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Konami Gaming, Inc. Videos and Product Demos
The expansion of cashless gaming regulations in Nevada could pave the way for the industry’s latest revolution.
Konami was one of the companies that shared products and insights with Fantini, as well as provided a presentation, which you may view by clicking here.
Ellis Island Casino, Hotel & Brewery and Konami Gaming Launch Successful Field Trial of Marker Trax® Cashless Casino Markers
Konami Gaming, Inc. announced that its award-winning SYNKROS® casino management system has powered the launch of Marker Trax cashless casino slot markers at Ellis Island Casino, Hotel & Brewery, as the gaming industry’s first field trial of cashless slot credit lines in the state of Nevada. Guests at Ellis Island can apply, get approved, and begin using their slot credit in under five minutes, all electronically. Rather than receiving physical cash for a casino marker, guests enrolled in a PIN-protected SYNKROS cashless wagering account can use their Marker Trax slot credit line to play electronically on any slot machine on the property. The integration of Marker Trax with SYNRKOS enables Ellis Island Casino to seamlessly issue, record, manage, and track these cashless credit lines, for optimal collections and Anti-Money Laundering (AML) compliance.
“The convenience and security of Marker Trax allows players to access an approved credit line in minutes, while eliminating touchpoints with physical cash and multiple personnel,” said Gary Ellis, owner of Ellis Island Casino, Hotel & Brewery. “It’s incredibly simple for guests, and truly streamlined within SYNKROS for staff and supervisors.”
“Using the Marker Trax system at Ellis Island is a very easy way to play and allows me to never have to withdraw at an ATM machine,” said Ellis Island Passport Players Club Member D'Ante Garner. “It's a unique and convenient way of gaming and I believe it's the future.”
Garner is one of several participants in Nevada’s first field trial. Another is Jeanette Disbrow, who credits Marker Trax for effectively advancing the gaming experience, “Marker Trax is changing the face of gaming. It's a safe and easy alternative for slot players to enjoy, rather than having to use an ATM. It's the kind of innovation that's been needed in gaming for years.”
“SYNKROS has long supported cashless wagering and now we’re thrilled to work with Ellis Island Casino to take the technology even further through Marker Trax’s increased access to convenient slot credit,” said Tom Jingoli, executive vice president & chief operating officer at Konami Gaming, Inc. “This technology allows players to apply for a credit line, receive approval, and download that approved credit to their game without ever leaving their seat.”
“The player response and business results with Nevada’s first Marker Trax field trail has been incredibly encouraging,” said Charlie Skinner, chief operating officer at Marker Trax. “Our goal is to take the risk out of slot markers, to ultimately advance play activity for the benefit of players and properties. Add the electronic cashless component, and it’s even more safe and convenient for all involved.”
As Ellis Island patron Gev Danielian explained, “The ability to be able to walk into a casino after work without having to stop by an ATM or having to go home and pick up cash has been a game changer for me when it comes to me enjoying my time.”
SYNKROS’ robust data analytics combined with Marker Trax technology allows administrators to track all activity associated with an extension of credit. This creates a verifiable audit trail to ensure casino credit is enjoyed within the casino environment. Players can receive automated notifications about their available credit, with the ability to access electronically from any machine within the property. When a player wishes to withdraw from their cashless account, the Marker Trax outstanding balance must be paid prior to receiving payout.
Konami Gaming, Inc. announced that its award-winning SYNKROS® casino management system has been selected by Gulfstream Park & Casino in Hallandale Beach, FL. The centerpiece attraction of a 255-acre entertainment destination, Gulfstream Park & Casino showcases Thoroughbred racing, racing simulcasting, 700+ slot games, and 20 live poker tables in one spot. Starting this fall, Gulfstream guests will have the opportunity to enjoy system-delivered slot tournaments, catered casino loyalty rewards and offers, and more. Gulfstream Park & Casino is the first land-based casino to launch Konami’s SYNKROS casino management system in the state of Florida.
“We selected Konami Gaming to replace our previous system, due to SYNKROS’ demonstrated extremely high reliability and Konami’s reputation of customer support and responsiveness,” said Dana Leibovitz, casino manager at Gulfstream Park & Casino. “In addition, SYNKROS’ unmatched marketing and data analytics capabilities further enhance Gulfstream’s leading market edge, while empowering our teams to deliver greater entertainment to players directly at their slot machine.”
Guests will have the opportunity to discover, earn, and redeem rewards and offers catered to their activity and spend. With SYNKROS Offers Management™, guests can discover a mix of personalized rewards spanning comp vouchers, free play, drawing tickets, bonus points, and more, with direct access right on the slot machine’s screen or LCD display. Players can even qualify to compete in slot tournaments with SYNKROS’ award-winning True-Time Tournaments™, delivering a library of available tournament themes for on-demand or synchronized events.
“Gulfstream Park & Casino combines an array of entertainment under one roof, with an energy and excitement that is entirely unto its own,” said Jay Bertsch, senior vice president, North American games & global systems sales at Konami Gaming, Inc. “Konami is proud to partner alongside Gulfstream Park & Casino to take the patron experience to even further possibilities through SYNKROS’ top technology and robust reliability.”
Las Vegas, NV — October 17, 2018 Konami Gaming, Inc. announced the appointment of recognized industry veteran Victor Duarte to senior vice president & chief product & strategy officer, to support continued expansion of its world-class research and development. Duarte brings more than 20 years of experience in the global gaming and lottery industry, with expertise spanning multiple operational disciplines. As Konami’s senior vice president & chief product & strategy officer, he is responsible for leading the company’s games R&D, including vision, conceptualization, strategy, and execution.
“Victor Duarte has a strong track record of strategic leadership in the areas that matter to our customers, including product reliability and performance,” said Steve Sutherland, president and chief executive officer at Konami Gaming, Inc. “His demonstrated commitment to quality and innovation is consistent with Konami’s enduring vision for the business and its role across global markets.”
For more information about Konami Gaming, Inc., please visit www.konamigaming.com.
Jamul Casino® Selects Konami’s SYNKROS Casino Management System to Power Enduring Opportunities for its Guests, Team Members, and Community
Las Vegas, NV - May 21, 2020
Konami Gaming, Inc. announced that its award-winning SYNKROS® has been selected by Jamul Casino to deliver comprehensive gaming enterprise management across the 200,000 square foot destination. Celebrated as the casino closest to downtown San Diego with the most generous rewards system in the area, Jamul Casino is launching SYNKROS less than four years after first opening its doors in order to propel an even greater gaming and rewards experience. Konami’s SYNKROS is set to deliver leading systems technology across Jamul Casino’s 39 live table games, 1,600+ slot games, multiple restaurants and bars, and more.
“Jamul Casino will be taking advantage of Konami’s Money Klip to provide their guests the option of enjoying a true cashless experience. It is the perfect solution for the new gaming environment, giving casinos the ability to provide a safe and contactless experience at the casino,” said Tom Jingoli, executive vice president & chief operating officer at Konami Gaming, Inc.
“Our top reasons for selecting SYNKROS include its high rate of reliability, and Konami’s reputation for strong customer support and responsiveness,” said Josh Ford, chief information officer at Jamul Casino. “We also selected SYNKROS for its marketing and data analytics capabilities, to help us deliver greater entertainment to our players directly on the slot machines and help us gain an even greater edge in the highly competitive Southern California casino market.”
With an industry-leading 99.9% uptime, SYNKROS’ best-of-breed architecture allows for unparalleled reliability, as well as robust analytics. SYNKROS’ single ecosystem empowers Jamul Casino to deliver targeted rewards directly to a carded player’s slot screen or table game position, according to the guest’s entertainment preferences and historic spend. The launch of Money Klip™ also offers players the convenience of cashless wagering by loading funds to their loyalty account, for easy, fast, and secure digital transactions directly at the gaming machine.
“As an organization that has demonstrated outstanding commitment to the long-term interests of its community, Jamul Casino continues to build greater possibilities for future generations by investing in top tools and technology for engaging customers,” said Jay Bertsch, senior vice president, North American game & global systems sales at Konami. “Jamul Casino has a vision for the distinct value it contributes to the region, and Konami is dedicated to delivering leading systems tools and core infrastructure to best support that mission. This system conversion was a great experience, and it’s truly a tribute to the unified partnership and long-term commitment of both organizations.”
Las Vegas, NV - February 18, 2020
Resorts World Las Vegas announced the selection of Konami Gaming, Inc., as its exclusive gaming system management partner. Konami’s award-winning system, SYNKROS, will streamline, manage and optimize the US$4.3 billion resort’s gaming operations by converting meaningful data into actionable information. The dynamic system will provide the resort with powerful marketing, communications and tracking tools designed to increase player engagement through individually customized incentives; assess and optimize real-time casino performance through detailed reporting and visual analytics; and manage accounting, slot and table operations, among other capabilities.
Scheduled to open in Summer 2021, Resorts World Las Vegas will be the first resort on the Las Vegas Strip to integrate the full suite of tools available through SYNKROS’ comprehensive enterprise software license throughout the 110,000-square-foot, next-generation casino floor. Through the partnership, Resorts World Las Vegas and Konami will collaborate to bring a complete array of marketing solutions including first-to-market technology to the property, while simultaneously enhancing the players’ experience through key benefits including cashless wagering, mobile account management, loyalty and bonus awards and more.
“Reinventing the hospitality experience in Las Vegas means enhancing our service measures and boosting customer engagement through every touch point of the Resorts World Las Vegas experience, including gaming,” said Scott Sibella, president of Resorts World Las Vegas. “Through this partnership with Konami and the implementation of SYNKROS, we will have the ability to connect with players in real time to provide the most cutting-edge, personalized gaming experience on the Las Vegas Strip.”
“The opening of Resorts World Las Vegas will bring a wave of leading-edge technology, convenience, and amenities to guests, in ways that are absolutely historic for Las Vegas and the larger global gaming community,” said Tom Jingoli, executive vice president & chief commercial officer at Konami Gaming, Inc. “For years, Konami’s SYNKROS has worked to deliver guest experiences at the forefront of innovation, so the chance to create new heights of engagement and entertainment for future Resorts World patrons truly resonates with our shared, enduring vision. The work of Scott Sibella and his team has made an exciting impression on the space and we greatly anticipate this addition to the world-famous Las Vegas Strip.”
Those interested in learning more about SYNKROS’ award-winning product suite are encouraged to visit www.konamigaming.com.
Las Vegas, NV - January 30, 2020
Konami Gaming, Inc. announced R2 Gaming as its exclusive service partner throughout Canada. In efforts to ensure the highest level of nationwide customer service and continued growth across Canadian markets, Konami and R2 have expanded their 15-year distribution partnership to include service and support for all provinces.
“R2 Gaming has long been recognized for fast, thorough, and informed response. We are thrilled to extend this track record of quality service to all Konami customers across Canada,” said Tom Jingoli, executive vice president & chief commercial officer at Konami Gaming, Inc. “We anticipate a truly seamless transition for our Canadian customers, as we continue this proven partnership with the R2 team.”
Through its existing office locations in Ontario and British Columbia, R2 has established technical support models with proven success in serving Canadian markets. The company has made significant investments in its technical support infrastructure, with the ability to mobilize across Konami’s Canadian install base, effective immediately. Through this expanded partnership, Konami and R2 are positioned to lead the market in service and deliver the highest quality support across Canada.
“At Konami, we care about creating meaningful customer experiences with our company, our products, and most importantly our people,” said Michael Coppert, vice president, customer service at Konami Gaming, Inc. “Having the right people, in the right place, at the right time to deliver exceptional service is what matters most to us. Konami remains fully committed to delivering the highest levels of service and support to its valued customers worldwide.”
Virgin Voyages Selects Konami’s SYNKROS Casino Management System for its Founding Fleet of Luxury Ships
Las Vegas, NV - January 23, 2020
Konami Gaming, Inc. announced that its award-winning SYNKROS® casino management system has been selected by Virgin Voyages, the new lifestyle brand that is shaking up the travel industry. The brand has announced plans to launch four ships, leading with the Scarlet Lady which is scheduled to set sail in April 2020. Konami will deliver its leading player tracking SYNKROS system, combined with its newest games on the KX 43™ cabinet, to provide unparalleled entertainment, engagement, and convenience for sailors onboard. “Virgin Voyages is focused on delivering irresistible vacations that are uniquely transformational and rejuvenating for sailors,” said Frank Weber, senior vice president of hotel operations for Virgin Voyages. “Our Scarlet Lady is Adult-By-Design, which means that we are building a sanctuary at sea for the 18+ traveler, complete with epic experiences for our Sailors to enjoy.” SYNKROS’ agile architecture, real-time open integrations and dependable performance is ideally suited for operating in the open seas. It also offers robust marketing capabilities with an intuitive bonusing engine to deliver an elevated experience for sailors throughout the casino. “Virgin Voyages’ leading-edge approach showcases the ‘Virgin style’ of service, sophistication, and surprise in incredible ways,” said Tom Jingoli, executive vice president & chief commercial officer at Konami Gaming, Inc. “Konami is committed to delivering top casino systems technology to support Virgin Voyages Casino Operation.”
Las Vegas, NV - January 16, 2020
Konami Gaming, Inc. formally congratulates Vice President of Regulatory Compliance Lori Olk as one of Global Gaming Business (GGB) magazine’s “25 People to Watch” in 2020. She was selected by GGB’s editorial advisory board as a person poised to make a major impact on the gaming industry. With a more than 20-year track record in gaming regulatory compliance, Olk has helped ensure Konami’s compliance across 300+ governmental regulatory jurisdictions since 2011.
“Lori Olk is a leading force in gaming regulatory compliance on a global front,” said Tom Jingoli, executive vice president & chief commercial officer at Konami Gaming, Inc. “Her outstanding diligence, precision, and innovation extends across a vast network of influence, spanning operators, regulators, distributors, partners, and communities worldwide.”
Las Vegas, NV - January 14, 2020
Konami Gaming, Inc. announced first place honors for its SYNKROS casino management system in the Data Quadrant Awards by SoftwareReviews, a division of Info-Tech Research Group. SYNKROS® was selected to receive the gold medal through reviews submitted by verified industry operators. Konami received the highest total ranking over all competing casino systems. .
“The most important thing we offer our SYNKROS customers is a true partnership commitment. Our SYNKROS team is committed to cultivating strong customer relationships, built on trust and shared collaboration,” said Jay Bertsch, vice president of global system sales at Konami Gaming, Inc. “That is what sets us and our customers apart in driving competitive, leading-edge solutions to the casino floor.”
In addition to receiving the industry’s highest rankings overall, SYNKROS took first place in system-delivered bonusing, user training, and gaming reporting and analytics. SYNKROS delivers the most advanced architecture in the space, with a robust single database instance and industry-leading 99.9% uptime. Its most recent award-winning technology releases include SYNK Vision™ biometric player tracking, SynkConnect™ player mobile app, SYNKROS Dashboards™ business intelligence suite, SYNKROS Offers Management™, and SYNKdot™ mobile app for real-time property performance reports.
“We are pleased to highlight Konami’s SYNKROS as the market leader in this year’s Data Quadrant Awards,” said David Piazza, President of SoftwareReviews. “Our Data Quadrant report is founded entirely upon user review data, with a method of analysis backed by over two decades of IT research. These results show that Konami has built a strong relationship with their customers.”
Las Vegas, NV - January 7, 2020
Konami Gaming, Inc. announced a significant lineup of compelling new cabinets and popular progressive series at the 2020 ICE London event in ExCeL London, UK. More than 35,000+ guests are expected at the exhibition on February 4 – 6, where Konami is filling Stand #S7-110 with its latest proven gaming entertainment. Series including Dragon’s Law SeleXion®, Ba Fang Jin Bao™, and Treasure Ball™ have demonstrated success across Konami’s specialty 4K Ultra High-Definition (UHD) machines, KX 43™ and Concerto Opus™. As part of its continuing support for core dual-screen cabinets, the company is showcasing over two dozen original themes on Concerto™ upright and Slant™—from jackpot progressives to SeleXion® multi-game compatible content. Gaming executives and professionals at this year’s event will also encounter the official ICE premiere of Konami’s new 49J machine, offering high-end 4K entertainment across a 49-inch, “J-curve” display.
“This year’s ICE lineup is a demonstration of Konami’s commitment to delivering today’s top games, while driving new innovation for the future of the casino floor,” said Eduardo Aching, vice president, international gaming operations. “From the proven performance of Konami’s latest linked progressives, to creative advancements across the 49J cabinet, ICE attendees can experience a range of leading entertainment.”
ICE 2020 includes two specialty Konami cabinets, each with relaxed slant top, dual spin buttons, dual cup holders, and an exceptional 4K game library. Konami’s 43-inch screen KX 43 and 65-inch screen Concerto Opus cabinets will showcase several of the industry’s highest performing slot series. Treasure Ball is a top new linked progressive, with the ability to offer a mix of base game options to players through SeleXion multi-game. ICE 2020 also includes the special release of Dragon’s Law SeleXion, which combines the popularity of Dragon’s Law Rapid Fever™ and Dragon’s Law Boosted™ in one machine. Inspired by the success of Konami’s classic Cai Lai Si Ji™, an entirely new 4K linked progressive called Ba Fang Jin Bao has demonstrated success with flexible betting options and original base games. These ICE show highlights are available now across international markets.
“KX 43 and Opus are trusted Konami game cabinets, backed by a large library of successful game series,” said Aching. “We are confident about the entertainment and performance these specialty slots deliver—spanning everything from compatible multi-game content to entirely new progressive mechanics.”
This event also marks the ICE premiere of 49J, Konami’s latest high-end slot segment. With standout launch series like All Aboard™, the 49J is delivering top-tier entertainment quality and variety to global operators. The machine is a must-see showcase at ICE 2020, complete with spectacular overhead signage and lighted LED chairbacks. Two unique All Aboard base games are available for launch: Dynamite Dash™ and Piggy Pennies™.
“As KX 43 and Opus continue to gain global momentum, the new 49J is further expanding Konami’s high-end product offering by combining powerful games with premium merchandizing options,” Eduardo Aching said. “This distinctive ‘J-curve’ machine empowers operators with greater options when outfitting their casino floor.”
Konami Gaming’s ICE 2020 presentation additionally contains fresh dual-screen content for upright and slant. SeleXion-compatible base games, integrated progressives, and linked progressives are included, to support continued core product investment across international markets.
Sydney, Austrailia - December 19, 2019
The Star Entertainment Group and Konami announced the continuation of their partnership to bring top systems technology to its premium integrated resort locations across Sydney, Brisbane, and Gold Coast. For more than a decade, The Star has leveraged Konami’s award-winning SYNKROS® casino management system to deliver dependable performance and fresh engagement opportunities throughout its portfolio.
“Konami continues to be the core casino systems provider across our portfolio due to the company’s ongoing partnership commitment, and SYNKROS’ proven reliability for over a decade,” said David Croft, General Manager of Product and Strategy at The Star Entertainment Group. “Considering the level of service, collaboration, and innovation we’ve maintained, Konami’s SYNKROS best aligns with The Star’s vision to become Australia’s leading integrated resort company. The Star is looking forward to continue its partnership with Konami in developing innovative casino management solutions.”
“The Star is continually driving towards fresh entertainment opportunities and new levels of engagement,” said Mitsuhiro Miyazaki, Managing Director at Konami Australia Pty Ltd. “For as long as we have had the pleasure of working together, The Star Entertainment Group has been a company with a long-term, global approach to advancing the future of the industry.”
Through the latest agreement, The Star will introduce a number of leading technologies and new conveniences, from optimized rewards to cashless wagering. The Star has launched Money Klip™ cashless wagering for faster, more secure transactions. It allows players to load secure funds to their account electronically, rather than feeding bills or TITO tickets into each machine. Additionally, destinations across The Star’s portfolio will drive greater player loyalty rewards with optimal convenience, accessibility, and personalization through SYNKROS Offers Management™.
Red Lake Gaming Selects Konami’s SYNKROS to Deliver Enterprise-wide Casino Systems Technology Across Seven Clans Casinos
Las Vegas, NV - December 12, 2019
Konami Gaming, Inc. announced that its award-winning SYNKROS® casino management system has been selected by Red Lake Gaming Enterprises, Inc., operator of Seven Clans Casinos. Red Lake Gaming is scheduled to launch SYNKROS across its portfolio of premiere Northern Minnesota venues, including Seven Clans Warroad, Red Lake, and Thief River Falls. In total, the rollout will reach more than 1,500 slots and 10 live table games with industry-leading 99.9% system uptime.
“Superior service, exhilarating gaming entertainment, comfort, and convenience have long been at the forefront of our guest experience at Seven Clans Casinos,” said Ray Brenny, chief executive officer at Red Lake Gaming Enterprises, Inc. “Considering this legacy and our vision for continued growth, Konami’s SYNKROS was the top choice to drive our casino portfolio ahead of the curve.”
“Guests across Seven Clans Casinos will encounter exciting new promotions, tournaments, rewards, and mystery bonus events at all of our locations with the upcoming SYNKROS launch,” said Frances Graves, marketing director at Red Lake Gaming Enterprises, Inc. “SYNKROS’ advanced technology and single ecosystem provide the reliable foundation to support both our immediate and long-term objectives.”
Konami’s SYNKROS will power a single card system across all properties, allowing guests to enjoy seamless loyalty rewards from any of the company’s landmark locations. Additionally, players will have the opportunity to engage in system-delivered True-Time Tournaments™, SuperSeries™ floor-wide bonusing, and electronic promotional drawings, with a broad variety of potential prizes and cash awards.
“Seven Clans Casino properties stand out in a competitive region for providing an incredible retreat—from the atmosphere to the amenities,” said Jay Bertsch, vice president, global systems sales at Konami Gaming, Inc. “Konami is committed to connecting closely with properties through the upcoming launch and beyond, to maximize results for players, administrators, community members, and leadership.”