for our independent advice and services continue to grow as jurisdictions continue to seek a modern and strong regulatory model and as technology becomes more complex. That’s why regulators, suppliers, and operators consistently continue to rely on our integral services from policy and regulatory development, audit, testing, certification, cybersecurity, responsible gambling, and money laundering prevention. Keeping pace with our clients’ needs and technology is crucial to the industry’s success, and we are committed to our clients in Latin America and the Caribbean, and around the world, to help them be as prepared as possible for every opportunity that lies ahead. Finally, but not less important, thank you to all of you that allow us to be who we are today, we are so looking forward to our next 20 years together,” Sierra-Hughes said.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTQB certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) to Continue as Leading Testing Laboratory in Illinois

LAKEWOOD, N.J., Sept. 24, 2019 /PRNewswire/ -- Gaming Laboratories International (GLI®) has once again been recognized by the Illinois Gaming Board to perform testing and certification services for the State's riverboat casino and video gaming markets. GLI is the only testing laboratory that has been continuously recognized by the Illinois Gaming Board (IGB) since the opening of the State's first casinos in 1991.

GLI has repeatedly outscored other testing labs in independently administered competitive bidding processes to evaluate the quality, value, and comprehensiveness of testing services most appropriate for the complex Illinois gaming market. GLI's license under the rules recently promulgated by the Board means that customers will have a seamless transition under the new licensing rules.

"The Illinois riverboat casino and video gaming market requires a thorough understanding of the technical requirements, rules and procedures for the approval of gaming equipment," said GLI Global Manager of Technical Compliance Peter Wolff. "GLI's 28 years of experience working in this environment is essential to performing a proper and timely product evaluation for Illinois. Knowing the details is critical to success, and no one understands those details like GLI."

Since 1991, GLI has certified approximately 67,000 components for the Illinois riverboat gaming market. Additionally, GLI is the only lab to ever have been recognized to test for the video gaming market and since 2010 has certified just under 5,000 components.

GLI served as an adviser to IGB in the development of the technical standards for its central control and monitoring system (CMCS), and then certified the system along with each subsequent modification.

"Video gaming in Illinois is a unique and requires highly specialized knowledge of the IGB CMCS, kiosk requirements, rules that are unique to Illinois and the expectations of the IGB staff," Wolff said.

"We have invested heavily in developing our team of experts devoted to servicing the Illinois gaming market," said GLI President and CEO James Maida. "Our dedicated Illinois staff meets twice weekly with IGB staff to ensure projects stay on track and that our testing efficiently meets the high standards of the Illinois regulators. Doing this requires specialized knowledge and experience – it is not a service you can just create out of air. We take great pride in offering the best possible customer service and quality to our clients in the Illinois market, as we do with each of our clients worldwide."

GLI has established itself as the most highly accredited gaming testing lab in the world by a wide margin. The GLI Group of Companies maintains 27 accreditations from various accreditation bodies worldwide.

AGEM and GLI Donate $200,000 to Problem Gambling Center

LAS VEGAS (September 16, 2019) – Through their joint charitable venture, the Lasting Impact Philanthropic Initiative, today the Association of Gaming Equipment Manufacturers (AGEM) and Gaming Laboratories International (GLI®) have committed $200,000 to the Dr. Robert Hunter International Problem Gambling Center over the next two years.

The gift was made in part to highlight the importance of Responsible Gaming Education Week 2019, running September 15-21 and organized by the American Gaming Association (AGA) as a national push for responsible gaming education, training and awareness that includes participation from many industry stakeholders.

Executive Director Stephanie Goodman said, “We are so grateful for the incredibly generous donation that AGEM and GLI have pledged to our center. The unprecedented transformation of our clients during our six-week Intensive Outpatient Program developed by Dr. Rob Hunter, speaks volumes to the effectiveness of a program that combines group therapy with cognitive-behavioral therapy and science. Because of this generous gift from our industry partners, AGEM and GLI, this money will have a direct impact on problem gamblers in our community. Problem gambling, officially termed as a Gambling Disorder in the DSM-5, is recognized as an addictive disorder, alongside alcohol and drug use disorder. PGC is working to educate our community in an effort to remove the stigma associated with this disease while at the same time, healing the clients who commit to our program.”

Commenting for the Lasting Impact Philanthropic Initiative, GLI Spokesperson Lori Sayde said, “AGEM and GLI, through the Lasting Impact Philanthropic Initiative, support the Problem Gambling Center because its multi-pronged approach to helping individuals through evaluation, treatment and counseling, regardless of their ability to pay, is an essential service.”

“We are also pleased to make this contribution as Responsible Gaming Education Week kicks off, and to join forces with the countless operators, suppliers, regulators, and organizations that are united in the fight against problem gambling and who are committed to supporting programs that help individuals affected by this disorder,” Sayde continued.

This is the first joint effort by AGEM and GLI through the Initiative to support responsible gaming. Separately, both companies have long histories of supporting responsible gaming efforts in policy and in financial support.

“AGEM has been a supporter of the amazing work done by the Problem Gambling Center in Las Vegas since our inception and our annual contributions over the past 20 years now total nearly $1 million,” AGEM Executive Director Marcus Prater said. “We are still saddened by Dr. Hunter’s untimely passing last year, but are encouraged by the motivation of the PGC team to carry on his powerful legacy that assists so many Nevadans in need.”

AGEM and GLI announced the Lasting Impact Philanthropic Initiative earlier this year and made its first gift to the Howard R. Hughes College of Engineering building fund at the University of Nevada, Las Vegas, which was a $500,000 contribution.

GLI Europe and GLI Spain First Gaming Test Labs to Achieve ISO 17025 2017 Accreditation from RvA

HAARLEM, The Netherlands (10 September 2019) – Gaming Laboratories International’s (GLI®) GLI Europe and GLI Spain locations are the first gaming test labs to achieve accreditation to the 2017 version of the ISO 17025 standard from the Dutch Accreditation Council (RvA).

Earlier this year, GLI was the first independent gaming lab to achieve accreditation from American Association for Laboratory Accreditation (A2LA) to transition GLI’s Scopes of Accreditation to the 2017 version of the ISO/IEC 17025 standard. This applied to GLI’s laboratories in Lakewood, New Jersey, Wheat Ridge, Colorado, Las Vegas, Nevada, Vancouver, British Columbia, and Macau, China.

“We have been working diligently at each of our worldwide locations to transition our test labs as quickly as possible from the 2005 version to this latest-available 2017 version of ISO 17025,” said GLI Vice President of Technical Compliance and Quality Assurance Chris Gallo. “Our mission is to provide the highest quality testing possible to our clients, and acting within the requirements of our accreditation bodies is a crucial step in that mission.”

Beginning in October 2018, GLI has transitioned its test labs in Asia, Australia, Holland, North America, South Africa, and Spain in an ongoing effort to ensure that its testing labs are compliant with the most current ISO requirements.

While not all of its test labs have yet completed the transition from the 2005 version to the 2017 version, all GLI test labs are operating under the requirements of ISO/IEC 17025:2017.

GLI has established itself as the most highly accredited gaming testing lab in the world by a wide margin. The GLI Group of Companies maintains 27 accreditations from various accreditation bodies worldwide.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTQB certification. For more information, visit gaminglabs.com.

José Carlos Figueroa Joins GLI

LAS VEGAS, Nevada (September 3, 2019 – José Carlos Figueroa, the former Deputy Gaming Director for the Puerto Rico Tourism Company (PRTC), has joined Gaming Laboratories International (GLI®) as Caribbean Government Relations and Business Development Representative.

“We are extremely pleased to welcome José Carlos Figueroa to GLI,” said Karen Sierra-Hughes, GLI’s Director of Latin America and Caribbean Government Relations and Business Development. “José Carlos’s years of experience as a regulator for the PRTC will be an invaluable resource for our esteemed clients and customers in the Caribbean and throughout Latin America.”

In his new role, Figueroa will maintain relationships with GLI’s regulatory and gaming supplier clients and will grow GLI´s business in the region. This represents an important addition to the group of highly skilled professionals that supports the Latin American and Caribbean region at GLI. His areas of expertise include gaming policy and regulatory development, gaming technology compliance and audit processes, and licensing as well as international government relations.

As the PRTC’s Deputy Gaming Director, Figueroa evaluated, supervised, and coordinated the activities of the Gaming Division Fiscalization Area.

Figueroa also served as licensing supervisor and gaming officer overseeing the operations of the PRTC’s Enterprise and Employee License Unit. Figueroa also analyzed implementation of casino internal controls and standard operating procedures. He also was a project manager for the development of gaming regulations and business intelligence applications of the Gaming Division. Additionally, he was the liaison between the Gaming Division and U.S. and international gaming jurisdictions.

Figueroa majored in Accounting at the University of Puerto Rico, where he earned a bachelor’s degree in Business Administration. He also holds certifications from the University of Nevada, Las Vegas in financial background investigation techniques, slot analysis, and sports betting. Additionally, he is certified by FEMA in Community Emergency Response Teams (CERT).

BULLETPROOF™, a GLI Company Launches Bulletproof Academy

FREDERICTON, NB (August 27, 2019) – BULLETPROOF™, a GLI Company has announced the launch of Bulletproof Academy (www.bulletproofacademy.ca) in conjunction with the global leader in corporate learning, Skillsoft. Bulletproof Academy is a powerful learning management framework that combines world-class courses with leading-edge eLearning technology to provide medium and enterprise organizations with customized eLearning programs that drive business outcomes and help people meet their full potential.

Experienced success coaches work in close partnership with clients’ HR teams to help them create their own unique portfolio of custom-tailored online curricula, beginning with Skillsoft’s 165,000-title library of world-class e-Learning content. Users access this unique custom-curated e-Learning content through a dedicated, user-friendly, and custom-branded online portal where they may also consolidate their own in-house content.

“The solution goes beyond affordable 24/7 on-demand course access,” explains Darryl Esau, Bulletproof’s VP of Learning Services. Many eLearning programs fail because they weren’t set up for success in the first place. Our powerful framework provides monitoring and reporting and on-going support including a dedicated Success Manager to help our clients achieve optimal onboarding, adoption, and deployment results. That’s something a lot of LMS providers don’t do. Creating the best conditions for learning success translates to a superior learning experience and maximum ROI for our clients.”

Organizations have the option to choose between two bundles of eLearning to meet their specific requirements. The Bulletproof Select 300 Bundle includes content titles from IT, Business Skills and Productivity & Collaboration libraries while the Compliance Bundle includes topics from legal and ethics to workplace safety training.

“As a global leader in corporate learning, Skillsoft is trusted by the world’s leading organizations, including 65% of the Fortune 500. We are thrilled to partner with Bulletproof to launch Bulletproof Academy, providing both the most extensive eLearning catalog and the best user experience platform!” said Ms. Gwenn Lazar, Senior Director, Global Partner Programs, Skillsoft.

Global Gaming Women Names GLI’s Christie Eickelman its New President

LAS VEGAS (August 6, 2019) – Global Gaming Women (GGW) has named Christie Eickelman its new President of its Board of Directors. Eickelman is Vice President of Global Marketing at Gaming Laboratories International (GLI®) and will serve as GGW’s Board President for a two-year term.

 

Eickelman takes the place of Phyllis A. Gilland, SVP & General Counsel at Golden Entertainment, who served as GGW’s president for the past two years. She said, “I am very proud of the number of women GGW has been able to reach out to and affect through the GGW educational and event opportunities GGW has  provided, and of how we have grown GGW’s presence and structure. I’ve grateful to have had the opportunity to work with the past and present Board members whose continued support is so important to mission of organization.”

 

Eickelman was one of the founding members on the Global Gaming Women Board. Previously she served as Vice President & co-chair of the Events Committee. She said as President her primary goal will be to ensure the financial future of the organization.

 

“Global Gaming Women has a strong mission statement, and our guiding principles of courage, integrity, and leadership continue to inspire our Board and the women we serve. We are grateful to the many companies and individuals who back GGW, and as we broaden our donor structure, we will ensure we will have the resources necessary to support the development of women at all levels throughout the industry,” Eickelman said.

 

Giving back to her community is a passion for Eickelman. She is a member of the Andson Foundation Board and on the Executive Leadership Committee of the American Heart Association-Go Red for Women Luncheon of Southern Nevada. Recently the Oklahoma Indian Gaming Association honored her contributions to the Indian Gaming Industry with the 2019 OIGA Modern Day Warrior Award.

 

Eickelman has been blazing a trail for women to follow in the gaming industry since 1992, first serving as Marketing Manager for Sodak Gaming Inc. and at Wolf Gaming LLC as Vice President of Marketing and Public Relations. She joined GLI in 1999 as Marketing Manager, shaping GLI’s brand in North America. In 2001, she was promoted to Director of Marketing and Development, overseeing the North American development team in their daily responsibilities. In June 2007, she was promoted to Senior Director of Worldwide Marketing, and in September 2012, she was promoted to Vice President.

 

As GLI’s VP of Global Marketing, she directs and implements all marketing programs for GLI’s worldwide locations and for the GLI Group of companies. Her responsibilities include building the corporate brand and establishing and directing marketing functions in accordance with GLI’s policies, regulations and sound business practices.

 

In 2005, she was selected as a Great Woman in Gaming by Casino Enterprise Management magazine, and in 2008, Global Gaming Business magazine named her one of the 25 People to Watch in Gaming.

Gaming Laboratories International Presents 30 Years of iGaming Leadership at iGB L!ve 2019

GLI’s iGaming experts demonstrate winning strategies for iGaming success; Bulletproof, a GLI Company, debuts cybersecurity and managed IT services for EMEA region


HAARLEM, The Netherlands (11 July 2019) – Gaming Laboratories International (GLI®) will present 30 years of world-class iGaming testing and certification, standards consultancy, and thought leadership at its stand P4 during iGB L!ve at the RAI Exhibition and Convention Centre in Amsterdam, the Netherlands, 16-19 July 2019.


GLI’s experienced team of iGaming and sports wagering experts will demonstrate how gaming stakeholders can leverage the company’s decades of iGaming experience to overcome challenges, seize opportunities, and achieve success.


GLI will also debut its portfolio of world-class cybersecurity and managed IT services from Bulletproof, a GLI Company; now available throughout Europe and Africa.


GLI has a proven 30-year track record of assisting numerous existing and emerging jurisdictions in developing and updating their iGaming technical standards in the rapidly evolving iGaming marketplace. Because GLI is approved in all regulated iGaming markets, clients can generate larger amounts of revenue through global expansion via multiple jurisdictional deployments. GLI also actively seeks accreditation in new iGaming markets as they emerge.


“We are excited to welcome iGB L!ve attendees to our stand P4 and look forward to helping them achieve their goals in the dynamic and challenging interactive gaming arena,” stated James Illingworth, GLI Europe’s vice president of sales – EMEA. "We have recently made a significant investment in our 350-person strong EMEA operations by adding key staff and resources, especially in the areas of iGaming and event wagering, to accommodate both current and future growth. Our focus is on providing the highest levels of delivery and execution as part of our commitment to unsurpassed customer service, quality, and integrity 365/24-7.”


“GLI Digital is the undisputed global iGaming leader and is everywhere iGaming is going,” added Chris Davies, GLI Europe’s vice president of sales – EMEA. “We watch trends in the digital space very closely, and we are continually reinvesting our profits back into training, development, resources, and services so we can truly keep our valued clients and customers ahead of the game.”


To learn more about GLI’s extensive, industry-leading iGaming testing, certification, and professional consultancy services, please visit gaminglabs.com/igaming.

GLI Names Tina M. Kilmer Senior Director of Engineering

LAS VEGAS, NV (July 8, 2019) – Gaming Laboratories International (GLI®) announced that Tina M. Kilmer, PE, has been named Senior Director of Engineering.


Kilmer has more than 20 years of global gaming experience and is a registered Professional Engineer (PE) with a proven record of success in developing a culture of compliance and delivering exceptional results in highly competitive environments. Her areas of expertise include technical compliance, program management, product development, project management, and strategic planning and execution.


Before joining GLI, Kilmer was Vice President of Product Compliance for Scientific Games (formerly Bally Technologies). She was a key member of the executive team responsible for global regulatory management and technical compliance of advanced technology-based gaming devices and systems, table games and utility products, and mobile devices. She also served as Vice President of Project Management.


Previously, Kilmer held senior leadership roles with Aristocrat Technologies (formerly Casino Data Systems) and Harrah’s Entertainment. Before entering the gaming industry, she served in various roles with Argonne National Laboratory and Dow Chemical.


Kilmer earned a B.S. in Electrical Engineering from the University of Illinois at Urbana-Champaign. She is also a member of the Society of Women Engineers and Phi Kappa Phi and Tau Beta Pi national honor societies. Kilmer has also authored a variety of professional and industry articles, as well as received numerous accolades, including the Patty Becker Global Gaming Women “Pay It Forward” Award; the Society of Women Engineers Bee Legacy Award; and the Great Women of Gaming Proven Leader Award. She currently serves on the Global Gaming Women Board of Directors and the Dress for Success Southern Nevada Advisory Council.

GLI Employees Worldwide Mark 30 Years of Leadership Serving Customers, Community

LAKEWOOD, N.J. (July 1, 2019) – Employees at Gaming Laboratories International (GLI®) are marking the company’s 30th anniversary by serving GLI’s customers and giving back to host communities around the world.

Click this link to view a video on GLI’s anniversary: https://youtu.be/nk-q16UHbYE

Since the beginning, GLI has been fulfilling its mission to help regulators, suppliers and operators with “obsession-level” customer service and has tested and certified more than 3 million items in more than 475 jurisdictions.

President/CEO James Maida said, “We're obsessed with customer service and go out of our way for every regulator, every supplier, and every operator. We walk through walls to get them what they need. That is something Paul Magno and I have been passionate about since we founded the company in 1989, and it’s something we are equally passionate about to this day.”

Maida recently received the EY Entrepreneur of The Year® 2019 New Jersey Award.

With a sharp focus on customer service, the company has experienced strong growth. GLI began with two employees, one location, and three customers. Today, the company has 1,250 employees, 24 locations, and hundreds of customers spanning the gaming industry.

GLI also has a 30-year history of giving back. The most recent example was a canned food sculpture competition, where employees created sculptures in several of the company’s labs and lobbies, then delivered food and cash donations to various food banks in GLI host communities. Beneficiaries included:

  • Chubby Chums Children’s Home in Primrose, S. Africa
  • Community Table Arvada Food Bank in Arvada, Colo.
  • Fulfill Food Bank of Monmouth and Ocean Counties, N.J.
  • The Haarlem, Netherlands Foodbank
  • Three Square Food Bank of Las Vegas, Nev.

Separately, GLI gave a $30,000 pledge to Preferred Behavioral Health Group in Lakewood, N.J.

GLI Senior Vice President and co-founder Paul Magno said, “When we started GLI, cassette tapes and the Sony Walkman were the latest technologies. Since then, innovators have leaped forward in the general entertainment industry and the gaming industry. While none of us knows where technology will take us, at GLI, we do know that whatever happens next in the gaming industry’s future is up to our creative-minded customers, and we will be there to help them, just like we have for the last 30 years.”


About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTQB certification. For more information, visit gaminglabs.com.

GLI Qualified to Provide Independent Testing Services for Online Gaming in Belarus

HAARLEM, The Netherlands (27 June 2019) – Gaming Laboratories International (GLI®) is now qualified by The Gambling Business Monitoring Center (GBMC) to provide independent testing services for the online gaming market in Belarus.

The GBMC is a state-owned arm of the Ministry of Finance/Taxes which is responsible for all technical tasks related to the regulation of online gaming in Belarus and is permitted by the government of Belarus to issue final certificates for remote gaming.

“We are grateful to Siarhei Trukhan and to the entire The Gambling Business Monitoring Center staff for their careful consideration and review of GLI’s qualifications,” said Alex Haberl, Regulatory Development Manager, GLI EMEA.

“We are honored by this qualification that extends GLI’s services worldwide, and we look forward to providing The Gambling Business Monitoring Center with GLI’s industry-leading testing and auditing services.” said Martin Britton, Managing Director, GLI EMEA.

GLI recently expanded its lab and staff in its Netherlands location to accommodate the increasing demand for its services in Europe. In addition to online, land-based, and lottery testing, assessment, and certification services, GLI EMEA provides a wide range of professional services to its clients. These include responsible gaming consultation; cybersecurity testing, auditing, and managed IT services provided by Bulletproof™ a GLI Company; testing automation; forensic investigations; and training offered through GLI University®.

Seychelles Financial Services authority Selects GLI for Consultancy, Regulations and Standards Drafting

JOHANNESBURG, South Africa (June 26, 2019) – The Seychelles Financial Services Authority (FSA) has chosen Gaming Laboratories International (GLI®) to perform a wide-ranging advisory project. The goal of the advisory engagement is to assist the FSA by facilitating the most efficient and effective oversight of the three gambling activities in the Seychelles it currently administers.

GLI has been working with the FSA since 2016, previously conducting training and on-site inspection of gaming devices and systems.

“We are very pleased to have earned the ongoing trust of the FSA. As we move forward with this new advisory agreement, our professionals will apply their global expertise to ensure we meet the FSA’s goals of ensuring integrity, transparency, and consumer protections,” said Devon Dalbock, General Manager of GLI Africa.

Over the next 12 months, GLI will provide crucial services to the FSA that will help the agency ensure controlled growth and maintaining of the public trust. Services include:

reviewing existing gaming legislation and related policy documents;
creating a report outlining a proposed regulatory framework;
drafting gaming legislation;
generating a proposed gaming regulatory agency staffing structure;
reviewing existing gaming technical standards and drafting technical standards for each mode of gambling;
providing support during the legislative process.

The agreement is the latest in a long series of successes for GLI throughout Africa. Jurisdictions across the continent continually turn to GLI for testing, certification, training, and services in land-based gaming, digital gaming, sports betting, and lottery.

Gaming Laboratories International's James Maida Wins EY Entrepreneur of the Year 2019 New Jersey Award

LAKEWOOD, NJ (June 21, 2019) – Gaming Laboratories International’s (GLI®) President/CEO James Maida won the EY Entrepreneur of The Year® 2019 New Jersey Award, which was presented during a gala ceremony last night at the Hyatt Regency in New Brunswick, N.J.

Maida was selected as the winner of this year’s Entrepreneur of the Year New Jersey regional award by a panel of independent judges who recognized him for excelling in the areas of innovation, financial performance, and his personal commitment to GLI and the local community. As a regional award winner, Maida is now eligible for consideration for the Entrepreneur of the Year 2019 national competition.

“I am both humbled and honored to receive this most prestigious award,” Maida said. “It was a privilege to be numbered among such an outstanding group of finalists; each of whom displayed exceptional entrepreneurial talent and vision.”

“This honor is especially noteworthy considering that GLI is celebrating its 30 th anniversary as the leading independent testing laboratory for the global gaming industry,” Maida added. “I would also like to acknowledge GLI co-founder Paul Magno who played such a pivotal role in our success; as well as our 1,250+ dedicated employees around the world who embrace our commitment to integrity, quality, and customer service 24/7 – 365.”

Gaming Laboratories International (GLI®) is First Lab to Receive American Association for Laboratory Accreditation (A2LA) Approval for 2017 Version of ISO/IEC 17025 Accreditation

Zero Deficiencies Found;

Approval Applies to GLI Labs in New Jersey, Colorado, Nevada, British Colombia, and Macau

LAKEWOOD, N.J. (June 20, 2019) – Gaming Laboratories International’s (GLI®) laboratories in Lakewood, New Jersey, Wheat Ridge, Colorado, Las Vegas, Nevada, Vancouver, British Columbia, and Macau, China have received approval from American Association for Laboratory Accreditation (A2LA) to transition GLI’s Scopes of Accreditation to the 2017 version of the ISO/IEC 17025 standard, which is the latest version available:  GLI is the first independent gaming lab to achieve this accreditation.

The approval was given after A2LA performed an assessment of GLI management systems and found zero deficiencies. Last year, these same GLI labs once again earned biennial accreditation for ISO/IEC 17025 technical standards.

“Compliance is at the heart of our customers’ businesses, so it is essential to our regulatory, supplier, and operator clients that GLI also maintain the highest levels of accreditation compliance. We are very pleased to have received this latest approval from A2LA,” said Chris Gallo, GLI Vice President of Technical Compliance and Quality Assurance.

“We work diligently daily throughout each and every one of our labs to maintain a very mature and effective management system, which is in place to assure consistently high quality and comparable results across all offices,” Gallo added.

GLI laboratories have been accredited by the A2LA for 13 years. With 17 accredited labs globally, GLI has established itself as the most highly accredited gaming testing lab in the world by a wide margin. The GLI Group of Companies maintains 27 accreditations from various accreditation bodies worldwide.

The rigorous accreditation process takes several weeks to complete and involves written responses and onsite inspections. GLI invests nearly $120,000 in fees and expenses annually to uphold global accreditation, exclusive of labor costs for the dedicated team that manages GLI’s quality system globally, or the nearly 1,000 hours required in support of the accreditation process annually.

About A2LA

A2LA is the only independent, 501(c)3, non-profit, internationally recognized accreditation body in the United States that offers a full range of comprehensive laboratory and laboratory-related accreditation services. Established in 1978 as a non-profit, public service membership society, A2LA is dedicated to the formal recognition of competent testing and calibration laboratories, inspection bodies, proficiency testing providers, and reference material producers. For more information, please visit a2la.org/.

 

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTQB certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) Expands Its Vancouver Laboratory to Better Serve Growing Canadian and Global Gaming Markets

VANCOUVER, Canada (June 19, 2019) – For over two decades, Gaming Laboratories International’s (GLI®) Canadian test lab facility has provided consultancy and certification testing for the land-based, online, charitable, pari-mutuel, and lottery gaming sectors across the country. Now, due to increased demand for its services, GLI has expanded its Vancouver laboratory to better serve the needs of the growing Canadian gaming industry; moreover, to supplement GLI’s growing list of client engagements globally. 

“We are extremely proud to be a part of the fabric of Canada’s dynamic gaming industry and are excited to further invest in Canada’s bright gaming future,” said Salim L. Adatia, GLI’s Vice President of iGaming & Canadian Services. “We recently announced our joining the Canadian Gaming Association, and now by expanding our Vancouver laboratory, we are increasing our bandwidth to handle the growing volume of requests from suppliers in Canada and beyond, lotteries, and regulators through the hiring of more testing personnel. This increased capacity ensures that our valued customers and the lotteries and regulators we serve will continue to receive the world-class testing, certification, and professional services they’ve come to expect from GLI.”

Now spanning a total of 8,536 square feet, GLI’s newly expanded Vancouver lab provides a more spacious, modern, and efficient work environment designed to accommodate numerous additional gaming machines and testing hardware/software devices to meet increasing demand. The expanded lab can accommodate up to 35 employees. Technical, administrative, customer service, and support staff will be stationed there. Thanks to this additional capacity, GLI is seeking to hire 13 test engineers by the end of the year.

The new GLI Vancouver laboratory is now located at:

6400 Roberts Street, Suite 160

Burnaby, British Columbia

V5G 4C9 Canada

+1-778-331-0794

Association of Gaming Equipment Manufacturers (AGEM) and Gaming Laboratories International (GLI®) Create "Lasting Impact Philanthropic Initiative"

LAS VEGASJune 18, 2019 /PRNewswire/ -- The Association of Gaming Equipment Manufacturers (AGEM) and Gaming Laboratories International (GLI®) announced today the creation of their new "Lasting Impact Philanthropic Initiative," a multi-year effort aimed at identifying worthy causes that will utilize direct contributions to flourish over the long term and provide a variety of assistance to multiple beneficiaries.

The first gift from the newly formed Initiative is a $500,000 contribution to the Howard R. Hughes College of Engineering building fund at the University of Nevada, Las Vegas (UNLV), which is developing a 51,000-square foot, three-floor building on campus to accommodate the approximately 260 B.S., 50 M.S. and 20 Ph.D. engineering graduates each year and projected future growth. The Initiative's $500,000 gift is a direct investment in the importance of education in Nevada, the city of Las Vegas, university students and faculty and the future pipeline of skilled engineers for gaming and many other industries.

"AGEM is proud to be working with GLI on this unique giving program that will benefit many different audiences and will be true to the idea of making a 'lasting impact' through a strong ripple effect inside the gaming industry and beyond," AGEM Executive Director Marcus Prater said. "We value GLI's commitment in joining us to make a positive difference in everything we do, and we look forward to seeing the UNLV College of Engineering break ground on its new building."

"Since opening our doors 30 years ago, GLI has been dedicated to giving back to the communities where we do business around the world. We are committed to creating big ideas making a big difference in the global gaming industry and partnering with AGEM to create the Lasting Impact Philanthropic Initiative is the latest illustration of that commitment," said GLI President/CEO James Maida. "Given the highly technical nature of today's gaming industry, a vibrant and thriving engineering community is crucial to our mutual success, and that is why it was important that this first gift went to UNLV's College of Engineering, to further solidify a pipeline of talent that will help to ensure the industry's future success."

"The College of Engineering is committed to building the infrastructure needed to educate the engineers of tomorrow, and creating research space that will enable the forward-thinking progress of corporate partners such as AGEM and GLI," said Rama Venkat, Dean of the Howard R. Hughes College of Engineering. "This generous gift from the Lasting Impact Philanthropic Initiative will help make that possible. The new Advanced Engineering Studies Building will facilitate critical research, foster innovation, and pave the way for the vision we all share for Nevada's future of a robust tech-based economy."

The www.AGEMGLIimpact.org website will be an ongoing source of information about this collective effort.

GLI's Adiata to Speak at 2019 Canadian Gaming Summit

Salim L. Adatia to Moderate Technology Panel
at the Canadian Gaming Summit, June 20, 2019, at 11:15 a.m. – 12:05 p.m.


Salim L. Adatia, GLI’s Vice President of iGaming & Canadian Services, will moderate a panel on the topic: “Exploring Emerging Technologies” during the upcoming 23rd Annual Canadian Gaming Summit taking place at the Edmonton Convention Centre, June 18 – 20, 2019. Adatia will be joined by Stasi Baran, Ph.D., COO of nQube. They will discuss how such emerging technologies as blockchain, artificial intelligence (AI), and cryptocurrencies will impact Canada’s gaming industry; examining the pros, cons, and risks that will have to be managed to adopt them.

GLI Joins Canadian Gaming Association

VANCOUVER, BC (June 17, 2019) – Gaming Laboratories International (GLI®) is proud to have joined the Canadian Gaming Association (CGA), a not-for-profit organization that works to advance the evolution of Canada’s gaming industry.


“We are delighted to welcome Gaming Laboratories International to the Canadian Gaming Association,” said Paul Burns, President and CEO, CGA. “GLI joins a growing list of members who represent an inclusive and diverse list of operators, manufacturers, suppliers, and other industry associations who are committed to advocating for the benefits associated with the Canadian gaming industry. They will bring great value to our association, thanks to GLI’s deep history in Canada and its world-class services.”


“We are honored to become an associate member of the Canadian Gaming Association,” said Salim L. Adatia, GLI’s Vice President of iGaming and Canadian Services. “This marks another important milestone in our continuing commitment to the growing Canadian gaming landscape. We’ve been working closely with our Canadian colleagues for many years and we look forward to further enriching our successful relationships with Canadian gaming, lottery, and First Nations regulators, operators, and suppliers through our membership in the CGA.”


The CGA is the primary source of information on gaming in Canada and co-owns the Canadian Gaming Summit, which GLI is sponsoring and speaking at again this year, and Canadian Gaming Business magazine. CGA members enjoy a variety of exclusive benefits, including leveraging the organization’s established relationships with key lottery and gaming senior management, regulators, and government officials; advocacy on key issues and legislation affecting the Canadian gaming and lottery industries; and access to proprietary research on a variety of topics, including public attitudes and opinions, responsible gambling, and economic development.


After 30 years in business, GLI has never lost sight of why we opened our doors in the first place, both in Canada and around the globe: To be the trusted, proven advisor, offering an unparalleled range of services designed to enrich the Canadian gaming environment. Now, GLI’s membership in the CGA further underscores the lab’s strong support for Canada’s growing gaming and lottery industries. For over two decades, GLI has operated a full-service test lab in Burnaby, British Columbia that has provided testing for the land-based, online, charitable, pari-mutuel, and lottery gaming sectors across the country and its global lottery group is based in Moncton, New Brunswick. Additionally, GLI’s cybersecurity and professional services arm: Bulletproof Solutions, Inc. – A GLI Company, is headquartered in Fredericton, New Brunswick. And in 2016, GLI became the first independent test lab to join the Gaming Security Professionals of Canada (GSPC) association.

GLI University's Mid-Year Regional Gaming Regulators' Seminar to Co-Locate with NCLGS Summer Meeting

MINNEAPOLIS, May 22, 2019 /PRNewswire/ -- The GLI University Mid-Year Regional Gaming Regulators' Seminar will co-locate with the Summer Meeting of the National Council of Legislators from Gaming States, providing regulators with an outstanding opportunity to learn and network when these premier forums take place July 11-14 at the Radisson Blu Downtown in Minneapolis.

Regulators participating in the July 11 GLI Mid-Year Seminar are invited to join dozens of state legislators and hundreds of industry professionals at the July 12-14 NCLGS Summer Meeting. Regulators receive a discounted rate of $375 to attend the NCLGS Summer Meeting.

Registration information for both events is available at http://www.nclgs.org/meetings.html

"As the number of states considering and adopting sports betting laws continue to increase at a pace much faster than anticipated, the GLI Regulators Seminar and NCLGS offer the ideal forum for the discussion of policy choices facing legislators and regulators," said Kevin Mullally, GLI Vice President of Government Relations & General Counsel. "GLI's partnership with NCLGS has resulted in record attendance at both gatherings by attracting the leading policy makers and regulators in the country. It is truly a unique opportunity to meet with those shaping gaming policy and the regulatory environment in the U.S."

The three-day NCLGS Summer Meeting agenda includes:

Six legislative committee sessions: Casinos, Emerging Forms of Gaming, Indian Gaming, Lotteries, Responsible Gaming, and State-Federal Relations
Keynote Luncheon Address: "The Next Five Years of Gaming," by Timothy Wilmott, CEO, Penn National Gaming, and Chairman, American Gaming Association
Two IMGL Masterclass panels conducted by the International Masters of Gaming Law focusing on state lottery technology and the multiple crossover regulatory and legal issues
Special general session panel examining gaming's evolution toward entertainment
Thursday evening cocktail reception
Friday evening welcome reception
Saturday afternoon tour of Sportradar offices
Attendees can book rooms at the host hotel at special rates by visiting http://www.nclgs.org/meetings.html.

NCLGS is the only organization of state lawmakers that meets on a regular basis to discuss issues relating to gaming. Members of NCLGS serve as chairpersons or members of state legislative committees responsible for the regulation of gaming in their state legislative houses. NCLGS does not promote or oppose gaming but is primarily concerned with the regulation and economic and social impacts of the industry. The NCLGS Foundation is the educational and research arm of NCLGS. The 501(c)(3) non-profit is a source of non-partisan data on issues of gaming legislation and regulation.

For sponsorship information, contact events@nclgs.org. Legislators. States seeking NCLGS membership information should contact Wayne Marlin at wayne.marlin@nclgs.org.

Spectrum Gaming Group, which has performed advisory and consulting work for gaming operators, regulators and legislatures in 39 US states and territories and in 47 countries on six continents, serves as Executive Director of NCLGS.

SOURCE National Council of Legislators from Gaming States

GLI announces James Maida as EY Entrepreneur of The Year 2019 New Jersey Award finalist

Maida joins ranks of unstoppable entrepreneurs in New Jersey

LAKEWOOD, NJ (May 21, 2019) – Gaming Laboratories International (GLI) today announced that CEO and President James Maida is a finalist for the EY Entrepreneur of The Year® 2019 New Jersey Award. Widely considered one of the most prestigious business awards programs in the U.S., the program recognizes entrepreneurs and leaders of high-growth companies who are excelling in areas such as innovation, financial performance, and personal commitment to their businesses and communities, while also transforming our world. James Maida was selected as a finalist by a panel of independent judges. Award winners will be announced at a special gala event on June 20, 2019, at the Hyatt Regency New Brunswick.

“I am honored to be selected among the entrepreneurs who are finalists this year, as we celebrate our 30th year in business,” says Maida. “In 1989, I co-founded GLI with Paul Magno to provide independent testing services to the regulated gaming industry with a core focus on quality, integrity, and customer-focused relationships. I’m proud to say that we became the go-to lab for testing and certification with 24 offices around the globe, and we are expanding into related and non-gaming industries.”

The program has expanded to recognize business leaders in more than 145 cities and more than 60 countries throughout the world.

Regional award winners are eligible for consideration for the Entrepreneur of The Year National competition.

About Entrepreneur of The Year®

Entrepreneur of The Year®, founded by EY, is the world’s most prestigious business awards program for entrepreneurs. The program makes a difference through the way it encourages entrepreneurial activity among those with potential and recognizes the contribution of people who inspire others with their vision, leadership and achievement. As the first and only truly global awards program of its kind, Entrepreneur Of The Year celebrates those who are building and leading successful, growing and dynamic businesses, recognizing them through regional, national, and global awards programs in more than 145 cities and more than 60 countries.

Gaming Laboratories International (GLI®) Announces Key Promotions and Appointments at its Sydney Laboratory

Daniel Pennisi Promoted to Technical Manager; Tony Blayney Named Service Delivery Representative;

Daniel McDougall Named Technical Specialist

SYDNEY, Australia (May 16, 2019) – Gaming Laboratories International (GLI®) has announced three key staff appointments at GLI Australia’s® Sydney laboratory.

Daniel Pennisi has been promoted to Technical Manager, Tony Blayney has been named Service Delivery Representative, and Daniel McDougall has been named Technical Specialist. The promotions underscore GLI’s commitment to its customers as well as highlight GLI’s core principle of creating a culture of developing its team members at all levels.

“Our people are what truly sets GLI apart as the global testing and certification leader,” said GLI Australia COO Erdal Eskin. “Daniel M., Tony, and Daniel P. exemplify our philosophy of hiring the best and brightest in their field; thereby providing our valued customers, both in our Sydney lab and throughout the Asia- Pacific region, with the superior quality and customer service they expect from GLI.”

In his new role, Pennisi provides overall management and leadership of the Sydney lab’s technical team; including supervising staff and developing operational processes and procedures to enhance overall efficiency.

Blayney’s new responsibilities include building and maintaining business relationships with assigned clients; ensuring that they receive the utmost in professional, courteous, and timely support and service. This includes all sales activities from lead generation through contract signing, and post-service follow-up to achieve customer-satisfaction and revenue-generation goals and objectives.

As Technical Specialist, McDougall will be utilizing his 20+ years of experience in the gaming industry to provide expert-level analysis of gaming systems and machines. From 1997 through 2013, McDougall held
various key roles at GLI Australia, including Group Engineering Manager, Operations Manager and Technical Manager. His responsibilities included all testing completed within the Australian region and
supervising a staff of more than 30 full-time engineers.

For information about career opportunities at GLI, visit the careers page of gaminglabs.com.

GLI to Showcase 30 Years of iGaming and Sports Wagering Experience at ICE North America

Kevin Mullally, VP of Govt. Affairs and General Counsel, to Speak on “Regulatory Harmonization”


LAS VEGAS, NV (May 7, 2019) – Coinciding with its 30th anniversary, Gaming Laboratories International (GLI®) will spotlight three decades of customer service in global interactive gaming at the first-ever ICE North America.


GLI Digital’s team of experts will be on hand at booth #J20 to provide attendees with valuable insights as to how GLI’s world-class iGaming, sports wagering, cybersecurity testing and certification, auditing, and professional consultancy services will help them create a game plan for success, both in the U.S. and globally.


In the conference area, GLI Vice President of Government Affairs and General Counsel Kevin Mullally will join Interim Chairperson of the Massachusetts Gaming Commission Gayle Cameron, for the session “Minimum Standards and Regulatory Harmonization – Pipe Dream or an Achievable Reality?” They will explore how best practices can be shared between regulators and legislators to avoid excessive regulatory fragmentation, along with finding common ground between regulatory and legislative forces to tackle responsible gaming, sports integrity, and enforcement issues.


Since the repeal of PASPA, GLI has responded to numerous inquiries from regulators, tribes, suppliers, and operators regarding jurisdictional requirements as they look to participate in regulated event wagering. GLI’s strong experience in online testing and sports betting, as well the company’s in-depth knowledge of each jurisdiction’s varying stipulations, has been heavily valued.


“We’ve been testing and certifying iGaming, sports, and events wagering for 30 years; however, until now, that testing was always outside the U.S.,” said GLI Vice President of iGaming & Canadian Services Salim L. Adatia. “Now we are helping our clients in emerging markets within the U.S. and Latin America too, bringing decades of experience to work for them. By fostering strong collaborations with regulators, tribes, suppliers, and operators, GLI ensures our clients enter jurisdictions fully prepared. We help them at every step of the process – from first understating the requirements so there are no surprises or delays to market, and then helping them succeed in their testing and consultancy needs.”


GLI Digital is everywhere iGaming is going and is approved in all regulated iGaming markets around the world. GLI Digital actively supports testing, consultation, and technical standards for all areas of gaming and sports wagering offered via the internet, mobile, wireless in-venue, and interactive TV. This includes the recently released GLI-33 Event Wagering Systems, the world’s first event-wagering technical standard developed to help regulate and/or implement legal wagering on sports and other events. Download a free copy of GLI-33 here: https://gaminglabs.com/gli-standards.


To learn more about GLI Digital’s world-class testing and consultancy, visit gaminglabs.com/iGaming.


About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) to Highlight 30 Years of Land-based Asian Experience at G2E Asia 2019

MACAO, China (May 7, 2019) – Coinciding with its 30th anniversary, Gaming Laboratories International (GLI®) will highlight three decades of leadership providing the expanding Asia-Pacific (APAC) gaming market with the world’s foremost land-based testing, certification, and professional services in booth #904 at G2E Asia 2019, May 21 – 23 at the Venetian Macao.


“GLI began 30 years ago by testing and certifying land-based devices and systems for the lottery and gaming industries. We are excited to share these three decades of unmatched expertise in land-based testing, certification, professional consultancy, and thought-leadership with attendees at this year’s G2E Asia,” said Ian Hughes, GLI’s Chief Executive Officer, APAC. “We invite attendees to stop by our booth, meet our highly experienced team of Asian gaming experts, and discover how GLI’s superior, locally focused capabilities and global land-based solutions can help ensure success.”


GLI’s team of locally focused Asian experts will be available to help attendees achieve success by providing valuable insights about emerging trends, technologies, challenges, and opportunities in the rapidly evolving APAC land-based gaming market.


GLI will also show how both mature and emerging Asian land-based gaming markets can benefit from its expanding portfolio of locally focused global land-based testing, certification, and professional products and services, including:

Gaming Equipment & Systems Testing
Random Number Generator (RNG) Testing
Field Inspections
Instant Lottery Ticket Testing
Regulatory and Jurisdictional Consultation
Test Automation
Systems Verification
Network Risk Assessments
Quality Assurance Testing
Forensics
GLI University® Training and Education


Attendees will learn about the many benefits of GLI’s exclusive Gaming Labs Certified® mark. GLI is the only private, independent lab whose certifications are accepted worldwide. Products that bear the highly-coveted Gaming Labs Certified designation proudly stand out as having passed the most thorough and rigorous testing in the industry. The Gaming Labs Certified mark is the ultimate symbol of quality accepted by gaming jurisdictions throughout the world.


As cybercriminals throughout Asia and the world become bolder and more sophisticated, the Asian gaming industry is seeking the best ways to thwart the next cyber attack. Bulletproof, A GLI® Company will present an arsenal of advanced and affordable IT and cybersecurity solutions to help the industry respond to this ever-increasing threat. These include:

24/7 Security Operations Center and Security as a Service
Cybersecurity Consulting
Outsourcing and Managed Services
Professional Security, Networking, Advanced Communications, Microsoft SharePoint and IT Infrastructure Services
Vulnerability and Penetration Testing
Software QA Testing
Instructor-Led Training and Custom e-Learning Services
Management (LMS) Administration Support
Strategic Product Procurement


About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. For more information, visit gaminglabs.com.

GLI Successfully Oversees the World’s First Private Manager Transition Project

LAKEWOOD, N.J. (April 22, 2019) – Gaming Laboratories International (GLI®) has successfully overseen the world’s first Private Manager Agreement Transition Project, working on behalf of the Illinois Lottery.

Acting Director of the Illinois Lottery Harold Mays said, “GLI ensured all parties stayed informed and coordinated throughout the two-and-a half-year-long project. We could not have successfully completed this complex transition without GLI.”

General Manager of Camelot Illinois Colin Hadden added, “GLI’s governance oversight and project management expertise were invaluable to this transition.”

The first project of its kind, the complex disentanglement of Lottery business operations included transitioning all Private Manager lottery operations and processes from one vendor to a new vendor. In addition, the transition included all underlying technology, as GLI oversaw the transition of both lottery business operational processes, as well as core-system migration to deliver a new retail network, new data centers, new iLottery platform, and integration with the lottery’s scratch-ticket management system.

GLI experts also implemented governance processes to ensure quality delivery by vendors in the areas of project management, business and technical requirements, development and quality assurance testing, and data center and network design and implementation, along with retailer rollout and security.

After winning a competitive bid, GLI operated a Project Management Office (PMO) for two-and-a-half years for the oversight and management of the Private Manager Disentanglement Agreement Project transitioning the Illinois State Lottery from one Private Manager to another. GLI played a critical role as the PMO, implementing the necessary governance and project-management infrastructure to ensure the success of this transition, which concluded in February 2019.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

The GLI Group (GLI®) Acquires SeNet International Corporation, Bringing Expanded Information Technology Security Capabilities to U.S. Clients

LAKEWOOD, N.J.April 16, 2019 /PRNewswire/ -- The GLI Group (GLI®) has acquired SeNet International Corporation ("SeNet"), bringing expanded cybersecurity and other IT capabilities to clients of the GLI Group, Bulletproof a GLI Company, and SeNet. The companies serve a wide range of clients in the casino gaming space and across the business spectrum.

Founded in 1998, SeNet is an information security services company serving government and commercial clients, including the gaming industry, throughout the United States.

As part of the acquisition, the GLI Group will operate SeNet in conjunction with Bulletproof Solutions, ULC ("Bulletproof"), an information security company headquartered in Fredericton, Canada and wholly owned by the GLI Group. SeNet will operate as the U.S. information-security platform for Bulletproof, which will benefit existing SeNet clients by offering the broader information security services of Bulletproof, and Bulletproof's current U.S. client base by delivering services through local information security professionals.

As the U.S. platform for Bulletproof, SeNet will leverage the combined capabilities of both companies to deliver enhanced information security services to clients. The investment further demonstrates the GLI Group's commitment to providing world-class information security services to clients.

The GLI Group announced that, as part of the acquisition, all SeNet employees will continue to operate as a part of SeNet. That includes SeNet co-founder and CEO Ilan Katz and Chief Technology Officer (CTO) Gus Fritschie in leadership roles, and SeNet co-founder and President Toly Kozushin as a senior consultant.

The GLI Group's James Maida, president and CEO of Gaming Laboratories International (GLI), said, "We are very pleased to continue our relationship with the entire SeNet team and look forward to them assisting us in providing world-class security services both inside and outside the gaming industries in the United States and elsewhere around the world."

"SeNet was founded with a core objective to provide best-in-class information security services and continues to demonstrate consistent growth. What influenced me the most about the GLI Group is their unwavering focus on clients and strong track record of both growing and integrating new companies," stated Toly Kozushin.

SeNet's Ilan Katz added, "We are very excited to add to the GLI Group's information security capabilities and help them grow in the U.S. While this acquisition closes a very successful chapter for the founders, it also introduces significantly greater growth prospects for our employees and clients."

"Since joining SeNet approximately 15 years ago, I have personally observed the world-class capabilities of the GLI Group, and I am looking forward to joining the GLI Group team. Together with Bulletproof, we will have the combined capabilities to solve all security challenges for our clients," remarked SeNet's Gus Fritschie.

Tribal Regulators, Commissioners, and Operators Benefit from GLI's 30 Years of Expertise at NIGA 2019

LAS VEGAS, NV (March 25, 2019) – Gaming Laboratories International (GLI®) has been a trusted supporter of Tribal Gaming Regulatory Authorities in jurisdictions across the United States for 30 years. Now at NIGA 2019, GLI will showcase how Class II and Class III regulators, commissioners, and operators benefit from GLI’s expertise and services.

The company will be in booth #1722 at the show, discussing the many ways GLI helps tribes protect their investments, ensure compliance, and prepare for the future. GLI experts will discuss the company’s multiple services for tribal operators, including gaming floor audits and field inspections; accounting system audits and inspections, bingo system audits and inspections; and kiosk testing and inspections.

“We are humbled with the trust tribal operators place in GLI, and we work hard every day to show our dedication to this industry. We are fortunate that today regulators and operators rely on GLI for Class II and Class III testing and related services more than any other lab,” said GLI Director of Client Services Michael Capen.

Beyond its lab and field services, GLI has been supportive of Tribal charitable efforts. For example, GLI has been a NIGA Associate member for more than 20 years, and the company is also a long-time supporter of the Spirit of Sovereignty scholarship program.

Also exhibiting in GLI’s booth are compliance solutions from Kobetron. One solution is IRIS Online, which puts the power of modern technology in the palm of your hand. IRIS Online provides real time software status alerts, real time floor analysis, and machine floor data, and letter and signature access.

The technologically advanced IRIS Enterprise system saves regulators time and money in the compliance process. IRIS Enterprise was specifically designed to manage slot floor business processes by marrying slot department and gaming commission functions in one system, giving users one easy window to manage, track and audit the gaming operation.

Off the show floor, GLI’s Vice President of Government Relations & General Counsel Kevin Mullally will participate on the panel, “Responsible Gaming Initiatives: Keep Our Gaming Healthy.” The panel takes place April 2 at 11:00 a.m.

Visit GLI in booth #1722 at NIGA and discover how GLI’s 30 years of expertise can benefit your operation.

Gaming Laboratories International (GLI®) Expands EMEA Capabilities and Customer Service by Adding Key Staff and Resources

HAARLEM, The Netherlands (18 March 2019) – Responding to customer demand, Gaming Laboratories International (GLI®) has continued growth and expansion throughout the European, Mediterranean, and African (EMEA) region.

GLI is making a significant investment in its 350-strong EMEA operations by adding key staff and resources across all departments. These organizational improvements will help to effectively manage this continued growth, as well as enhance the company’s delivery of exceptional customer service, support, and world-class capabilities throughout the region.

“I am very pleased and proud of the staff and with the direction we are taking, in EMEA and globally,” said Martin Britton, Managing Director of GLI EMEA. “We are adding key staff across all departments, and we have many more appointments in process. It’s key we continue our direction in focusing on the customer. Our motivation is scale and delivery which is what clients are looking for. We hold ourselves to the highest quality levels as part of our delivery and execution. In addition, we are adding more space in multiple locations to create the scale needed for current and future growth.”

GLI’s sales teams across EMEA are now led by James Illingworth, Vice President of Sales, EMEA and Chris Davies, Vice President of Sales, EMEA, ensuring the EMEA sales teams provide the highest level of service to the company’s clients. The sales appointments add skills related to compliance and a varied range of language skills, which is always received positively by clients. EMEA staff can communicate with clients in more than 34 different languages.

Other key appointments to GLI’s growing EMEA sales and management team include Account Manager Jakub Stefka and Business Development Manager Giusy Campo.

Additionally, GLI has expanded its already large internal team of cybersecurity experts by adding front-line staff and more internal resources. This deep and experienced team of cybersecurity experts has been growing both in the UK and Europe.

GLI now has a global cybersecurity team of professionals along with external partners focused on providing the highest level of guidance and execution of services to ensure a safe and protected client environment. Marco Capozzi, Director of Cybersecurity Services, now heads up this expanded EMEA cybersecurity team. He is joined by Jayde Phoenix, GLI EMEA Cybersecurity Business Development Manager.

With its acquisition of NMi, now known as GLI UK, GLI has built upon best-of-breed processes between the two companies. Dr. Rich Edwards now heads up our technical teams across EMEA providing a wealth of knowledge and understanding. Andrew Rosewarne continues to manage the GLI UK operation but has a wider EMEA management role. Having two key directors onboard allows for an even greater focus on providing the superior customer service that clients have come to expect.

“Our strategic plans have come about by customers seeing GLI’s capabilities and what we can provide in assisting them, from the early stages of compliance through to completion. We provide great expertise helping customers along the path, ensuring rapid delivery along with great quality,” Britton said.

About Gaming Laboratories International
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) Gives Back to Local Community with Donation to Preferred Behavioral Health Group of Lakewood, N.J.

LAKEWOOD, N.J. (March 15, 2019) – Gaming Laboratories International (GLI®) has contributed $30,000 to help fund the transformation of the Preferred Behavioral Health Group (PBHG) facility, located next to GLI’s world headquarters campus in Lakewood, N.J.

“Giving back is built into GLI’s culture, and we strive to impact and support the health, welfare and educational needs of the local communities where we live and work. We are proud to support PBHG in its mission to meet the needs of local families in Monmouth and Ocean Counties, on behalf of all of our employees,” declared James Maida, President and CEO of GLI.

“We are extremely grateful to GLI for their generous contribution towards the renovation and expansion of our facility that will augment the advancement and quality of our services,” said Mary Pat Angelini, CEO of Preferred Behavioral Health Group. “Their support enables us to continue to provide services to over 30,000 children, teens, adults, and seniors through more than 70 comprehensive programs. It’s with GLI’s generous donation that we can continue this important work.”

Preferred Behavioral Health Group is a non-profit organization that has served the community for over 40 years. PBHG provides mental health and substance abuse education, prevention, support, and treatment. Its mission is to deliver quality and compassionate behavioral health services to individual and families all the time. For more information, visit www.preferredbehavioral.org.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

Hundreds Slated to Attend Gaming Laboratories International’s (GLI®) 19th Annual Regulators Roundtable

Annual Conference Staged March 6 & 7 at Luxor Las Vegas;
VP/Director of Panasonic Hollywood Labs Ron Martin to Deliver Keynote Address

LAS VEGAS (February 27, 2019) – For two eventful days in March, hundreds of attendees and dozens of global gaming industry’s foremost thought-leaders will converge on Las Vegas for meaningful discussions, enlightening presentations, and intense education at Gaming Laboratories International’s (GLI®) 2019 North American Regulators Roundtable.

The annual affair is a hallmark of excellence on the industry’s calendar, and this year’s event is staged March 6-7, 2019 at Luxor Las Vegas. Registration is available now at gaminglabs.com/roundtable2019.

Vice President and Director of Panasonic Hollywood Labs (PHL) Ron Martin will deliver a keynote address on the topic, “The Idea of an Idea, Technology, and Experience Design.” Martin is considered a leading global authority on imaging systems and solutions. He brings 40 years of experience in imaging technologies that include broadcasting, production, post-production, and visual effects.

Panel discussion topics will address the most relevant issues in today’s gaming landscape and include omni-channel convergence, operational impacts, sports betting, and the top 10 technologies that now affect or will soon affect gaming.

Separate from the panel discussions, breakout workshops present attendees with intimate settings to gain first-hand knowledge on crucial topics including cybersecurity frameworks, eSports, forensic investigations, mobile in Class II gaming, modernization projects, and sports betting/event wagering.

Additionally, an Innovation Room will provide attendees with close-up looks and hands-on experiences with new and emerging technologies, systems, and games from a range of suppliers and from future industry innovators from UNLV.

The Roundtable is presented by GLI University® and is known worldwide as the largest educational and networking event of its kind for gaming and lottery industry regulators. It draws hundreds of attendees from across the industry spectrum and from all corners of North America and the world and provides discussion on provocative, industry-driven topics.

Space is limited, and attendees are encouraged to reserve the space today. More information and registration are available at gaminglabs.com/roundtable2019.

About Gaming Laboratories International
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery, and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) Names Chris Kwon iGaming Client Services Representative

LAS VEGAS, NV (February 11, 2019) – Gaming Laboratories International (GLI®) has named Chris Kwon as iGaming Client Services Representative. In his role, Kwon is responsible for helping GLI’s valued clients obtain maximum benefit from its world-class iGaming and sports wagering testing, certification, and professional consultancy services. He will also support various clients’ professional services and security auditing needs. Kwon is based out of GLI’s Las Vegas laboratory.

“We are pleased to welcome Chris Kwon to our experienced global iGaming and sports wagering team,” said Salim Adatia, GLI’s Vice President of iGaming and Canadian Services. “Chris brings a solid background in iGaming, sports wagering, customer retention, and affiliate development. His understanding of the domestic and international land-based and online sports wagering markets and his proven track record of outstanding customer service will help us better serve our rapidly growing list of iGaming and event wagering clients across the country and around the world.”

Prior to joining GLI, Kwon was the Sales Manager/Customer Retention and Affiliate Director for SportsOptions, LLC, a sports wagering data feed supplier in Las Vegas. During his eight-year tenure with SportsOptions, Kwon exceeded multi-platform sales targets, cultivating new sales accounts and managing an affiliate program with more than 700 revenue-streaming accounts.

While at SportsOptions, Kwon developed detailed sales strategies and created promotional platforms focused on customer retention and development. He was also responsible for creating new domestic and international sports wagering clients, as well as maintaining a high level of customer service with Las Vegas sportsbooks and casinos. Additionally, Kwon managed promotional projects, customer outreach, and affiliate programs with sports information websites and sportsbooks.

Kwon graduated from the University of Nevada, Las Vegas in 2007 with a Bachelor of Arts degree in Journalism and Media Studies – Communications.

Gaming Laboratories International (GLI®) to Provide Quality Assurance and Consulting Services to Lotto Hamburg in Connection with New Lottery System

HAARLEM, The Netherlands (5 February 2019) – Gaming Laboratories International (GLI®) has been awarded a contract to provide Lotto Hamburg with ongoing Quality Assurance (QA) and testing services for the various stages of the lottery’s strategic lottery central system renewal project.

Lotto Hamburg’s industry-first strategic system renewal development project will lead to considerably faster time-to-market; significantly lowering test efforts and, at the same time, reducing maintenance costs. This is mainly due to a completely modular software design and architecture that will enable the lottery to configure all types and combinations of lottery games in real time and for all sales channels with just a “click of the mouse.” The new system also allows multi-tenancy operation in support of multiple lottery operators utilizing the same core system. This novel approach represents a paradigm shift in lottery system architecture.

In the current phase of the project, GLI is supporting Lotto Hamburg in the development of business requirements together with the selected lottery systems vendor. This will lead to the creation of top-quality testing protocols, which GLI will then use to test the system being implemented against. This approach will ensure the utmost quality in the software delivery lifecycle of the vendor and a smooth development process, thus meeting project timelines, budget requirements, and the overall time-to-market objectives of the project.

“GLI brought its lottery systems renewal experience to this project, which helped us in looking past the shiny veneer of the solutions we were offered in the initial evaluation phase,” said Rainer Ballhausen, Lotto Hamburg’s head of IT. “We are also happy to have GLI support our QA team in the implementation phase, which adds significant value to our quality process and allows us to internally focus on the implementation of the new system and our processes, while GLI expertly leads the QA process with the vendor.”

“Lotto Hamburg is no doubt in the vanguard among European lotteries with this multi-tenancy capable system renewal,” said Thomas Bierbach, GLI’s Director of Lottery Services. “We are proud to support Lotto Hamburg in this industry-leading effort by offering them our decades of unparalleled expertise in lottery systems modernization and quality assurance services, delivered through our Bulletproof-branded QA labs and resources; whose experience in lottery systems renewal and QA testing is unmatched in the industry.”

The contract for QA and testing services was awarded to GLI after it successfully provided Lotto Hamburg with independent technical verification and validation (IV&V) of vendor-offered concepts, validating that the submitted concepts would indeed meet Lotto Hamburg’s technical requirements.

Gaming Laboratories International (GLI®) is the Only Lab at ICE 2019 That Can Take You Anywhere in the World

GLI to Showcase its Industry-leading iGaming, Sports Wagering, and Cybersecurity Expertise at Stand N3-210

HAARLEM, The Netherlands (24 January 2019) – With interactive gaming (iGaming) and sports wagering the hot topics at this year’s ICE 2019 gaming trade show in London, Gaming Laboratories International (GLI®) will have a team of locally focused iGaming, sports wagering, and cybersecurity experts at its stand N3-210 to help attendees confidently navigate the dynamic and ever-changing landscape of online, sports wagering, and interactive gaming technologies. They are eager to demonstrate the many ways regulators, operators, and suppliers can achieve success with GLI’s decades of tested, proven, and trusted global iGaming and sports wagering experience, knowledge, and capabilities.

As pioneers in interactive gaming and sports wagering testing and consultancy, GLI® Digital is everywhere iGaming and sports wagering are going. GLI Digital is trusted by iGaming regulators the world over and is approved in all regulated iGaming and sports wagering markets.

GLI’s experts will also be at ICE 2019 to demonstrate how GLI is the only lab that can take suppliers’ newest gaming innovations anywhere in the world they want them to go. GLI is strengthening its hand in EMEA by increasing staff and expanding its technical capabilities. Now with more world-class testing, assessment, and certification bandwidth throughout EMEA, GLI is better equipped than ever to help get suppliers’ gaming and lottery products over the line and into global markets with unsurpassed quality, speed, reliability, accuracy, and cost-saving efficiency.

The unrelenting threat of cyber attacks on the worldwide gaming and lottery industries has made cybersecurity a mission-critical topic at this year’s ICE show. Attendees who visit stand N3-210 will learn how GLI’s cutting-edge Cyber Security Services provides the industry’s most sophisticated and advanced cybersecurity countermeasures to help secure their operations and protect their most valuable assets 24/7.

“The global gaming and lottery industries are undergoing a period of unprecedented change and growth that is both exciting and challenging,” said Martin Britton, Managing Director of EMEA. “We look forward to sharing with this year’s ICE attendees how GLI can help operators, suppliers, and regulators overcome obstacles, maximize opportunities, and achieve success in the iGaming, sports wagering, and land-based gaming and lottery sectors. With more than 1,200 employees in 23 locations on six continents, only GLI has the unmatched global resources capable of delivering the highest levels of quality, accuracy, and rapid testing times to our valued clients and customers throughout Europe and the world.”

GLI: 2019 North American Regulators Roundtable

2019 North American Regulators Roundtable
March 6-7, 2019 

at The Luxor Las Vegas

REGISTRATION NOW OPEN!

 

FOR TWO DAYS, GAMING EXPERTS WILL BE
MAKING GREAT IDEAS HAPPEN.

Gaming Laboratories International (GLI®) is gearing up for a successful future at the 2019 North American Regulators Roundtable. This annual conference provides attendees with the opportunity to participate in high-level discussions with industry thought leaders and peers.

The two-day, educational event, hosted by GLI University®, will provide you with the tools not only to better yourself but also your business and leave you inspired. Be sure to save the date and stay tuned for more details and updates on registration availability.

Registration and more information:

Gaming Laboratories International (GLI®) Announces European Promotions

NMi Gaming and GLI Merger Integration Complete, Bringing Additional Benefits to EMEA Clients

HAARLEM, The Netherlands (8 October 2018) – Gaming Laboratories International (GLI®) and NMi Gaming have completed their integration and have announced several staffing changes that will bring further operational efficiencies; speeding time-to-market, increasing bandwidth, and offering other key benefits to clients.

Martin Britton continues in his role as Managing Director over GLI EMEA, while the backbone of GLI UK remains the same; headed by Andrew Rosewarne and Dr. Rich Edwards.

With the expansion of iGaming across the EMEA sector, Rosewarne continues to provide great iGaming knowledge and initiative, playing a key role working in collaboration with GLI’s global offices and Salim Adatia, GLI’s VP of iGaming, to provide GLI’s iGaming clients with instant global reach through GLI’s 23 offices and 475 jurisdictions.

As the UK office headed by Rosewarne particularly specializes in iGaming, he and his team can provide the expertise to ensure the delivery of outstanding customer service; leveraging the merged capabilities of both GLI and NMi operations to help providers meet key regulatory deadlines with more speed, reliability, efficiency, and quality than ever before. GLI’s valued customers and clients will, therefore, benefit from this combined business ethos and enhanced operational bandwidth, which offers even more efficient testing and auditing brought about by the integration of GLI’s and NMi’s extensive resources in the region.

Additionally, Edwards is now leading all GLI engineering and math groups throughout EMEA, providing a wealth of experience to enhance methodology deployed with new technology products. These two key appointments ensure GLI’s position throughout the EMEA region in providing outstanding knowledge that can be passed onto clients in assisting them through the compliance process.

Additionally, the GLI and NMi sales teams have been combined across the EMEA region. Chris Davies is now co-head of sales with James Illingworth. Our frontline teams are key to ensure we reach our clients in providing guidance, assistance, and expertise.

“Over the past several months, there has been a great deal of positive internal activity. During this period, we have improved many processes to further benefit our clients, Now, these combined departments across EMEA, with key leaders providing enhanced focus, will further enhance our ability to provide unsurpassed service,” said James Illingworth, GLI’s Director of European Client Services – Netherlands.

The combined GLI and NMi operation consists of eight offices across EMEA with more than 320 employees.

In July 2017, the GLI Group acquired NMi Metrology & Gaming Ltd. and related gaming assets (“NMi Gaming”) from NMi Certin, B.V. and related parties. That move supported NMi Gaming’s clients by providing them with instant global reach through GLI’s accredited 475 jurisdictions. Additionally, the transaction aided GLI’s clients by allowing the firm to provide even greater levels of service and attention.

Learn more this week in GLI’s booth #4430 at the Global Gaming Expo in Las Vegas.

Supplier, Regulator, and Operator Attendees at G2E Benefit from Gaming Laboratories International’s (GLI®) Tested, Proven, Trusted Expertise

LAS VEGAS (October 1, 2018) – The world is open for business, and in booth #4430 at G2E 2018, supplier, regulator, and operator attendees can benefit from Gaming Laboratories International’s (GLI®) globally tested, proven, and trusted products, services, and expertise.

Attendees can register for a free pass to the G2E show floor using this link, then visit booth #4430 during G2E 2018 and learn how GLI can help open more markets to supplier products, help boost security and compliance, and gain critical insights into new technologies.

GLI is the one and only independent testing and certification lab that can provide suppliers with access to every existing and emerging gaming jurisdiction. Attendees can meet with GLI’s team of experts and discover GLI’s unsurpassed portfolio of testing, assessment, and certification services along with innovative “regulation ready” tools such as GLI Link® and Point.Click.Transfer.® GLI can take your products everywhere in the world quickly, accurately, reliably, and cost-effectively.

GLI will also discuss its innovative award-winning Test Automation, which works 24/7 to help suppliers get their products on casino floors even faster, and with more quality and reliability than ever before.
“Wherever you want to take your product, we have a solution to get you there, cost-effectively and with less risk,” said VP of Global Services Ian Hughes. “We are committed to quality testing that is done right the first time, which saves suppliers money, and gets them to market faster.”

Beyond the booth, GLI will lend its expertise to several panels during G2E. VP of Business Development Melissa Aarskaug will moderate the panel “The Power of Tech I: Suppliers’ Perspectives in Leveraging Technology to Bring Added Value to Your Customers.”

VP of Government Relations and General Counsel Kevin Mullally will moderate a Regional Roundup panel discussion as part of IAGA Best Practices Day. Mullally will also participate in an International Masters of Gaming Law (IMGL) Masterclass® on the topic: “Can Responsible Gaming Regulation Keep Pace with Advancements in Gaming.”

Director of Latin America and Caribbean Government Relations and Business Development Karen Sierra-Hughes will speak at the networking breakfast “Sports Betting in Latin America.”

Sports wagering will be a major discussion topic at G2E, and GLI continues to lead in the space, the latest example being the release of its highly-anticipated standard, “GLI-33: Event Wagering Systems,” the world’s first event-wagering technical standard, developed to ensure the integrity of the dramatically expanding U.S. sports betting market.

Gaming Laboratories International (GLI®) Names New Supplier Client Service Representative

Candi Lopez Will Interface with Las Vegas-based Suppliers

LAS VEGAS (September 27, 2018) – Gaming Laboratories International (GLI®) has again expanded its supplier client service team, naming Candi Lopez as a new Supplier Client Service Representative. She will be based in the company’s Las Vegas lab and will primarily serve Las Vegas-based suppliers.

Lopez has been with GLI for 12 years most recently serving as a Quality Assurance Supervisor, where she interfaced directly with GLI supplier clients of all sizes, supervised Quality Assurance staff, and helped to ensure the accuracy and timeliness of testing in GLI’s Las Vegas lab.

“We are thrilled to welcome Candi to our supplier service team. She has been working directly with supplier clients for many years, and brings a unique understanding of our client needs,” said Client Services Manager Justine Clay. “We are also excited that she is a long-time GLI employee, and we are proud that employees choose to stay with GLI and that we are able to develop our employees so that we can promote from within.”

Her technical expertise dates back to her time in the United States Marine Corps, where she repaired various radio/communication devices and adapted and modified cables to suit the needs of the Marine Corp, among other duties.

GLI Presented Informative Half-Day Regulators Seminar at IAGR 2018

GLI President and CEO James Maida and Team of Global Experts Shared Valuable Insights

LAS VEGAS (25 September 2018) - Gaming Laboratories International (GLI®) President and CEO James Maida and a team of locally focused, global experts led by GLI EMEA Managing Director Martin Britton presented an informative, complimentary half-day regulators seminar during the recently completed IAGR 2018 Conference.

Maida welcomed participants to the seminar and gave a brief update of GLI activity in jurisdictions around the world. He said, “It was both a pleasure and a privilege to present our half-day regulators seminar to such an esteemed group of industry colleagues. My thanks the outstanding team at IAGR for giving us the opportunity to host this valuable educational event during this year’s annual conference.”

“Set against the backdrop of an ever-changing global regulatory landscape, the thoughtfully curated topics we presented offered a great deal of relevant, timely, and useful information to help regulators around the world successfully overcome challenges and accomplish their goals and objectives. We appreciated the positive reaction from seminar attendees and look forward to partnering with IAGR for future educational events such as this,” Maida added.

One of the many highlights of GLI’s seminar was a special “Ask the Experts” panel on Blockchain, Cryptocurrencies, Virtual Reality, Fantasy Sports, and Sports. GLI panelists included Senior Compliance Engineer Sergio Suarez; Regulatory Development Manager Alex Haberl; and Andrés Méndez, head of GLI’s Penetration & Vulnerability Testing Services. Britton moderated the panel.

Cybersecurity continues to be a major concern to regulators worldwide. Marco Capozzi, GLI Europe’s Director of ISS, helped seminar participants sharpen their cybersecurity knowledge by speaking on Information Security: Autopsy of a Cyber Attack.

The seminar also featured three bonus educational workshops:

  • Marco Capozzi, GLI Europe’s Director of ISS, led Workshop 1: Bulletproof Services – Top 5 Gaming Cybersecurity Issues, along with Andrés Méndez, GLI’s Head of Penetration and Vulnerability Testing Services
  • Sergio Suarez, GLI Senior Compliance Engineer, led Workshop 2: GLI University® Training Program
  • Alex Haberl, GLI Regulatory Development Manager, led Workshop 3: Advance Game Concepts & Skill-based Gaming

Gaming Laboratories International (GLI®) Certifies First Tribal Sports Book in the U.S. To GLI-33 Event-Wagering Standard

GLI provides training and technical support to help ensure a flawless opening of the new tribal sports book at the Pearl River Resort in Mississippi

LAS VEGAS, NV (September 11, 2018) – The Mississippi Band of Choctaw Indians made history on Thursday, August 31, 2018, at 10:00.m. CST as the new sports book at their Pearl River Resort became the first tribal sports book in the U.S. to open with a system that is fully certified as compliant with Gaming Laboratories International’s (GLI®) landmark GLI-33 Event-Wagering Technical Standard.

At the request of the Choctaw Gaming Commission, GLI assisted the Commission’s technical and auditing staffs with on-site support to verify the internal controls and installation configuration of IGT’s® “Margin-Maker™” event-wagering system to GLI-33 standards. This helped ensure a flawless go-live of the sports book’s system from the moment the first wager was placed.

Additionally, sports-wagering experts from GLI University® provided two and a half days of on-site classroom-style training on the various aspects of sports wagering, from a technical, regulatory, and operational perspective.

“The Choctaw Gaming Commission took a very pragmatic approach to sports wagering,” stated Mackenzie Haugh, GLI’s Director of Engineering. “They first ensured that their commissioners, auditors, and technical staff were familiar with the many aspects of sports wagering such as events and the various types of bets, trading platforms and live feeds, reporting and auditing, and change management to name a few. This allowed them to take an educated, risk-based approach in selecting which aspects of their system should be regulated and audited while to not stifle the needs of operations on such an organic system. And through GLI University training and on-site technical teams leading up to go-live, GLI was happy and excited to help.”

GLI dedicated a team of experts to developing GLI-33 as the industry’s first event-wagering technical standard, and that working group spent approximately a year formulating GLI-33. The need for the standard became apparent after GLI received numerous requests from U.S. state regulators, sports betting operators, sovereign tribal nations, lotteries, and industry suppliers around the world to establish a clear and cohesive technical standard for sports/event wagering systems. The desire was to establish a standard to help them regulate and/or implement legal wagering on sports and other events.

Upon the official release of GLI-33, the Mississippi Band of Choctaw Indians was one of several regulatory bodies to immediately adopt the new standard. Prior to the release of GLI-33, which is part of the GLI Standards Series, a draft standard had undergone extensive industry review and comment from gaming and lottery regulators, industry suppliers, industry operators and industry trade associations.

Mississippi followed Delaware and New Jersey as the third state to legalize and launch sports betting after the Supreme Court’s historic ruling overturning the Professional and Amateur Sports Protection Act (PASPA); allowing for the expansion of sports-wagering opportunities throughout the country.

Gaming Laboratories International (GLI®) Renews Contract with Puerto Rico Tourism Company (PRTC) for On-Site Inspection, Consulting, and Training Services

LAKEWOOD, NJ (September 10, 2018) – Gaming Laboratories International (GLI®) has renewed its annual contract with the Puerto Rico Tourism Company (PRTC) for a wide range of professional services, including on-site inspections of gaming equipment tested within a laboratory setting and professional consultation pertaining to new technology, policy and legislation development, rule writing, field issues, player disputes, and forensic examinations.

Under the renewed agreement, GLI will continue to provide the PRTC with a dedicated team of experts for on-site inspections of gaming devices and systems, as well as associated equipment testing and audits of gaming systems, devices, and kiosks. On-site inspection of gaming equipment ensures that the equipment is configured correctly and can properly communicate and report the required accounting and security information.

“We are extremely pleased and thankful that the PRTC is continuing our successful professional partnership,” said GLI President/CEO James Maida. “We have been providing the PRTC with our testing, certification, educational, and consultancy services since 2001. We highly value our close working relationship with the PRTC and look forward to continuing to help the PRTC ensure the integrity of the gaming industry throughout Puerto Rico.”

Mr. Jaime A. Irizarry Delgado, Gaming Director of the Puerto Rico Tourism Company said, “The Gaming Division of the PR Tourism Company has contracted GLI’s services for the past 16 years without interruption. As regulators, we have obtained an excellent and professional service that has allowed us to be always ahead with everything related to new technologies, programs and modalities of emerging games. As part of our recent regulatory efforts, we are in the final stages of testing the use of the IRIS Online program in a modality that will allow us to achieve a better measurement of our communications systems and certification of gaming machines in our authorized casinos. Additionally, we are working together with GLI on Legislative projects regarding Online Gaming and Sports Betting, a measure in which we can regulate this activity and achieve growth in the sector. We thank James Maida and all his team for the support and consulting during all these years.”

The agreement includes renewal of the PRTC’s subscription to the IRIS® Online slot management system by Kobetron. IRIS Online empowers the PRTC to track all certified software components on casino floors, providing real-time updates to non-compliant software. Additional features provided to the PRTC include customized workflow, accounting, machine and component tracking, change requests, and claim dispute implementation.

The renewed agreement between GLI and the PRTC also includes a variety of scholastic services, training, and curricula provided through the company’s GLI University® training program.

This latest PRTC contract renewal is another example of GLI’s commitment to the region. Recently, GLI became the first lab to be certified by the Lottery of the City of Buenos Aires (LOTBA).

Gaming Laboratories International (GLI®) Showcasing Solutions to Help Suppliers Enter Latin America at SAGSE

GLI’s Latin America Team Brings 20 Years of Supplier, Regulator, and Operator Experience to Booth #301

LAS VEGAS (September 4, 2018) – As the global gaming industry turns its attention to SAGSE, Gaming Laboratories International (GLI®) will showcase solutions that help land-based, online, and lottery suppliers worldwide enter Latin American markets faster. GLI will be in booth #301.

“Technology is evolving rapidly, and that makes the gaming industry incredibly exciting. We are very much looking forward to this year’s SAGSE, discussing new technologies with attendees and helping the LatAm gaming industry to grow,” said Karen Sierra-Hughes, GLI’s Director of Latin American and Caribbean Government Relations and Business Development. “Globally, suppliers know GLI is the only lab that can take them anywhere in the world, and our quality means they get to market faster. We offer suppliers more markets for less, and our locally based experts provide our clients with deeper insights.”

GLI’s detailed and proven supplier testing and certification services reduce costs and speed time to market. Additionally, the company’s services for regulators, such as field inspections, security audits, and responsible gaming services help regulators maintain the highest levels of compliance and public trust.

Whether attendees are suppliers, operators, or regulators, GLI will be able to help with global insights delivered from a local perspective. The company has been working in Latin America for nearly 20 years and is celebrating the 10th anniversary at its GLI South America lab.

Among its recent successes in Latin America, GLI became the first independent test laboratory to be accredited by Lottery of the City of Buenos Aires (LOTBA), and the company welcomed 80 representatives from 33 government entities and 19 countries to its Latin American and Caribbean Regulators Roundtable.

The company will also be helping regulators, suppliers, and operators face the growing challenges of cybersecurity. Sierra-Hughes said, “Every company must do everything they can to increase their cybersecurity through careful planning. The reality is, staying ahead of an attack is a much better strategy than recovering from one. We will discuss many different cybersecurity services at SAGSE, and we strongly encourage all attendees to discuss this crucial business matter with us.”

GLI Opens Your Business to the World at G2E 2018

Learn How GLI® Can Open Your Business to the World at G2E 2018.

Booth #4430 • October 8 – 11, 2018
Sands Expo Center, Las Vegas


The world is open for business. Your business. And Gaming Laboratories International (GLI®) is the one independent testing and certification lab that can provide you access into every existing and emerging gaming jurisdiction in the world. Visit booth #4430 during G2E 2018 and learn how GLI can open your products to more markets.

Meet with our team of knowledgeable “export experts” at the show. Discover how GLI’s unsurpassed portfolio of globally tested, proven, and trusted products and services, along with innovative “regulation ready” tools such as GLI Link® and Point.Click.Transfer.®, can take your products everywhere in the world quickly, accurately, reliably, and cost-effectively.

We look forward to welcoming you to GLI at G2E 2018 and showing you how we can open a world of possibilities that you never imagined. No matter where you are on the globe, we’re with you for the entire journey. Please watch your inbox for future emails detailing the many more exciting things we have in store for you at this year’s show.

Gaming Laboratories International (GLI®) Welcomed more than 80 Representatives from 19 Countries to its 11th Annual Latin American and Caribbean Regulators Roundtable

LIMA, Peru (August 16, 2018) – Gaming Laboratories International (GLI®) welcomed more than 80 representatives from 33 government entities and 19 countries from Latin America, the Caribbean and Spain to its 11th Annual Latin American and Caribbean Regulators Roundtable. The three-day event took place in Lima, Peru with the collaboration of the Directorate of Games of Chance and Casino Games (DGJCMT), Peru´s gaming regulator.

This year’s record-setting event featured representatives from Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Curacao, the Dominican Republic, Guatemala, Jamaica, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Spain, Turks and Caicos, Uruguay, and the U.S. Virgin Islands. CIBELAE (Corporation of Iberoamerican State Lotteries) was also in attendance.

“We are overjoyed with the results of this year’s Roundtable,” said Karen Sierra-Hughes, GLI’s Director of Latin American and Caribbean Government Relations and Business Development. “We were very pleased to have such a diverse range of government sectors represented, which included gaming and lottery regulatory entities and government lotteries, and also the financial and AML supervision bodies that participated with a strong local representation. The Roundtable traditionally shines for its learning, collaboration and networking qualities, and especially in this occasion, it became a window into the current status of the gaming and lottery industries of the countries represented in the conference; and it has contributed in building to the efforts we are all doing toward the legitimization of our industry.

“We are extremely grateful to Mr. Manuel San Román Benavente, General Director of the DGJCMT and his team, for working with us hand-in-hand in the months prior to the event, and for the warm welcome and hospitality as a host regulator. We are thankful to all the regulators who collaborated to create the agenda and to the speakers who contributed to the content of the conference with their knowledge and experience. We are inspired to make the 2019 Roundtable an even bigger success.”

Peru’s General Director of the General Direction of Casino Games and Slot Machines, Mr. Manuel Antonio San Román Benavente said, “I would like to extend my greatest recognition and gratitude to GLI for the XI Regulators Roundtable that took place in the city of Lima. As the host country, we are proud that Lima was chosen as the host city. It will always be a pleasure to share with the regulators in attendance, a space for exchange of experiences and opinions on the games of chance industry. Only the ones that are part of this industry know our commitment and permanent mission, to show the society the strengths of a regulated industry in the constant fight against problem gambling and money laundering activities. These Roundtables have contributed to the fellowship among regulators where, in genuine team spirit, we share our experiences.”

Presented by GLI University®, the conference featured 28 speakers representing some of the most respected and brightest names in the Latin American, Caribbean, and Spanish gaming and lottery industries. These experts were joined by GLI’s President and CEO James Maida, and GLI´s global team of experts representing Latin America, the Caribbean, Europe, Australasia, and North America.

GLI is already planning for next year’s Roundtable with the collaboration of the Latin American, Caribbean, and Spanish government entities.

About GLI
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) Publicly Releases “GLI-33 Event Wagering” Technical Standard

Regulators, Operators, and Suppliers from Around the World Contribute to and Adopt GLI-33 as part of a Year-Long Collaborative Process

LAKEWOOD, NJ (August 7, 2018) – Gaming Laboratories International (GLI®) has publicly released its landmark “GLI-33: Event Wagering Systems” standard. The technical standard, which has been adopted by several state and tribal regulators, represents the most highly developed set of technical requirements and practices available for sports wagering systems. The standard is available free of charge at http://www.gaminglabs.com/gli-standards.

Upon its release, several regulatory bodies and industry experts immediately adopted and/or endorsed the new standard, including the Choctaw Gaming Commission of Choctaw Mississippi, the West Virginia Lottery, Cherokee Tribal Gaming Commission of North Carolina, and Global Market Advisors.

GLI’s Director of Technical Compliance Chad Kornett led the company’s standard-development team. He said, “GLI-33 is an essential addition to the GLI Standards Series, channeling the experience of our global sports-wagering team into a framework that regulators can seamlessly incorporate within their operations. Great care was taken to create a standard that supports the most innovative sports wagering applications while also anchoring fundamental regulatory objectives. GLI collaborated directly with regulators, technology providers, and operators to ensure the document represents the most highly developed standards and best practices in existence today. We profoundly thank the industry for its participation and are thrilled to incorporate this important addition to the GLI Standards Series.”

Chair of the Choctaw Gaming Commission of Choctaw, Mississippi Bea Carson said, “The Choctaw Gaming Commission of Choctaw Mississippi and Gaming Laboratories have a long history of working together, and GLI has always been there to provide their expertise when needed. It is because of that trusted industry knowledge and valued relationship that we have chosen to adopt the GLI-33 standard for sports betting. We feel that the GLI Standards have always been robust enough to ensure game integrity while not so restrictive as to limit these new types of gaming technologies.”

West Virginia Lottery Director Alan Larrick said, “The West Virginia Lottery considers the GLI-33 event wagering standard an integral component in the regulatory structure for our sports wagering offering. Our team is very grateful to have access to a technical resource that has been worked on collectively by the industry and it will also serve to protect our patrons, vendors, and licensees.”

Managing Director of Sports Betting & Technology for Global Market Advisors John English said, “As states move forward with legalizing sports betting, the GLI-33 standard provides a solid foundation for regulators, operators, and suppliers to offer continued integrity in sports wagering. We appreciate the opportunity to contribute to these standards on important issues such as responsible gaming, privacy, banking, and AML laws and look forward to working with industry stakeholders to use the standards developed by GLI for Event Wagering Systems.”

The need for the standard became apparent after GLI received numerous requests from U.S. state regulators, sports betting operators, sovereign tribal nations, lotteries, and industry suppliers around the world to establish a clear and cohesive technical standard for sports/event wagering systems. The desire was to establish a standard to help regulatory agencies preserve the integrity of legal wagering on sports and other events while doing so in a way that is efficient and supports innovation.

GLI-33, which is part of the GLI Standards Series, was developed by the company’s dedicated sports wagering team, which drew from its nearly 30 years of global sports/event wagering experience throughout markets in Australia, Europe, Africa, Latin America, Canada, and the U.S. by compiling and integrating sports wagering regulatory best practices from around the world.

After nearly a year of effort, the draft version was distributed to the global community of regulators, industry suppliers, industry operators, and industry trade associations immediately following the repeal of PASPA. GLI-33 has since undergone extensive industry review and comment which has been analyzed and applied in developing the published version.

As with all GLI Standards, GLI-33 is a “living document” that will continue to be refined as part of an ongoing process of gathering industry input. GLI continues to accept feedback and will engage subsequent rounds of updates and public comments, as the global sports/event wagering market continues to evolve.

Additionally, GLI plans to create another standard on change management systems and a framework for periodic operational audits that will further help regulators and operators create more efficient and alternative processes to monitor sports wagering operations.

GLI Standards are available for free download by clicking here.

GLI Australia® Staff Bring Global Expertise to AGE 2018

SYDNEY, Australia (3 August 2018) – GLI Australia is the clear leader among test labs in the Australian and Asian gaming industry, and now GLI Australia staff will bring their locally focused global expertise to the Australasian Gaming Expo, which takes place 14-16 August at ICC Sydney Darling Harbour NSW.

GLI Australia’s industry-leading experts will be on stand #452 at the show discussing GLI’s proven laboratory services including testing and certification, communication protocol and interoperability expertise, and sports betting testing knowledge.

GLI Australia has three labs on the continent and, because of its global reach, can benefit local customers of all sizes.

“At AGE, GLI will prove once again that no other lab can match our abilities or reach. We have been serving the Australian gaming market since 1991 and are proud to have three local labs dedicated to serving our local regulators, suppliers, and operators. GLI is the leading expert when companies in Australia want to sell their equipment overseas,” said Ian Hughes, GLI’s Vice President of Global Services.

GLI is known the world over as the gaming industry’s leading “regulation-ready” testing and certification lab, and only GLI can give suppliers total access into both existing and emerging land-based, iGaming, and sports-wagering markets around the world. Further, as the industry’s communication protocol and interoperability experts, GLI helps get suppliers’ products anywhere they want them to go with consistency, speed, and accuracy.

GLI has provided 21,233 certifications for the Australian and New Zealand market, as well as certified 552,712 Australian innovations for global jurisdictions. Additionally, GLI has transferred approval to over 475 jurisdictions totaling over 3,037,750 certifications globally since the company’s inception.

GLI has several exclusive tools that help suppliers reach global markets quickly and efficiently. For example, GLI’s new test automation improves testing consistency and accuracy, speeding time to market. GLI Link® is a patented remote testing system that greatly reduces supplier expenses. Point.Click.Transfer.® allows suppliers to quickly and easily transfer previously certified devices and systems to jurisdictions worldwide.

“Our testing all leads to the Gaming Labs Certified® mark, and suppliers, regulators, and operators the world over know the mark is a respected symbol of quality. It is another distinctive factor that separates GLI from other test labs,” said Erdal Eskin, GLI Australia’s Chief Operating Officer.



Join GLI on stand #452 at AGE or online at gaminglabs.com. Be part of the GLI conversation on Facebook, LinkedIn, and Twitter.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) Announces Opening of Swedish Gaming Market to Operators

HAARLEM, THE NETHERLANDS (1 August 2018) – Gaming Laboratories International (GLI®is pleased to announce that the opening of Sweden’s gaming market to operators has begun. In anticipation of this milestone, GLI has added the new laws and regulations governing gaming in Sweden to its ISO accreditations and is ready to meet the testing needs of operators and suppliers. This expands GLI’s already robust presence across Europe as the region’s premier testing and certification laboratory.

Martin Britton, Managing Director for GLI Europe stated, “We have the best people in place in all our offices to assist our clients and help them navigate the new rules and regulations for Sweden. This is an exciting time for all of us. We all know this market will bring many new opportunities for our clients and time-to-market will be paramount for the go-live scheduled in January.”

For more information about GLI’s testing, certification, and professional services, please visit gaminglabs.com, or contact GLI Europe directly by phone at +31-252-529-9838.

Gaming Laboratories International (GLI®) First Test Lab to Achieve Accreditation by the Lottery of the City of Buenos Aires (LOTBA)

BUENOS AIRES, Argentina (July 30, 2018) – Gaming Laboratories International (GLI®) has become the first test laboratory to be accredited by the Lottery of the City of Buenos Aires (LOTBA).

The accreditation permits GLI’s experts to perform crucial functions for LOTBA including forensic investigations; gaming device, systems, and RNG testing and certification; testing of betting and totalization systems; and any other systems implemented for the administration, management, and control of games of chance and skill.

LOTBA has the competence to authorize, organize, operate, collect, administer, and control games of chance, skill games and pari-mutuel wagering, and connected activities in the territory of the City of Buenos Aires. They will procure the correct operation of the Hipodromo Argentino de Palermo Sociedad Anónima (HAPSA), Casino Buenos Aires and official agencies.

“GLI is very pleased to have attained accreditation as a certification laboratory from the Lottery of the City of Buenos Aires,” said Karen Sierra-Hughes, GLI’s Director of Latin American and Caribbean Government Relations and Business Development. “The evaluation performed by LOTBA was a detailed, extensive, and thorough process wherein GLI provided proof of its expertise and capabilities to the full satisfaction of the investigating body. We are thankful to LOTBA for their trust in GLI and we look forward to a committed and long-term relationship for the benefit of the City of Buenos Aires’ industry.”

“In addition to supporting the regulators’ plan, with this accreditation, GLI is also supporting the suppliers and operators that continue to move forward with confidence knowing that we are ready to support them in their testing and certification needs; allowing for a fast and efficient entrance in the market, where our thorough testing processes at the same time helps to maintain the public trust,” Sierra-Hughes added.

GLI’s experts ensure licensing is handled as a priority, resulting in fast response times to accreditation requirements established by jurisdictions.

The company’s testing services provide regulators, suppliers, and operators with significant risk mitigation. The company has worked closely with gaming regulators as well as government lotteries around the world for nearly 30 years, offering an unparalleled range of services designed to support its clients in creating the competitive edge of a world-class organization with security and integrity.

GLI has been working with the Latin America and the Caribbean industry, regulators, and lotteries for 20 years. Specific to Argentina, GLI had been providing services for the City of Buenos Aires jurisdiction since 2004. GLI South America, which is the firm’s laboratory based in La Plata Argentina, has been serving local suppliers since 2008.

GLI President/CEO James Maida Honored with OIGA’s Modern Day Warrior Award in Recognition of 20+ Years of Dedication to Oklahoma Indian Gaming

GLI Appearing at OIGA Trade Show; GLI Experts to Address Attendees

LAKEWOOD, NJ (July 24, 2018) – Gaming Laboratories International’s (GLI®) President/CEO James Maida has been a supporter of Oklahoma Indian gaming for more than 20 years, and now the Oklahoma Indian Gaming Association has honored Maida as a recipient of the organization’s prestigious Modern Day Warrior Award.

“I am honored to be named a Modern Day Warrior by the Oklahoma Indian Gaming Association,” Maida said. “Working in the Oklahoma gaming industry over the last 20 years has been my absolute privilege, and I am humbled to get this award from this incredible group of people.”

Maida’s involvement with Oklahoma Tribes dates back to the beginning of tribal gaming in the state. Maida served as a fact witness in multiple cases in Oklahoma’s pre-compact era, such as the landmark Seneca-Cayuga Tribe of Oklahoma et al v. the National Indian Gaming Commission et al and cases involving Mega Mania, Lucky Tab II Pull-Tab Game, Tab Force, and Wild Ball Bingo. These cases set the stage for gaming in Oklahoma as it is known today, and Maida’s testimony, along with many others, was critical to the proceedings.

GLI was involved with both parties in helping negotiate their initial compacts and the language adopted by referendum by the voters of Oklahoma. GLI has been doing testing for Oklahoma Tribes since 2004, and the company has issued more than 66,500 certifications, helping Tribes ensure compliance and protect their investments.

Sheila Morago, Executive Director, Oklahoma Indian Gaming Association, said, “The Modern Day Warrior Award is the highest honor OIGA bestows upon individuals who have dedicated tireless effort and support to champion the cause of Oklahoma Tribal Gaming. James Maida has been on the front line of defense for the rights and sovereignty of the nations that comprise the Indian Gaming Industry, and we are pleased to honor him for his dedication and leadership.”

Mike McBride III, Chair of the Indian Law & Gaming Practice Group at Crowe & Dunlevy, added, “James Maida has been at the forefront of gaming technology and regulation. He is a modern-day gaming pioneer. In Indian gaming he has helped fight to protect ‘maximum flexibility’ with the emergence of new technology for Class II gaming under the Indian Gaming Regulatory Act. He has led and helped to craft a stable regulatory regime that has allowed Indian gaming to flourish across the country.”

GLI will be in booth #1015 at the OIGA trade show discussing its many tribal-focused products and services. The company has been testing Class II gaming products since 1989, longer than any other test lab, is a longtime OIGA supporter, and has been an Associate Member of NIGA since 1999.

Leading GLI’s presence at OIGA is Senior Client Services Representative Blaine Preston. Preston, who is a member of the Cherokee Nation in Oklahoma, brings more than 15 years of professional experience in regulatory technical compliance, risk management, and security operations to GLI’s clients.

GLI experts will lend their insights to three panels during the show. First, Vice President of Government Affairs and General Counsel Kevin P. Mullally will moderate a timely sports-betting panel titled “The Post-PASPA Era Begins.” Then Vice President of Global Marketing Christie Eickelman is co-presenting with the President and Chair of Global Gaming Women on the subject “Essential Skills for Workplace Success.” Last, Compliance Manager Peter Wolff is participating on the panel “Ball and Dice – What You Need to Know!” which will cover the legal, regulatory, and electronic rules pertaining to Craps and Roulette.

Gaming Laboratories International (GLI®) Showcases Industry-Leading iGaming Expertise at iGB Live! 2018

GLI’s veteran team of iGaming experts eager to share nearly 30 years of interactive gaming experience

HAARLEM, The Netherlands (13 July 2018) – Gaming Laboratories International (GLI®) will showcase its years of industry-leading iGaming experience at its stand P4 during the iGB Live! interactive gaming conference and exhibition, taking place in the Netherlands at the RAI Exhibition and Convention Centre in Amsterdam, 17-20 July 2018.

As the global leader in iGaming testing and certification, standards consultancy, and thought leadership for nearly three decades, GLI continues to be at the forefront of assisting numerous existing and emerging jurisdictions in developing and updating their iGaming technical standards in the rapidly evolving iGaming marketplace.

Where others see challenges, GLI sees opportunities for gaming stakeholders around the world to leverage the company’s decades of iGaming experience. GLI is approved in all regulated iGaming markets, allowing clients to generate larger amounts of revenue through global expansion via multiple jurisdictional deployments. GLI also actively seeks accreditation in new iGaming markets as they emerge.

GLI is known worldwide for providing the industry’s most comprehensive set of iGaming services that include (but are not limited to):

  • Game Evaluations
  • Game Math and % Return-to-Player (RTP) Evaluations
  • Game Payout Analysis and Reporting
  • RNG Testing, RNG Data Analysis, and Reporting
  • Platform and Remote Gaming Systems (RGS) Testing
  • Integration, Application Program Interface (API) and Communications Testing
  • Security Audits (Penetration Testing, Vulnerability Analysis, Threat and Risk Assessments)
  • Casino, Poker, Bingo, Jackpot and Progressives Testing
  • Sportsbook, Pari-Mutuel and Betting Exchange Testing
  • Live Dealer Testing, Proxy, and Skill-Based Gaming Testing
  • Sports Betting, Daily Fantasy Sports (DFS), eSports, and Social Gaming Audits
  • Technical Standards Document (TSD) Development and Consultation
  • Multilingual Services, Consultation, and Compliance Support

“We cordially invite attendees to visit with our global team of iGaming experts at our stand P4 and learn how GLI can help pave the way for their success,” stated James Illingworth, GLI’s Director of European Client Services. “For years, GLI has been at the vanguard of the latest iGaming trends by developing widely accepted gaming technical standards and by using a strategic approach to help our valued clients and customers navigate the complexities of gaming regulations; especially as they pertain to iGaming. GLI can test and certify for over 475 jurisdictions and for all gaming product verticals. We can test products against our GLI standards, and in this way, easily transfer to other jurisdictions by means of a simple GAP analysis. Our scope includes anything gaming and betting related, and there’s a clear focus on iGaming, of course.”

“Clients around the globe are choosing GLI for our iGaming services because we have a top-notch level of staff that have been providing these since 1996,” added Salim Adatia, GLI’s Vice President of iGaming & Canadian Services. “We've worked with jurisdictional regulators to enable them to begin offering iGaming services from the moment when they were considering and contemplating technical standards, all the way to when they were executing and deploying iGaming through the various licensees or through the lottery model that they have within their jurisdiction.”

To learn more about GLI’s extensive, industry-leading iGaming testing, certification, and professional consultancy services, please visit gaminglabs.com.

Gaming Laboratories International (GLI®) Names Jacqueline Lin Client Service Representative

MACAO, China (9 July 2018) – Gaming Laboratories International (GLI®) is pleased to announce that it has named Jacqueline Lin Client Service Representative. Lin will work out of the GLI Asia® office located in Macao where she will be responsible for providing GLI’s growing list of clients in the Asia-Pacific (APAC) region with the world-class, personalized service they have come to expect from GLI.

“We are delighted to welcome Jacqueline Lin back on our team,” stated Marina Wong, General Manager of GLI Asia, Limited. “Having previously worked for GLI Asia in an internship capacity, Jacqueline has a distinct advantage that will help her hit the ground running. We look forward to leveraging her excellent customer service, sales, and professional customer-relationship skills as we continue to strengthen our outstanding capabilities throughout the expanding Asian gaming market.”

Lin obtained a bachelor’s degree in International and Public Affairs from the University of Macau’s School of Government and Public Administration and is fluent in Cantonese, Mandarin, and English.

Gaming Laboratories International (GLI®) Expands Long-term Relationship with West Virginia, Approved as Test Lab for Sports Betting

LAKEWOOD, NJ (July 2, 2018) – Gaming Laboratories International (GLI®) has been approved as a test laboratory for sports-wagering equipment in West Virginia by the West Virginia State Lottery Commission, expanding a long-term relationship and bringing GLI’s global expertise in sports wagering equipment testing to West Virginia.

“We are extremely pleased that the State of West Virginia has chosen to expand the successful, long-term relationship we have had and place its trust and confidence in GLI to deliver world-class sports wagering testing solutions,” said GLI Director of Client Services Michael Capen. “We are excited to help regulators, operators, and suppliers ensure the integrity of sports wagering in West Virginia by offering our nearly 30 years of extensive global sports/event-wagering experience.”

The West Virginia Lottery will benefit from GLI’s end-to-end knowledge of sports-wagering platforms and operations from around the globe, experience earned from GLI’s position as the first and most experienced independent event-wagering testing and certification laboratory in the world.

Since 1990, GLI has provided the State of West Virginia Gaming and System Testing, Regulatory and Technical Consultation, Forensic Assistance, and On-Site Field Inspection services. Most notably, GLI was at the forefront of introducing Video Lottery Terminals at West Virginia racetracks in 1994, the Limited Video Lottery in 2001, the certification of West Virginia’s Aegis Video Lottery Central System in 2006, the Connexus Video Lottery Central System in 2017, and the current User Acceptance Testing for the West Virginia Aurora Traditional Lottery System. GLI also provides the West Virginia Lottery with a dedicated team of engineers possessing many years of video lottery testing experience.

GLI was the first independent testing lab to certify a sports wagering system built from the ground up in the state of the Nevada and is the most trusted name in the gaming equipment certification industry.

“When a jurisdiction has its equipment and software tested by GLI, those regulators, operators, and suppliers can rest easy knowing the tests and reviews have been conducted by the most sophisticated network of gaming test labs in the world,” said GLI Senior Engineer Manager Joe Carlon, whose team spearheads many complex sports wagering projects. “GLI customers worldwide have come to rely on the unmatched expertise, technology, tools, and capabilities of our staff, and we are able to test for every regulated market in the world that uses ITLs.”

GLI invests considerable resources in its extensive global technical compliance team that is unique in the industry. This group of specialized engineers and policy analysts works with regulators in every jurisdiction in the world to ensure a complete understanding of technical requirements. This team, along with GLI’s legal staff, has been actively engaged with supplier, operator, and regulatory clients for more than a year in preparation for the expansion of sports wagering in the U.S.

About Gaming Laboratories International
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. For more information, visit gaminglabs.com.

Agreement Between Gaming Laboratories International (GLI®) and the Lottery of the City of Buenos Aires

BUENOS AIRES, ARGENTINA (June 22, 2018) – Gaming Laboratories International (GLI®) is pleased to announce that it has signed a 12-month agreement with the Lottery of the City of Buenos Aires (LOTBA) to provide a variety of advisory, consulting, training, and auditing services related to games of chance and their connected activities.

The Lottery of the City of Buenos Aires has the competence to authorize, organize, operate, collect, administer, and control games of chance, skill games, and pari-mutuel wagering and connected activities in the territory of the City of Buenos Aires. The agreement procures the correct operation of the Hipodromo Argentino de Palermo Sociedad Anónima (HAPSA), Casino Buenos Aires, and official agencies.

“We are thankful to LOTBA for trusting GLI to provide them with our world-class professional consulting, training, and auditing services,” said James Maida, GLI President and CEO. “As the first and most experienced independent gaming and lottery testing laboratory in the world, we look forward to working closely with LOTBA’s regulators to help ensure the integrity of the gaming and lottery industries in Buenos Aires.”

“We are also thankful for the confidence that LOTBA has placed in GLI’s global resources to deliver the type of outstanding results the Latin American and Caribbean gaming and lottery industries have come to expect from GLI,” said Karen Sierra-Hughes, GLI’s Director of Latin American and Caribbean Government Relations and Business Development. “This agreement with LOTBA further underscores GLI’s strong commitment to the Latin American and Caribbean region, as evidenced also by our upcoming Latin American and Caribbean Regulators Roundtable in Lima, Peru August 6 – 8.”

“This agreement is very important for the Lottery of the City because we understand GLI´s prestige and global recognition. The signing of this agreement will allow us to train our team and continue to work in line with our transparency principles,” said Martín García Santillán, President of LOTBA.

GLI is proud to expand its successful partnership with gaming and lottery regulators in Argentina. Last year GLI, through its world-renowned GLI University® professional education program, provided training to Argentina regulators, as well as other regulatory entities in Latin America and the Caribbean.

Gaming Laboratories International (GLI®) Celebrates Its 30th Anniversary with the South Dakota Commission on Gaming

LAKEWOOD, NJ (June 20, 2018) – Gaming Laboratories International, (GLI®) is celebrating its 30th anniversary working in partnership with the South Dakota Commission on Gaming. To mark this historic milestone, GLI President and CEO James Maida presented the Commission with a special plaque commemorating the renewal of GLI’s longstanding consulting contract during the Commission’s quarterly business meeting in Deadwood, South Dakota on June 20, 2018.

South Dakota became a pioneer in the gaming industry more than three decades ago by being the first state in the country to implement a video lottery system. At the time, the state’s Lottery Commission turned exclusively to a new company called GLI for start-up consultation and video terminal/system testing and certification. Soon after, the South Dakota Commission on Gaming was created to regulate casinos and contracted with GLI for slot machine testing. Now, 30 years later, GLI and the South Dakota Commission on Gaming are continuing their three-decade relationship by renewing GLI’s consulting contract.

Since it first began, the contractual relationship between GLI and the South Dakota Commission on Gaming has evolved along with gaming in the state. Today, GLI tests a wide variety of advanced electronic gaming equipment and consults with the state on the latest emerging gaming technologies.

“In 1989, the State of South Dakota took a chance on a small startup gaming test lab and today we can look back with a sense of pride in all that we have accomplished together during these many years,” said James Maida, President and CEO of GLI. “We have enjoyed a wonderful relationship with the State of South Dakota and the South Dakota Commission on Gaming. We owe them a tremendous debt of gratitude for believing in our company and sharing our vision of how gaming could flourish under the protection of independent testing. We look forward to working together for years to come to ensure the integrity and prosperity of South Dakota’s trailblazing gaming industry.”

“Since the inception of gaming in South Dakota, GLI has been an invaluable part of our accomplishments from the outset,” stated Larry B. Eliason, Executive Secretary for the South Dakota Commission on Gaming. “As we began the process of implementing gaming throughout the state, we needed to ensure our residents, and ourselves, that gaming could be conducted honestly and successfully, while protecting competition and public policy. Our close relationship with GLI was, and continues to be, a key element in achieving those goals.”

Gaming Laboratories International (GLI®) Hosts 11th Annual Latin American and Caribbean Regulators Roundtable in Lima, Peru Aug. 6 - 8

LAS VEGAS, NV (June 12, 2018) - Gaming Laboratories International (GLI®)  announced that it will host its much-anticipated 11th Annual Latin American and Caribbean Regulators Roundtable August 6 - 8, 2018 in Lima, Peru, where Mr. Manuel San Roman Benvante, General Directorate for Casino Games and Slot Machines, Peru Gaming Regulator, will be the host regulator.

Presented by the global independent consultancy, testing, and certification laboratory’s world-renowned GLI University®, this year’s Latin American and Caribbean Regulators Roundtable is an educational event held free-of-charge and attendance is exclusively for gaming and lottery regulators and government lotteries.

Held at the Estelar Hotel - Miraflores in Lima, the 2018 Latin American and Caribbean Regulators Roundtable offers two informative days of learning, networking, and thought-provoking discussion. Gaming and lottery regulators and government lotteries will share and gain important strategic insights from industry experts regarding such mission-critical topics as iGaming, sports betting, licensing, development and implementation of new games, regulatory updates, money laundering controls, testing and certification, and more. Attendees will also experience cutting-edge technological innovations that are fueling the future of gaming and lotteries in the rapidly evolving Latin American and Caribbean gaming and lottery sectors.

Karen Sierra-Hughes, GLI’s Director of Latin America and Caribbean Government Relations and Business Development, stated, “We cordially invite gaming and lottery regulators and representatives of government lotteries to join us in Lima Aug. 6 - 8 for engaging discussions and informative presentations regarding the many important issues affecting the Latin American and Caribbean gaming and lottery sectors. Attendees will also gain valuable insights from our expert team of global specialists.”

“We are dedicated to enhancing professional relationships between regulators by building a solid foundation of mutual understanding and cooperation, and by promoting a common interest in the prosperity and regulated growth of the Latin American and Caribbean industry,” added Sierra-Hughes. “The Latin American and Caribbean Regulators Roundtable reaffirms our strong and continuing commitment to this important region.”

 

Comprehensive Agenda Covers Key Industry Topics

This year’s comprehensive Latin American and Caribbean Regulators Roundtable agenda offers attendees a wide range of important and timely topics that are critical to the success of the Latin American and Caribbean gaming and lottery sectors, including:

  • Regulatory and Policy Development Best Practices - Establishing strong regulations that also allow for a thriving industry
  • Online Gaming, Sports Betting, and Lottery - The preference of new generations; risk assessment approach for the incorporation of new games and products; regulation/supervision; mobile gaming; player identification; player protection; and security
  • Best Practices in Technology and Certification for Lottery and Gaming Operations
  • Standards for Sports Betting Regulation and Supervision
  • Tools for the Professionalization and Institutional Strengthening of Government Lotteries
  • Licensing Operations and Process for Renewals 
  • Latin America and Caribbean Regulatory Update for Land-Based and Online Gaming and Lottery
  • Field Inspection and Supervision Processes for Land-Based and Online Operations
  • Responsible Gaming
  • Anti-Money Laundering (AML)
  • What do the Gaming and Lottery Industries Mean for Our Countries? Dissemination of industry facts; job creation; social responsibility; social causes; the industry as a business

 

Building on a History of Success

Last year’s Latin American and Caribbean Regulators Roundtable, held in Panama City, Panama, welcomed attendees representing government lotteries and gaming and lottery regulators from many countries across the region, including:

  • Argentina
  • Aruba
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • Curacao
  • Dominican Republic
  • El Salvador
  • Jamaica
  • Mexico
  • Panama
  • Peru
  • Puerto Rico
  • Spain
  • Trinidad and Tobago
  • Uruguay

2017 Latin American and Caribbean Regulators Roundtable Attendee Testimonials

“Our industry is highly regulated, and it is, therefore, important to be able to respond effectively and immediately to new technological and regulatory trends. Precisely, the answer to those tendencies and their management are those that GLI allows us to study and focus on during Regulators Roundtables – a unique opportunity for all regulators from the industry to be able to share experiences and ideas so we can carry out our ministerial work effectively.”

  • Jaime A. Irizarry Delgado, Gaming Director, Puerto Rico Tourism Company

“The Latin American and Caribbean Regulators Roundtable was a great opportunity to learn from the state first hand where the gaming industry stands in their region, with its different complexities and peculiarities. The opportunity to exchange experiences with other regulators, without a doubt, allows us to broaden our perspective and reflect on what value we want to add to this activity and how we take on the challenge of regulating it, taking care not only of the technological advances, but also to ensure that their development takes place within an ethical framework.”

  • Vivien Villagrán Acuña, Superintendent of the Superintendency of Casinos, Chile

“It has been an honor for me to have attended the GLI Latin American and Caribbean Regulators Roundtable for the first time. This Regulators Roundtable has been a real success in terms of the quality of presentations, content and active participation of its participants.”

  • Guillermo Olagüe Sánchez, Deputy General Director of Gambling Regulation at the DGOJ (Directorate General for Gambling Regulation), Ministry of Finance and Civil Service, Spain

 

REGISTRATION IS OPEN. (Registration is only for gaming and lottery regulators and government lotteries)

To register for the 2018 Latin American and Caribbean Regulators Roundtable, please click here.

Gaming Laboratories International (GLI®) Releases Draft Event Wagering Technical Standard for Industry-Wide Comment

Significant Regulator, Operator, and Supplier Demand for Sports Betting Technical Standard Culminates After a Year-Long Process of Analysis and Collaboration

LAKEWOOD, NJ (June 5, 2018) – After more than a year of working closely with domestic and international gaming stakeholders, Gaming Laboratories International (GLI®) announced that it has released its longawaited draft technical standard specifically for event-wagering operations. “GLI-33: Event Wagering Systems” is a technical standard produced by GLI for the purpose of providing independent technical analysis and/or certifications to wagering industry stakeholders wishing to represent compliance for their wagering operations and systems. 

GLI Responds to Significant Demand

More than 12 months ago, U.S. state regulators, sports betting operators, sovereign tribal nations, lotteries, and industry suppliers across the country began asking GLI to establish a clear and cohesive technical standard for sports/event wagering systems designed to help them regulate and/or implement legal wagering on sports and other events. Responding to this stakeholder demand, GLI spent approximately one-year formulating GLI-33, which was submitted for industry-wide comment via an advisory notice on May 18, 2018. 

GLI Leverages Decades of Global Sports Betting Experience

Leveraging its decades of extensive global sports/event wagering experience throughout markets in Australia, Europe, Africa, Latin America, Canada, and the U.S. (Nevada), GLI’s global team of sports betting experts has been working closely with industry stakeholders across the country to help prepare them for the expansion of regulated sports betting in the U.S. These types of industry collaborations are immeasurably valuable for the industry as they allow interested parties to guide technical standardization across the industry.  

“As the first and most experienced independent event-wagering testing and certification lab in the world, we used our nearly 30 years of global sports-wagering experience to develop GLI-33, the world’s first event-wagering standard that can be effectively deployed by jurisdictions across the U.S. to ensure the integrity of the country’s dramatically expanding sports betting opportunities,” stated James Maida, President and CEO of GLI. 

“We are gratified that so many gaming authorities, operators, and industry suppliers across the country reached out to GLI as their essential technical partner to cooperate in developing this new technical standard for event wagering,” Maida added. “Thanks to this extensive and close collaborative effort, the draft GLI-33 standard offers a starting point for clear guidance regarding betting integrity and a way to move forward responsibly in the wake of the U.S. Supreme Court’s recent ruling striking down the Professional and Amateur Sports Protection Act (PASPA). We encourage broad participation as we refine this extensive document into a useful template for the U.S. market.”

GLI-33 Public Comment Period Concludes June 8, 2018

The draft of GLI-33, which is available at http://www.gaminglabs.com/gli-standards, is being provided to gaming and lottery regulators, suppliers, test laboratories, operators, industry trade associations, and other key stakeholders for review and comment for a limited time. Written comments are encouraged and can be submitted to GLI upon review of the linked PDF copy of GLI-33 provided here. The formal comment period began with the issuance of the GLI-33 Advisory on May 18, 2018, and concludes in three weeks from that date, on June 8, 2018. Comments should be submitted to the “GLI Compliance” mailbox at Compliance@gaminglabs.com

GLI Standards Are the World Standard Each standard in the GLI Standard Series is a culmination of industry best-practices and is continually updated based on industry feedback. The GLI Standards are true “industry standards” in that they are created using a collaborative approach which involves thousands of gaming industry stakeholders. These standards are intended to assist regulators by creating baseline technical guidelines which they can adopt and/or utilize in the manner they see fit. In addition to assisting regulators, the standards are of tremendous value to suppliers who use the standards as a guide in their design and development process, saving both time and expense. GLI Standards are available for free download by clicking here.

Gaming Laboratories International (GLI®) Names Alexander Haberl Regulatory Development Manager

LAS VEGAS, NV (May 23, 2018) – Gaming Laboratories International (GLI®) is pleased to announce that it has named Alexander Haberl Regulatory Development Manager. In his new role with GLI, Haberl will be meeting with regulators, monitoring regulatory developments, and updating various GLI departments about changes to regulated European gaming markets and their effect on general technical information and gaming products. He will be based out of the GLI Netherlands/GLI Vienna office.

PHOTO: Download high res photo here https://we.tl/SdBAIFNiuV

“I am excited to welcome Alexander to our GLI team in Europe,” said Martin Britton, Managing Director of GLI Europe and Africa. “Alexander is an industry veteran with many years of experience in the areas of new product development, R&D, server-based technology, and technical compliance. I am confident that his unique professional skills and expertise will contribute significantly to delivering GLI’s world-class capabilities and customer service throughout the expanding European gaming market.”

Haberl began his gaming industry career as a project manager with Novomatic – Austrian Gaming Industries GmbH where he worked in the Multi-Station Products R&D Department to develop new server-client based technology, with an emphasis on electronic table games. During his tenure at Novomatic, Haberl contributed to the development of a variety of gaming platforms and products, including Novo Unity I™, Novo Unity II™, NovoLine Interactive™, and the Cash Connection™ linked progressive system. Haberl also managed Novomatic’s Technical Compliance Department, where he was responsible for all PC technology-based client-server system products. In addition, he helped establish modern R&D methodologies following ISTQB standards and was part of the team that initially licensed Novomatic’s VLT system in Italy.

Haberl then became the head of group projects at Greentube IES GmbH, Novomatic’s online gaming division. While at Greentube, Haberl managed various online projects with all other Novomatic partner companies, including the development of a new 360-degree server-based gaming platform merging online and land-based network gaming technologies.

Most recently, Haberl was the Managing Director of BMM Testlabs and Director of Business Development for BMM Europe GmbH in Austria.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

GLI Strengthens its European Presence with Second Austrian Office

TRAISKIRCHEN, AUSTRIA (May 23, 2018) – Gaming Laboratories International (GLI®) is adding some serious muscle to its European operations with the opening of a second office in Austria. The newest office will complement its existing Graz laboratory to better serve the needs of the rapidly expanding European gaming market. 

As the third member of GLI Austria, the GLI Traiskirchen office further strengthens GLI’s already strong European presence in the areas of iGaming, land-based testing and lottery certification, auditing, and IT security. GLI Austria also operates offices in Graz, Austria and Krakow, Poland. 

The new office is located in the town of Traiskirchen, approximately 20km (12.5 miles) south of Vienna and is headed by Technical Manager, Christian Schlinger. The new office address and contact number are: 

Wienersdorferstrasse 20-24 
Objekt M37/7 
A-2514 Traiskirchen 
Austria 
Phone: +43 2252 2740 10 
 

“The opening of our new Traiskirchen office is but the latest example of how we partner with local markets to deliver the global strength of our world-class testing, certification, and customer service,” stated GLI Austria Managing Director, Heinz Winkelbauer. “By adding additional technical experts and enhanced capacity to our already impressive capabilities, we are able to do even more of the heavy lifting that our valued European clients and customers demand for their mission-critical projects.” 

Martin Britton, Managing Director of GLI Europe and Africa, added: “The opening of this office is part of our long-term growth, with it being strategically located to serve Austria and bordering countries. The team is ready to serve current and future clients.” 

American Association for Laboratory Accreditation (A2LA) Reaffirms ISO/IEC 17025 Accreditation for Gaming Laboratories International (GLI®), Making it the Most Highly Accredited Lab in the World

Zero Deficiencies Found in Las Vegas, Vancouver, and Wheat Ridge Labs

LAKEWOOD, N.J. (May 21, 2018) – Gaming Laboratories International’s (GLI®) laboratories in Lakewood, New Jersey, Las Vegas, Nevada, Vancouver, British Columbia, and Wheat Ridge, Colorado have once again earned biennial accreditation for ISO/IEC 17025 technical standards from the American Association for Laboratory Accreditation (A2LA). The audit yielded zero deficiencies in the Las Vegas, Vancouver, and Wheat Ridge labs.


GLI laboratories have been accredited by the A2LA for 12 years. With 14 accredited labs globally, GLI has established itself as the most highly accredited gaming testing lab in the world by a wide margin. The GLI Group of Companies maintains 27 accreditations from various accreditation bodies worldwide.

The rigorous accreditation process takes several weeks to complete and involves written responses and onsite inspections.

A2LA accreditation is a requirement by some regulators and serves the purpose of holding GLI’s operations accountable to a third party with internationally accepted standards for quality and excellence.

“Achieving A2LA accreditation is a costly and highly involved process. This accreditation is absolutely essential to the work we do for our customers around the globe because it gives our customers all the more reason to have increased confidence in GLI,” said GLI Vice President of Compliance Chris Gallo. “GLI has a very mature and effective management system that assures consistently high quality and comparable results across all offices, and it is that consistency in quality that is important to our regulatory, supplier, and operator clients.”

Upon completion of the Las Vegas lab audit, an A2LA auditor commented that he was impressed with the management systems in place which lead to consistent quality in the execution of testing processes across all GLI offices.

GLI invests nearly $120,000 in fees and expenses each year to uphold global accreditation. This does not account for the labor cost for the dedicated team that manages GLI’s quality system globally, or the nearly 1,000 hours required in support of the accreditation process annually.

GLI Quality Manager Mark Mensik is responsible for GLI’s global accreditations, and he and his team are diligent in using quality metrics to constantly refine GLI’s procedures in compliance with accreditation standards.

“Because of Mark’s expertise and constant pursuit of excellence, our lab teams are able to live up to our commitment to be the trusted global compliance and quality expert relied upon by our clients – delivering world-class customer service and value that is unmatched,” Gallo said.

About A2LA

Celebrating its 40th anniversary, A2LA is the only independent, 501(c)3, non-profit, internationally recognized accreditation body in the United States that offers a full range of comprehensive laboratory and laboratory-related accreditation services and training. Established in 1978 as a non-profit, public service membership society, A2LA is dedicated to the formal recognition of competent testing and calibration laboratories, inspection bodies, proficiency testing providers, and reference material producers. For more information, please visit a2la.org/.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

# # #

Contact:

Christie Eickelman, Vice President of Global Marketing

+1 (702) 914-2220 or c.eickelman@gaminglabs.com

Gaming Laboratories International (GLI®) Receives Accreditation by the Republic of Cyprus to Test Wide Range of Gaming Devices

HAARLEM, THE NETHERLANDS (May 16, 2018) – Gaming Laboratories International (GLI®) is pleased to announce that it is the first to be awarded accreditation to test and certify gaming devices in the Republic of Cyprus. This prestigious honor further expands GLI’s already robust presence across Europe as the region’s premier testing and certification laboratory.

“We are extremely pleased that the National Gaming and Casino Supervision Commission of the Republic of Cyprus found in favor of accrediting GLI Europe as an independent laboratory certified to test a wide range of casino equipment,” said Martin Britton, GLI’s Managing Director for GLI Europe. “We look forward to continuing our work with the Commission to implement the provisions of the law in regards to testing and certification of casino equipment. We are committed not only to serving the needs of the Commission but to providing suppliers and operators with outstanding value and customer service.”

For more information about GLI’s testing, certification, and professional services, please visit gaminglabs.com, or contact GLI Europe directly by phone at +31--252-529-9838.

Gaming Laboratories International (GLI®) Offers Proven Sports Betting Testing & Consultancy Services

LAKEWOOD, NJ (May 16, 2018) – When the Supreme Court struck down the Professional and Amateur Sports Protection Act (PASPA), the landmark decision paved the way for numerous business opportunities relating to legal betting on sports across the U.S. The proven sports betting and consultancy team at Gaming Laboratories International (GLI®) has been on this playing field for decades, providing jurisdictions with the game plan they need for success in this global sports-betting arena.

“This is a watershed moment in the history of sports wagering here in New Jersey and throughout the country,” stated James Maida, GLI President/CEO. “For decades, GLI has been successfully providing feedback on sports and event wagering technical standards to governments around the world. It’s now time for GLI to leverage everything in our toolbox to facilitate faster time-to-market for those looking to execute the same results in the U.S.”

As the first and most experienced independent sports-betting testing and certification laboratory in the world, GLI is using its years of sports-betting expertise to help prepare legislators and regulators of sovereign tribal nations, aspiring sports betting operators, software suppliers, and U.S. states to effectively implement and regulate legal betting on sports across the nation.  GLI’s veteran team of sports-betting experts are helping clients and customers craft a winning sports-betting strategy in this post-PASPA era. Additionally, GLI provides training and workshops to better understand sports betting through its GLI University®.

“With this window of opportunity presenting itself for the first time to the industry domestically,” added Maida, “our team of more than 75 dedicated technical compliance, regulatory service, and supplier services staff have spent more than a year working with industry stakeholders to help prepare our customers by pulling from our deep pool of experience in sports/event wagering across global markets in Australia, Europe, Africa, Latin America, Canada, and the United States (Nevada). They are experts across the various elements, including betting integrity systems, IBIS, and geolocation.”

Betting integrity and the impact that wagering can have on “fairness of contest” is a key area that will be a focus of states and tribes as they consider how to approach sports betting. GLI is well positioned to assist in the implementation and evaluation of systems that address betting integrity and to provide subject-matter expertise to policymakers.

GLI’s Vice President of iGaming Salim Adatia added,“The rush is now on. Stakeholders who have been waiting for this day will benefit from engaging a lab with the most sports betting evaluation experience, technical competencies, and regulatory knowledge in order to best position themselves for success. GLI uses its extensive resources, expertise, proprietary technology, and carefully designed systems to offer a one-stop-shop for regulatory/technical requirements consultancy, sports-betting platform and application testing, and security auditing including penetration testing, vulnerability analysis, and threat and risk assessments.”

GLI’s testing assures online event wagers comply with appointed jurisdictional technical standards and best practices. They ensure wagers are accepted in a fair and secure manner so that resultant betting outcomes are in accordance with pre-specified rules. Additionally, GLI’s testing assures all wagers placed are correctly resolved and paid based on the correct odds and rules corresponding to the game or event. Moreover, this testing ensures appropriate mechanisms and controls are in place for adherence to technical requirements associated with the handling of wager disruptions and cancellations, abandoned events, and refunds.

In addition, GLI compares the front-end activity with back-end results and confirms that a complete and accurate log of transactions, performance, and payments are available upon request from the system for regulatory, taxation, player dispute, or other purposes.

“Whether you are a legislator, regulator, operator or product developer, GLI is available at your convenience to share insights on this landmark SCOTUS ruling repealing PASPA, and to offer information and solutions needed to ensure you and your staff are prepared for what is sure to be a formative period in the U.S. gaming industry,” Adatia concluded.

Gaming Laboratories International (GLI®) to Showcase Asian Expertise at G2E Asia

MACAO, China (April 24, 2018) – For more than 25 years, Gaming Laboratories International (GLI®) has provided the rapidly expanding Asian gaming market with the world’s leading testing, certification and professional services. GLI’s team of Asian experts will be on hand at the company’s booth #904 during G2E Asia 2018 to showcase the company’s broad expertise in the Asian market. Regulators, gaming suppliers, government representatives, and operators who visit the GLI booth will have the opportunity to gain invaluable insights into the emerging trends and challenges affecting the APAC region.

GLI Cybersecurity Solutions at the Forefront
With cybersecurity challenges driving the global conversation, GLI will demonstrate how it is at the vanguard of providing real-world solutions to protecting consumer information, mitigating security risks, and effectively tackling the complex, mission-critical vulnerability concerns throughout the APAC region. Recently, GLI became the first lab to successfully complete and issue IP Blocking Certificates for Philippine Offshore Gaming Operator (POGO) licensees in accordance with PAGCOR’s regulations governing the protection of consumer data. This important achievement is emblematic of how GLI is taking the lead in addressing how regulators, operators, and suppliers throughout the Asian region can protect their most valuable data from the growing threat of hackers and cybercriminals.

To underscore these core competencies in the cybersecurity arena, GLI will present an array of advanced and affordable IT and cybersecurity solutions through Bulletproof, a GLI® Company, at this year’s conference. These include (but are not limited to):

• 24/7 Security Operations Center and Security as a Service
• Cybersecurity Consulting
• Outsourcing and Managed Services
• Professional Security, Networking, Advanced Communications, Microsoft SharePoint and IT Infrastructure Services
• Vulnerability and Penetration Testing
• Software QA Testing
• Instructor-Led Training and Custom e-Learning Services
• Management (LMS) Administration Support
• Strategic Product Procurement

Global Capabilities with Local Focus
From the established gaming sectors of Macau, Singapore, and the Philippines to the emerging regulated markets of Cambodia, Vietnam, and South Korea, GLI uses its global capabilities to help local Asian markets pave the way for success in the land-based, lottery, and iGaming industries. Emphasizing its commitment to the evolving Asian gaming market, GLI will present G2E attendees with its expanding portfolio of world-class products and services, including (but not limited to):

• Gaming Equipment & Systems Testing
• Random Number Generator (RNG) Testing
• Network Risk Assessments
• Penetration Testing & Cybersecurity Services
• Regulatory and Jurisdictional Consultation
• Quality Assurance Testing
• Testing Automation
• Training & Education
• Professional Services

“We are enthusiastic about sharing how GLI’s unsurpassed knowledge of the Asian market can help new and existing clients and customers succeed during a time of unprecedented growth in this key gaming sector,” said Ian Hughes, GLI’s Vice President of Global Services. “Please stop by our booth #904, spend time with our team of Asian experts, and learn how our locally-focused, high-quality solutions can make the difference.”

About Gaming Laboratories International
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. For more information, visit gaminglabs.com.

 

Contact:
Christie Eickelman, Vice President of Global Marketing
+1 (702) 914-2220 or c.eickelman@gaminglabs.com

Gaming Laboratories International (GLI®) First Lab Accredited to Test and Certify Skill-Based Amusement Machines (SBAM) in Ohio

LAS VEGAS, NV (April 18, 2018) – Gaming Laboratories International (GLI®) announced today that it has become the first independent testing lab to be accredited by the Ohio Casino Control Commission (OCCC) to test and certify skill-based amusement machines (SBAM) in the state.

Read press release online here: https://prn.to/2HIbSlH

“We are extremely pleased that the Ohio Casino Control Commission voted in favor of accrediting GLI as the first independent laboratory certified to test skill-based amusement machines,” said Kevin P. Mullally, GLI’s Vice President of Government Relations and General Counsel. “We look forward to continuing our work with the Commission to implement the provisions of the skill-based amusement device law passed by the Ohio legislature in 2015. We are committed not only to serving the needs of the Commission but to providing suppliers of SBAMs and operators with outstanding value and customer service.”

According to the OCCC’s rules governing skill-based amusement machines, before an independent SBAM testing laboratory is certified by the Commission, it must undergo an investigation by the Commission to determine its competency and qualifications to conduct testing of SBAMs in accordance with Chapters 2915 and 3772 of the state’s Revised Code. The investigation covers such areas as corporate structure, policies and procedures, experience and expertise, staffing and equipment, and demonstrated skill in conducting testing to the appropriate standards.

Under the new rules and definitions governing SBAMs developed by the OCCC which take effect April 23, 2018, there are three categories of skill-based games that fall under the OCCC’s jurisdiction:

  • Category “A” games do not enable a payer to receive a prize as a reward with the exception of free replays (e.g. pinball and arcade-style games)
  • Category “B” games involve a player using skill to obtain a prize wholly contained within the machine (e.g. crane and claw machines)
  • Category “C” games allow players to redeem tickets, vouchers, or tokens awarded from the machine to obtain a prize (e.g. games usually found at family entertainment centers and similar establishments)

Senior Engineering Manager, Andrew Baran, represented GLI at today’s Commission meeting. “We have put a lot of effort into ensuring that our team is prepared to fully meet the needs of the skill game market in Ohio. We appreciate the diligent manner the Commission is taking in ensuring testing labs are fully qualified and we are proud of the intensive effort we are putting into this project.”

Gaming Laboratories International (GLI®) to Share Valuable Industry Experience at the Indian Gaming Tradeshow & Convention (NIGA 2018)

LAS VEGAS, NV (April 11, 2018) – Gaming Laboratories International (GLI®) will share nearly three decades of tribal gaming experience during the 2018 Indian Gaming Tradeshow & Convention at the Las Vegas Convention Center, April 17 – 20.

“We are delighted to welcome our valued tribal partners to GLI’s booth #827 at this year’s exciting NIGA tradeshow in Las Vegas,” said GLI’s Director of Client Services, Michael Capen. “This is a unique opportunity for tribal regulators, tribal governments, tribal operators, and gaming suppliers to meet with our knowledgeable team of tribal gaming experts on a variety of important topics impacting the future of tribal gaming throughout the country. We look forward to sharing thought-provoking insights, building and strengthening relationships, exploring innovative solutions, and learning from one another in a spirit of cooperation and dialogue.”

“I cordially invite attendees to join me and fellow panelists in Room N261 on Wednesday, April 18 from 2:00 p.m. to 3:00 p.m. for an informative discussion on the topic ‘Class II: The New 547.5 Standards. Are You Compliant?’,” added Capen.

 

Tribal Experts Provide Strategic Insights & Product Information

GLI’s team of tribal experts will be on hand to discuss how GLI’s proven world-class tools and resources can help pave the way toward success. A NIGA Associate Member since 1999, GLI has a long and successful history of providing valuable, high-quality training and assessment services to more than 225 tribes across North America.

Offering tribes the industry’s leading standards of quality and customer service, GLI’s knowledgeable tribal team will speak to tribal representatives and gaming suppliers about a wide assortment of world-class products and services at this year’s NIGA show. These include, but are not limited to:

•Accounting System Audits and Inspections
•Gaming Floor Audits and Inspections
•Bingo Systems Audits and Inspections
•Communication Testing, Including Advance Funds Transfer (AFT) Testing
•Kiosk Testing and Inspections
•Verification of Bonusing Features
•Software QA & Testing
•Governance, Risk & Compliance

 

Cybersecurity, Casino Management & Educational Services on Display

Attendees visiting GLI’s booth #827 will also learn about the class-leading cybersecurity services offered by Bulletproof, a GLI company, including:

  • PCI, DR, Incident Response and Consulting
  • IT Infrastructure Consulting
  • IT Project Management, Software QA & Testing
  • Microsoft & SharePoint Consulting
  • Security Aware Employee Training

Additionally, experts from Kobetron™ will be available to demonstrate the globally recognized capabilities of such well-known and respected products and services as IRIS Enterprise® casino process management, IRIS Online® real-time status alerts, Verify+ by Kobetron™,and the latest Kobetron hand-held verification tools.

Tribal regulators, gaming suppliers, and tribal operators of all experience and knowledge levels can also learn how they can benefit from the extensive educational and training opportunities provided by GLI University®, the company’s world-renowned resource for constant learning and constant change.

Gaming Laboratories International (GLI®) Names Johan Jonsson-Granberg Client Services Manager

LAS VEGAS, NV (April 9, 2018) – Gaming Laboratories International (GLI), the world leader in independent testing and certification for the global gaming industry, is pleased to announce that Johan Jonsson-Granberg has joined its European client services team as Client Services Manager. In his new capacity, Jonsson-Granberg will be responsible for delivering world-class customer service for GLI’s expanding portfolio of valued clients throughout Europe and around the world. He will be based out of GLI’s London office. 

“We are delighted to welcome Johan to GLI,” said James Illingworth, Director of European Client Services. “Johan joins us during an exciting time of opportunity for GLI in Europe. With Sweden gearing up for new gaming legislation, Johan’s Swedish heritage and his understanding of the unique aspects of the Scandinavian market will help position GLI for continued growth. Johan’s excellent credentials in online gaming, as well as other fields, will assist us in expanding our client base and market share throughout the region.” 

Immediately prior to joining GLI, Jonsson-Granberg was the content sales manager for Playtech, a leading supplier of innovative online gaming software, technology, and content solutions. With more than seven years of online gaming experience, Jonsson-Granberg previously served as an account manager for iSoftBet, a major provider of online and mobile casino games and e-gaming products. 

Gaming Laboratories International (GLI®) Names Raul Bouchot Senior Client Services Representative

LAS VEGAS, NV (March 19, 2018) – Gaming Laboratories International (GLI®) is pleased to announce that it has named veteran gaming executive Raul Bouchot Senior Client Services Representative. In joining GLI’s growing Client Service team, Bouchot will play a key role in providing unparalleled and personalized customer service to the company’s valued gaming and lottery clients across the country and around the world.

PHOTO: Download high res image here: http://bit.ly/2u3lVPa

“We are happy to welcome Raul to the Client Services team here at GLI,” said Manager of Client Services, Justine Clay. “Raul brings a wealth of gaming industry experience to his new position as Senior Client Services Representative. His expertise will no doubt enhance our ability to deliver world-class customer service to our valued clients.”

During his more than 25 years in the gaming industry, Bouchot has held key executive management positions with several major domestic and international gaming companies. His skill set includes a strong emphasis on the Australasia, European, and Latin American gaming sectors. He also brings a broad range of knowledge regarding slots and live and electronic table games.

Bouchot recently completed a consultancy as VP of Business Development with Vancouver, B.C.-based Jackpot Digital. He assisted Jackpot Digital’s senior management in developing a new company culture as part of the purchase by Jackpot Digital of electronic table game manufacturer Pokertek, Inc., where Bouchot had served as Sr. VP of Business Development.

Previously, Bouchot served as Business Development Manager for International Game Technology’s Multi-Player Series and Digi Deal product lines. He also was the Executive VP and COO of TCS America, Inc. (dba TCSJOHNHUXLEY), where he was responsible for bottom-line operational management encompassing all aspects of manufacturing, sales, and finance. Bouchot also held several key management positions at Shuffle Master Gaming, including VP of International Sales, Director of Sales, and Regional Sales Manager. He began his professional career at Tripp Plastics in Reno, Nevada, where he established the company’s casino sales division.

Gaming Laboratories International (GLI®) Becomes First Test Lab to Issue IP Blocking Certificates for Philippines Offshore Gaming Operator (POGO) License Holders

MANILA, Philippines (March 15, 2018) – Gaming Laboratories International’s (GLI®) Asia-Pacific (APAC) operations, led by GLI Australia, is proud to announce that it has become the first independent accredited gaming test laboratory to successfully complete and issue IP Blocking Certificates for Philippine Offshore Gaming Operator (POGO) Licensees, pursuant to Philippine Amusement and Gaming Corp (PAGCOR)’s existing POGO Rules and Regulations.

GLI’s testing and resultant certificates were undertaken in accordance with a Memorandum issued by PAGCOR to all POGO Licensees, requiring them to ensure that their IP address(es) used for offshore gaming operation were not accessible within the jurisdiction of the Philippines, on or before March 15, 2018.

GLI’s Vice President of iGaming Salim Adatia said, “We are honored to be the first PAGCOR-accredited gaming laboratory to test and certify various IP blocking protocols and solutions for POGO Licensees. We knew the importance PAGCOR placed on this mandate and how paramount IP blocking integrity is to this jurisdiction, which now hosts the largest number of online gaming operators in the APAC region.”

“Through our Adelaide, Sydney, and Macau test facilities, we are delighted to provide PAGCOR POGO license holders with the highest quality and most effective IP blocking testing services in the industry,” added GLI Asia’s General Manager of Client Services, Marina Wong.

GLI is authorized to provide independent testing and professional services to the Philippines, all Australian states and territories, New Zealand, Macau, Singapore and other APAC gaming jurisdictions. With more than 20 years of operations in APAC, GLI is the most qualified and experienced independent gaming laboratory in the region. GLI has offered extensive expertise and services to online licensees relating to IP Blocking Testing, Game, Platform, RNG, and Live Dealer testing. The lab also provides training through GLI University®; field inspections; responsible gaming; and security audits of all sorts including penetration testing, vulnerability analysis, and threat and risk assessments.

Gaming Laboratories International (GLI®) Names Blaine Preston Senior Client Services Representative

LAS VEGAS, NV (March 12, 2018) – Gaming Laboratories International (GLI®) has named Blaine Preston Senior Client Services Representative. In his new role, Preston will be responsible for delivering the highest level of customer service to key gaming and lottery clients.

Preston brings more than 15 years of professional experience in regulatory technical compliance, risk management, and security operations to his new role with GLI. Most recently, Preston served as Director of Security for the Missouri Lottery where he managed the Missouri Lottery’s security staff, investigations, and system security compliance program. Additionally, Preston was responsible for conducting in-depth licensing and background investigations, as well as managing lottery security oversight for more than 4,800 licensed retailers throughout Missouri.

Previously, Preston served as Enforcement Manager for the Missouri Gaming Commission. His responsibilities included regulatory compliance and enforcement, drafting rules and regulations, conducting investigations, and ensuring regulatory oversight of 13 Missouri-based casinos and corporate entities.

“It’s with great pleasure that we welcome Blaine to our growing GLI Client Services team,” said GLI Director of Client Services, Michael Capen. “His depth of experience working for both the Missouri Lottery and the Missouri Gaming Commission further enhances our ability to provide the world-class results and unmatched service our valued clients and customers have come to expect from GLI.”

Preston obtained a Bachelor of Science degree in Computer Information Systems from Missouri State University and is a Peace Officer Standards and Training (POST) trainer. He is the 2015 recipient of the Missouri Lottery Executive Director’s Award for successfully implementing Missouri’s statewide lottery system.

Gaming Laboratories International (GLI®) Welcomes Global Audience to its 18th Annual North American Regulators Roundtable

LAS VEGAS, NV (March 8, 2018) – More than 225 attendees from across the country and around the world converged at the iconic Luxor Las Vegas on March 7th for the first day of Gaming Laboratories International’s (GLI®) 18th Annual Regulators Roundtable.

PHOTOS: Download high res images at this link: http://bit.ly/2DaGSHj

Among the attendees were some of the most recognizable and influential Tribal gaming and state government leaders.

Presented by GLI University® and billed as the largest educational and networking event of its kind for gaming and lottery industry regulators, the two-day conclave is a mix of informative workshops and inspiring general sessions covering a wide range of mission-critical topics, such as advanced game concepts, blockchain technology, skill-based gaming, sports betting, eSports, and technical standards.

A packed general session heard Kerry Bubolz, president of the Vegas Golden Knights NHL hockey team, for an enthusiastically received keynote address highlighting the impact the Vegas Golden Knights have had on both Las Vegas and the sport of hockey in their inaugural year.

Then, GLI President and CEO James Maida took the stage with an address focused on the theme, “Everything we do, we do for you.” He said GLI is expanding its already world-class capabilities with four independent organizations – GLI, Bulletproof, Kobetron™, and SLI Compliance™ – united by the common purpose of continually serving clients better. Maida emphasized that GLI’s nearly 30 years of experience, more than 1,100 global employees, and 21 laboratories are unmatched in the industry.

Maida also stressed that because “bad guys are getting better,” it’s more imperative than ever for regulators to stay ahead of the game, “because the risks are too high for anything else.” He noted that, based on client feedback, GLI is focused on continuous improvement of people, products, and processes; adding that GLI will be expanding its education through free industry leading webinars, creating a technical point of contact for every regulator, and increasing the number of regional seminars.

Attendees also enjoyed a thought-provoking discussion by Maida and Chad Kornett, GLI’s Director of Technical Compliance, on the future of gaming innovation. Maida and Kornett engaged in a lively interchange covering such hot-button issues as cryptocurrency, sports betting, virtual reality, and the emergence of eSports and skill-based gaming.

A highlight of the opening day’s activities was the Innovation Room, where a large crowd of attendees got a glimpse into the future of gaming technology. GLI “brought the lab to you” with up-close-and-personal presentations from Bulletproof and Kobetron. Additionally, students from UNLV’s Center for Gaming Innovation showcased new and emerging technologies.

The exciting opening day of the 2018 North American Regulators Roundtable concluded with an exclusive VIP cocktail reception overlooking the glittering Las Vegas Strip at the top of the Mandalay Bay Resort & Casino. The chic House of Blues Foundation Room was the perfect setting for regulator attendees to meet and mingle directly with more than 160 gaming and lottery suppliers from around the world who joined the event, enjoying this rare opportunity to directly interact with such a large number of regulators.

Maida said, “We thank everyone for coming to support this conference.”

The North American Regulators Roundtable concludes on Thursday, March 8, 2018. More information about the Roundtable can be found at www.gaminglabs.com/roundtable2018.

Gaming Laboratories International (GLI®) Brings North America’s Gaming Regulators Together for High-level Discussions at 18th Regulators Roundtable

Annual Event Takes Place March 7 and 8 at Luxor Las Vegas

LAS VEGAS (February 20, 2018) – North America’s gaming regulators are facing a rapidly changing gaming landscape, and at its 18th annual Regulators Roundtable, Gaming Laboratories International (GLI®) will help to bring clarity and focus to today’s most pressing issues.

The Roundtable, presented by GLI University®, will help elevate attendees’ understanding of new and emerging technologies through a mix of panel discussions, live presentations, intimate breakout sessions, and hands-on demonstrations.

“Both technology and consumer behavior in the broader entertainment industry are evolving at a breakneck pace. That means the gaming industry must also evolve to remain competitive against other entertainment offerings. This is why we produce the Roundtable – to shine a bright spotlight on technological trends so that regulators across North America can be as informed and prepared as possible for the industry of tomorrow,” said GLI President and CEO James Maida.

The Regulators Roundtable takes place March 7 and 8 at Luxor Las Vegas and will feature high-level discussions on the potential regulator impact of topics such as advanced game concepts, blockchain technology, cryptocurrency, cybersecurity issues, gaming legislation, skill-based gaming, sports betting and wagering, and technical standards development.

Delivering the keynote address is Vegas Golden Knights President Kerry Bubolz. The Vegas Golden Knights is one of the most successful expansion franchises in sports history, and Bubolz will address major league sports and specifically how the Vegas Golden Knights impact Las Vegas.

In addition to discussions on the main stage, the Roundtable will feature crucial breakout sessions. Plus, back for its second year, the Innovation Room is a mini-lab for up-close and hands-on demonstrations. Guest suppliers will help regulators understand their latest creations, while GLI’s Bulletproof and Kobetron teams will present must-have services and tools for regulators.

More information about the Regulators Roundtable, including agenda, registration and hotel information, can be found at www.gaminglabs.com/roundtable2018.  

GLI Asia is Celebrating Ten Years of Service to the Macau Gaming Market

MACAU, China (February 13, 2018) – As we enter the new year, GLI Asia is celebrating ten years of service to the Macau gaming market and to the operators, regulators, and suppliers of the surrounding regions in Asia-Pacific. The expert testing and consulting staff has been honored to diligently serve clients in land-based gaming, online gaming, and lottery sectors with unsurpassed skill and commitment, and like the year of the dog teaches us, GLI’s customer-focused approach is centered on the qualities of honesty, loyalty, and responsibility.

Photo: Download high res image of Marina Wong here: bit.ly/2soujI9

GLI Asia officially opened for operation on 20 July 2007. Since that time, the lab has grown to more than 300 square meters (about 3,300 square feet) and is the most structured test lab in Asia.

“It has been an honor and a thrill to see our business grow with customer demand. It is especially humbling when our customers return to us again and again, asking us for additional service offerings, allowing us to grow along with them,” said Marina Wong, GLI Asia’s General Manager of Client Services.

Another exciting aspect of GLI Asia’s Macau presence is its positive impact on the local economy, with each of the lab’s employees being local Macau residents. In fact, four employees have been with the company nearly since the lab’s opening. Julian Lei and Nathan Chang have been with the lab since 2009, and Ben Leung has been with GLI Asia since 2010. Their long-term presence and insights are a boon to GLI’s clients and to the lab’s other employees.

“We are proud that so many of our employees have chosen to stay with GLI Asia for so long,” Wong said. “Their experience is incredibly valuable to our clients, and to the other staff members. When new employees join us, they are able to quickly learn from our long-term employees and expand their knowledge base.”

Because of their expertise, GLI Asia staff have become in-demand speakers on lottery issues throughout the Asia-Pacific region.

Today the lab serves clients of all sizes in land-based gaming, online gaming, and in lotteries. Key services the lab provides include testing for hardware, software, platforms, systems, games, and RNGs.

GLI Asia also helped successfully develop China’s first gaming technical standard – “Technical Gaming Standards for Online Lottery Systems and Betting Terminals.” The lab has also executed numerous high-profile lottery projects in Beijing, China; South Korea; and Taiwan.

For Wong, the GLI Asia staff, and for GLI as a company, over the past ten years, the mission has remained the same: “We put the customer first,” Wong said. “We understand that when our customers succeed, we succeed. When regulators rest easier, when suppliers are able to speed up their time-to-market and reduce expenses, when operators’ casino floors are compliant and secure, and when the products are fair for everyone – that is when we know we have succeeded, together.”

So what does the future hold for GLI Asia? Wong said, “As we celebrate the year of the dog, we will continue to keep in mind our focus on honesty, loyalty, and responsibility. That is how we have earned both regulators’ and our clients’ trust, and we will continue to work hard every day to maintain that trust and to continue to be the most reliable lab in Macau, in Asia, and in the world.”

Gaming Laboratories International (GLI®) Invites ICE 2018 Attendees to Make Success the Only Option

GLI on Stand N3-210;
CEO James Maida Speaking on Panel
“Business Leaders: Doing Business in Indian Country” on 6 February

HAARLEM, The Netherlands (22 January 2018) – In an ever-changing world of new technologies, at ICE 2018 Gaming Laboratories International (GLI®) will have a team of collaborative industry experts on its stand to help regulators, operators, and suppliers to pave a way for success.

GLI will be on stand N3-210, where its team of global experts will meet with attendees and present the many ways GLI can help regulators, operators, and suppliers in land-based gaming, iGaming, and lottery make success the only option.

Additionally, GLI President/CEO James Maida will address ICE attendees on the panel “Business Leaders: Doing Business in Indian Country” at 14:30 on 6 February. Tribal gaming is a $32 billion a year industry, and GLI has been working with Tribal leaders, operators, and regulators since the beginning. Maida will help attendees understand the similarities and differences between Tribal gaming and the global market.

“Each of the 1,000 employees at GLI is committed to delivering the highest levels of quality and accuracy, rapid testing times, and supreme resource capacity to our clients in land-based, online, and lottery. We are thrilled with the opportunity to present our leading services at ICE, and we look forward to welcoming the industry to this outstanding event,” said GLI EMEA Managing Director Martin Britton.

In addition to its land-based services, at ICE, GLI will be discussing its global leadership in testing all areas of iGaming, including: In addition to its land-based services, at ICE, GLI will be discussing its global leadership in testing all areas of iGaming, including:
• DFS (Daily Fantasy Sports)
• eLottery
• eSports
• Geo-Location
• Interactive Games
• Internet Gaming
• Live Dealer
• Mobile Gaming
• Play-for-Fun
• Professional Services
• Platforms / RGS (Remote Gaming Services)
• RNG (Random Number Generator)
• Security Auditing
• Skill-Based Games
• Social Gaming
• Sports Betting
GLI’s experts also provide a wide range of testing, certification and professional services for operations of all sizes, including lotteries who are upgrading systems. Additionally, GLI Cybersecurity Services will discuss tools to help regulators, operators, and suppliers shore up their cybersecurity defenses to be better prepared to detect and react to a cyberattack.

Earlier this year, GLI acquired NMi Gaming, providing NMi’s clients with instant global reach through GLI’s accredited 475 jurisdictions. NMi will be on stand N4-122. Both GLI and NMi representatives can discuss all available services.

Visit GLI at ICE 2018 and make success your only option.

Gaming Laboratories International (GLI®) Names Rick Ketchledge Senior Manager of Engineering

LAS VEGAS, NV (January 3, 2018) – Gaming Laboratories International (GLI®) has named Rick Ketchledge Senior Manager of Engineering for its Las Vegas laboratory.

Download hi res image here:https://www.dropbox.com/s/40fvky4jodynn3o/GLI%20Rick%20Ketchledge.jpg?dl=0

Ketchledge brings a wealth of gaming industry-related experience to GLI that will be beneficial to the company’s operator, supplier, and regulatory clients. Most recently, he served as Quality Assurance Senior Analyst for MGM Resorts International. Previously, he served as Senior Software Test Engineer for IGT and as QA Manager Testing/Test Automation Lead for Allegiant.

“We are very pleased to welcome Rick to the Las Vegas engineering team,” said GLI Director of Engineering Faisal Khan. “GLI’s customers rely on us for supreme accuracy, quality, and expertise, and we are confident that Rick’s diverse experience in the gaming and hospitality industries, from the operator and supplier perspectives, will benefit our customers.”

Ketchledge holds a Bachelor’s degree in Computer Science from North Central College.

Gaming Laboratories International (GLI®) Urges Clients to Examine Their Cyber and Information Technology (IT) Security Measures at MGS Entertainment Show 2017

MACAO, China (October 26, 2017) – Gaming Laboratories International (GLI®), under their professional and technology services brand, Bulletproof, is urging its clients to examine the cyber and Information Technology (IT) security measures currently set in place at their gaming establishments to ensure all assets are safe and secure.

However, how does one know if his or her organization is truly secure from internal and external threats? GLI’s Bulletproof team can help! The company offers the following IT security services and more:

  • Cybersecurity services
  • Source code security audits
  • Security Operations Center (SOC) as a service
  • Cybersecurity incident response and forensics
With nearly 30 years of gaming industry experience, GLI is the world leader in gaming certification and testing and understands your operation both inside and out, leveraging innovative testing methodologies and advanced tools. They offer access to resources in every jurisdiction in the world to ensure your business is successful.

GLI Asia Limited General Manager Client Services Marina Wong said, “GLI and Bulletproof are very excited to offer the very best IT security services to our clients in the Asia-Pacific region. We utilize best-in-breed methodologies to ensure we are offering the most comprehensive security services in the gaming industry. No project is too large or too small for our experts. Please visit with our experts to determine the best solution for your gaming operation.” 

Don’t gamble on IT security and risk your customers’ data safety and security or your operation’s reputation. GLI and Bulletproof will be at the MGS Entertainment Show 14-16 Nov., stand #AL31, to discuss cyber and IT security and the various services GLI offers.