7201 West Lake Mead Blvd.
Suite: 501
Las Vegas, NV 89128
Phone: 800.500.1973

Key Personnel

Christopher Justice - President
Justin Sprague - Head of Marketing
Michael Minor - Head of Sales
Dawn Ray - Head of Operations
Andrew Schwartz - Head of Engineering

About Global Payments Gaming

All around the world, cash is losing its luster. Consumers increasingly prefer flexibility and choice when it comes to paying.  Yet, cash remains king on gaming floors across the country—an experience that is increasingly inconvenient, expensive and insecure for casino operators and their patrons. Now, there’s a better way.

You can’t just leave your business operations, reputation and patron experience in the hands of anyone.  We’ve been the preferred partner of leading physical and online gaming institutions for more than 20 years for a simple reason: we’re more passionate about helping our clients succeed than anyone in the business.

Unlock the full power and convenience of contactless gaming by adding Multifactor Authentication to VIP Financial Center and enable your guests to enroll in VIP Preferred at the kiosk without the need for printed banking documentation, or a more extensive application process at the cage. Pair these tools with Global Payments VIP Mobility app, and your guest will be ready for a totally paperless, totally cashless, and completely new and fun way to game!

VIP Mobility

The modern gamer is a digital-first consumer at heart. Whether it’s using the smartphone to pay a bill, purchase a new outfit, or reconnect with friends across the country, access to the world is now at their fingertips. Global Payment’s VIP Mobility is the first, and only solution of its kind, to bring this modern and digital approach to gaming. By harnessing the convenience, flexibility and ease of Global Payment’s groundbreaking VIP Preferred account network and including functions like eCheck and Choice 4 deferred settlement, today’s gamer can transfer funds directly from their VIP Preferred balance to their favorite game with the touch of a screen. Totally paperless, totally cashless, completely fun!

VIP Financial Center

The modern gamer is a digital-first consumer at heart. Whether it’s using the smartphone to pay a bill, purchase a new outfit, or reconnect with friends across the country, access to the world is now at their fingertips. With the full suite of VIP Preferred products, including the VIP Financial Center kiosk solution, today’s gamer can safely and securely enjoy their favorite slots and games in a completely paperless and contactless way!

Unlock the full power and convenience of contactless gaming by adding Multifactor Authentication to VIP Financial Center and enable your guests to enroll in VIP Preferred at the kiosk without the need for printed banking documentation, or a more extensive application process at the cage. Pair these tools with Global Payments VIP Mobility app, and your guest will be ready for a totally paperless, totally cashless, and completely new and fun way to game!

Global Payments Gaming Videos and Product Demos

Latest News

GLOBAL PAYMENTS GAMING SOLUTIONS NAMED FOUNDING MEMBER OF RESEARCH COLLABORATIVE ON CASHLESS GAMING

LAS VEGAS – Sept. 16, 2020 – Global Payments Gaming Solutions has been named one of the
Founding Members of the University of Nevada Las Vegas (UNLV) International Gaming Institute’s
research collaborative on cashless and beyond. The research collaborative, to be housed at the UNLV
International Gaming Institute, will leverage its founding members’, like Global Payments Gaming
Solutions, existing technological, operational, and marketplace strengths to create a leadership position
on responsible gaming, which will be a crucial consideration in any forthcoming cashless wagering
conversations.


Taking its inspiration from the National Center for Responsible Gaming, the Collaborative’s objective is to
provide a neutral, scientific, data-driven foundation for policymakers and regulators to make sound
decisions in the future.


To date, responsible gaming (RG) policy on cashless wagering has been driven more by perception
rather than data. Very little scientific research exists on actual customer behavior when cashless systems
are deployed,” said Alan Feldman, Feldman, Distinguished Fellow, Responsible Gaming, IGI, Project
Director. “As a result, policies can be based on worries or beliefs rather than facts and scientific
methodologies. It is thus important to evaluate and study the potential unintended consequences of these
current policies in order to inform future RG policy. We are appreciative to have industry partners like,
Global Payments, that place as much importance on responsible gaming as we do.”


As a founding member, Global Payments Gaming Solutions will play an active role within the
Collaborative to support the group’s goal of identifying and addressing the most prominent concerns and
questions regarding cashless wagering. The Collaborative will also provide a thorough and objective
evaluation of the accumulated evidence and data on each of the researched topics.


“The rise of cashless gaming and wagering has led to conversations around the safety and security of the
practice, especially as the need for cashless gaming solutions has grown during the COVID-19
pandemic,” said Christopher Justice, president, Global Payments Gaming Solutions and participating
member of the Collaborative. “Global Payments Gaming Solutions is uniquely positioned to provide
industry leadership and expertise to support the Collaborative’s research efforts. Additionally, we recently
launched VIP Mobility, the industry’s first mobile solution enabling true cashless casino gaming, to
provide a more secure, more enjoyable gaming experience in a cashless manner, while also delivering
greater, and more effective, consumer protection for responsible gaming.”


Global Payments Gaming Solutions will be joined by Sightline, Everi, Worldpay and Freedom Pay as
additional founding members of the Collaborative.


About Global Payments Gaming Solutions? 
Global Payments Gaming Solutions, a division of Global Payments, enables the world’s gaming
entertainment leaders to create amazing consumer experiences and maximize spend across all of their
physical and digital properties. Our complete suite of payment solutions enables safe, secure and trusted
cash access at the cage, on the casino floor, or online. Learn more at Global Payments Gaming.

Responsible Gaming Education Week

According to the American Gaming Association (AGA), 77% of casual casino visitors (gambled less than 9 times in the last year) and 88% of avid casino visitors (gambled 10+ times in the last year) reported an awareness of available responsible gaming resources. Global Payments’ solutions including VIP Financial Center and VIP Mobility can equip patrons with the proper technology to encourage responsible gaming habits.

I'm proud to share with you the success of the cashless player experience as the driver for more responsible gaming on the casino floor.

Solutions including configurable spending limits, preset “cooling off” periods, and self-exclusion allow patrons to have a safe and responsible gaming experience while still giving patrons the enjoyment and thrill of being on the casino floor.

At Global Payments Gaming Solutions, we are proud to be participate in Responsible Gaming Week as we continue to drive innovation in solutions like the VIP Financial Center and VIP Mobility that encourage responsible gaming habits.

For more information on how switching to cashless and mobile gaming options can enhance the patron’s experience and promote responsible gaming, click here.

Best,

Justin Sprague 
Vice President of Marketing, Global Payments

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MONARCH TAPS GLOBAL PAYMENTS GAMING SOLUTIONS? FOR IGAMING

 

Global Payments Gaming Solutions announced Monarch Casino & Resort, Inc. (“Monarch”) has selected its igaming solutions to power the casino’s sports betting applications in Colorado and Nevada.

Global Payments Gaming Solutions enables Monarch Casino Resort Spa Black Hawk to create a fun and engaging casino experience for guests using smart devices. The igaming solution connects the online and brick-and-mortar gaming experiences and simplifies the process of account funding with Global Payment Gaming Solutions’ VIP LightSpeed® platform, combined with the VIP Preferred® e-check network to empower guests to effortlessly access funds from their checking account in a seamless, frictionless manner.

Notably, Monarch Casino Resort Spa Black Hawk was one of the first to go live with online sports betting in Colorado. Implementing Global Payments Gaming Solutions’ igaming solutions will allow Monarch Casino Resort Spa Black Hawk to take a multi-channel approach to online sports betting, as well as online casino, mobile gaming, fantasy gaming and more.

Commenting on the announcement, Christopher Justice, president, Global Payments Gaming Solutions, said: “Casinos should be able to serve their guests wherever they choose to play, including mobile devices, without sacrificing the gaming experience. Monarch is leading the charge to connect guests’ mobile gaming experiences to physical properties, and we’re pleased to be assisting them in this endeavor.”

A leader in the gaming space, Global Payments Gaming Solutions helps the world’s gaming entertainment leaders create amazing experiences and maximize spend across all of their physical and digital properties.

HOW CASHLESS GAMING TECHNOLOGY SUPPORTS RESPONSIBLE GAMING

According to the American Gaming Association (AGA), 77% of casual casino visitors (gambled less than 9 times in the last year) and 88% of avid casino visitors (gambled 10+ times in the last year) reported an awareness of available responsible gaming resources. 

While most guests practice responsible gaming habits, it is also the duty of the casino to equip patrons with resources that help minimize potentially harmful or excessive gambling activity. These resources can include, but are not limited to, enforcing the casino industry code of conduct, options for players to set time or money limits on machines, voluntary exclusion, brochures that provide the odds for casino games and a toll-free help line.

With Global Payments Gaming Solutions’ VIP Financial Center, casinos can ensure a safer, more secure and responsible gaming experience for patrons. The high-performance solution leverages the latest technology to provide enhanced responsible gaming measures, including configurable spending limits, preset “cooling off” periods, self-exclusion and more. These benefits can extend to the player’s mobile device through VIP Mobility, the industry’s first mobile solution enabling true cashless casino gaming from funding through cash-out. Patrons can responsibly enjoy the freedom of digital ticketing, easily pair mobile devices to any slot or table game, reload funds from their phone, and retrieve winnings once playing is complete.

The suite of full-service solutions offers additional layers of consumer protection while fitting within existing gaming regulations and operating under the casino’s existing technology infrastructure. Delivering a single source for self-service ticket redemption, cash access and cashless gaming capabilities, Global Payments Gaming Solutions’ VIP Financial Center and VIP Mobility are designed to successfully enhance the player experience and encourage responsible gaming.

To learn more, visit our Resource Center.

THE ROLE OF CASHLESS IN MODERNIZING PAYMENTS

As mentioned in our previous blog, the American Gaming Association shared its new principles outlining the modernization of payments on the casino floor to provide structure around the industry’s regulations of digital payments. According to the AGA, these principles have “come at a time when the majority (57%) of past-year casino visitors report the option for digital or contactless payments on the casino floor is important to them” due to COVID-19.

In light of the pandemic, consumers may be hesitant to use traditional forms of wagering, like cash. To make patrons feel more comfortable, resorts and casinos should take proactive measures to offer safer payment options on the floor. While cashless gaming not only provides convenience and flexibility, it also promotes a safer gaming environment during a period of social distancing.

As a trusted provider leading the modernization of cashless gaming environments, Global Payments Gaming Solutions’ VIP Mobility is the industry’s first mobile solution that enables true cashless casino gaming. Already being used successfully on the casino floor, VIP Mobility allows patrons to enjoy a seamless player experience from funding through cash-out.

Unlike traditional forms of wagering and betting, VIP Mobility enables guest to create digital TITO tickets on their mobile device by scanning an existing voucher or using their VIP preferred e-check account. The guest can pair their mobile device to any slot or table game by scanning a QR code. They can reload from their phone and retrieve funds once they are finished playing providing a seamless from funding through cash-out.

Click here to learn more about our Cashless Gaming solutions or visit our Resource Center.

Global Payments Participates In Fantini’s Cashless Gaming Report

Fantini Research’s latest special report Contactless Gaming: Mobilizing the Money offers insights on the status of contactless gaming in the industry.

The expansion of cashless gaming regulations in Nevada could pave the way for the industry’s latest revolution.

Global Payments was one of the companies that shared products and insights with Fantini.

The company shared details on app VIP Mobility:

Global Payments VIP Mobility

DOWNSTREAM CASINO RESORT GOES LIVE WITH CASHLESS PLAYER EXPERIENCE

Consumers are increasingly opting for contactless environments and choosing not to keep physical money on hand. To cater to this demand, the gaming industry is shifting to deliver an alternative, cashless experience that many guests now prefer. Cashless gaming has the power to give patrons the freedom of digital ticketing and uninterrupted play while allowing casino operations to tap a more cost-effective, secure payment method on the floor.

With the help of Global Payments Gaming SolutionsDownstream Casino Resort (Quapaw, Okla.) has successfully enabled the use of VIP Mobility, the industry’s first mobile solution enabling true cashless casino gaming, on its casino floor.

Traditional forms of wagering and betting leave casino operators and their patrons with an inconvenient, expensive and insecure experience. However, VIP Mobility transforms casino gaming to provide a seamless and secure player experience from funding through cash-out. Patrons can quickly create digital TITO tickets on their mobile devices, easily pair their device to any slot or table game by scanning a QR code and reload funds right from their phone. Once playing is complete, guests can immediately retrieve funds, ensuring play is never interrupted to get cash.

“Consumers are choosing to go cashless in virtually every aspect of their daily lives, so funding play on the casino floor should not be any different,” said Christopher Justice, president of Global Payments Gaming Solutions. “With VIP Mobility, Downstream Casino Resort is equipped with the tools needed to cater to consumer demand while ensuring patrons enjoy convenient and flexible gaming options to boost their experience.”

Check out our Cashless Gaming solutions or visit our Resource Center to learn more.