Las Vegas Laboratory
7160 Amigo Street
Las Vegas, NV 89119
Phone: 702-914-2220
Fax: 702-914-2799
Website: http://www.gaminglabs.com/

Key Personnel

James R. Maida - President
Paul J. Magno - Executive Vice President
Ian Hughes - Vice President of Global Sales
Christie Eickelman - Vice President of Global Marketing
Salim Adatia - Vice President of iGaming & Canadian Services
Martin Britton - Managing Director, Europe & Africa
Patrick Moore - Sr. Director of Client Services
Michael Capen - Director of Client Services, Tribal & Lottery
Karen Sierra Hughes - Director of Latin America Development
Marina Wong - General Manager, Asia

About GLI

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification.

At GLI, our mission is to provide world-class testing, certification and professional services to the global gaming industry, and to accomplish our mission with the highest levels of independence and integrity. Our clients are gaming regulators, suppliers and operators in jurisdictions all over the world, more than 475 in all. We help to ensure the integrity of the gaming industry, and we are proud to say that for more than 25 years regulators, suppliers and operators the world over have come to trust GLI.

We have established an incomparable team of professionals to test and certify equipment, including mathematicians, hardware and software engineers, compliance engineers, system and communication engineers, high-tech engineers and quality assurance specialists. These highly trained, hand-picked experts deliver a level of service and expertise that cannot be matched by any other testing lab.

Beyond testing, we offer a wide range of professional services including consultation, auditing, field inspections, security audits, responsible gaming, project management; Governance, Risk and Compliance, including World Lottery Association Security Control Standards (WLASCS) and ISO 27001 Information Security audit and certification; GLI University® training; and technical services.

Through our Bulletproof division, we bring our clients world-class cybersecurity, IT services and end-to-end solutions. These specialized practices around each service offering are designed to empower the continuous improvement of your processes, systems and overall business infrastructure. 

GLI Videos and Product Demos

Latest News

Gaming Laboratories International (GLI®) Announces European Promotions

NMi Gaming and GLI Merger Integration Complete, Bringing Additional Benefits to EMEA Clients

HAARLEM, The Netherlands (8 October 2018) – Gaming Laboratories International (GLI®) and NMi Gaming have completed their integration and have announced several staffing changes that will bring further operational efficiencies; speeding time-to-market, increasing bandwidth, and offering other key benefits to clients.

Martin Britton continues in his role as Managing Director over GLI EMEA, while the backbone of GLI UK remains the same; headed by Andrew Rosewarne and Dr. Rich Edwards.

With the expansion of iGaming across the EMEA sector, Rosewarne continues to provide great iGaming knowledge and initiative, playing a key role working in collaboration with GLI’s global offices and Salim Adatia, GLI’s VP of iGaming, to provide GLI’s iGaming clients with instant global reach through GLI’s 23 offices and 475 jurisdictions.

As the UK office headed by Rosewarne particularly specializes in iGaming, he and his team can provide the expertise to ensure the delivery of outstanding customer service; leveraging the merged capabilities of both GLI and NMi operations to help providers meet key regulatory deadlines with more speed, reliability, efficiency, and quality than ever before. GLI’s valued customers and clients will, therefore, benefit from this combined business ethos and enhanced operational bandwidth, which offers even more efficient testing and auditing brought about by the integration of GLI’s and NMi’s extensive resources in the region.

Additionally, Edwards is now leading all GLI engineering and math groups throughout EMEA, providing a wealth of experience to enhance methodology deployed with new technology products. These two key appointments ensure GLI’s position throughout the EMEA region in providing outstanding knowledge that can be passed onto clients in assisting them through the compliance process.

Additionally, the GLI and NMi sales teams have been combined across the EMEA region. Chris Davies is now co-head of sales with James Illingworth. Our frontline teams are key to ensure we reach our clients in providing guidance, assistance, and expertise.

“Over the past several months, there has been a great deal of positive internal activity. During this period, we have improved many processes to further benefit our clients, Now, these combined departments across EMEA, with key leaders providing enhanced focus, will further enhance our ability to provide unsurpassed service,” said James Illingworth, GLI’s Director of European Client Services – Netherlands.

The combined GLI and NMi operation consists of eight offices across EMEA with more than 320 employees.

In July 2017, the GLI Group acquired NMi Metrology & Gaming Ltd. and related gaming assets (“NMi Gaming”) from NMi Certin, B.V. and related parties. That move supported NMi Gaming’s clients by providing them with instant global reach through GLI’s accredited 475 jurisdictions. Additionally, the transaction aided GLI’s clients by allowing the firm to provide even greater levels of service and attention.

Learn more this week in GLI’s booth #4430 at the Global Gaming Expo in Las Vegas.

Supplier, Regulator, and Operator Attendees at G2E Benefit from Gaming Laboratories International’s (GLI®) Tested, Proven, Trusted Expertise

LAS VEGAS (October 1, 2018) – The world is open for business, and in booth #4430 at G2E 2018, supplier, regulator, and operator attendees can benefit from Gaming Laboratories International’s (GLI®) globally tested, proven, and trusted products, services, and expertise.

Attendees can register for a free pass to the G2E show floor using this link, then visit booth #4430 during G2E 2018 and learn how GLI can help open more markets to supplier products, help boost security and compliance, and gain critical insights into new technologies.

GLI is the one and only independent testing and certification lab that can provide suppliers with access to every existing and emerging gaming jurisdiction. Attendees can meet with GLI’s team of experts and discover GLI’s unsurpassed portfolio of testing, assessment, and certification services along with innovative “regulation ready” tools such as GLI Link® and Point.Click.Transfer.® GLI can take your products everywhere in the world quickly, accurately, reliably, and cost-effectively.

GLI will also discuss its innovative award-winning Test Automation, which works 24/7 to help suppliers get their products on casino floors even faster, and with more quality and reliability than ever before.
“Wherever you want to take your product, we have a solution to get you there, cost-effectively and with less risk,” said VP of Global Services Ian Hughes. “We are committed to quality testing that is done right the first time, which saves suppliers money, and gets them to market faster.”

Beyond the booth, GLI will lend its expertise to several panels during G2E. VP of Business Development Melissa Aarskaug will moderate the panel “The Power of Tech I: Suppliers’ Perspectives in Leveraging Technology to Bring Added Value to Your Customers.”

VP of Government Relations and General Counsel Kevin Mullally will moderate a Regional Roundup panel discussion as part of IAGA Best Practices Day. Mullally will also participate in an International Masters of Gaming Law (IMGL) Masterclass® on the topic: “Can Responsible Gaming Regulation Keep Pace with Advancements in Gaming.”

Director of Latin America and Caribbean Government Relations and Business Development Karen Sierra-Hughes will speak at the networking breakfast “Sports Betting in Latin America.”

Sports wagering will be a major discussion topic at G2E, and GLI continues to lead in the space, the latest example being the release of its highly-anticipated standard, “GLI-33: Event Wagering Systems,” the world’s first event-wagering technical standard, developed to ensure the integrity of the dramatically expanding U.S. sports betting market.

Gaming Laboratories International (GLI®) Names New Supplier Client Service Representative

Candi Lopez Will Interface with Las Vegas-based Suppliers

LAS VEGAS (September 27, 2018) – Gaming Laboratories International (GLI®) has again expanded its supplier client service team, naming Candi Lopez as a new Supplier Client Service Representative. She will be based in the company’s Las Vegas lab and will primarily serve Las Vegas-based suppliers.

Lopez has been with GLI for 12 years most recently serving as a Quality Assurance Supervisor, where she interfaced directly with GLI supplier clients of all sizes, supervised Quality Assurance staff, and helped to ensure the accuracy and timeliness of testing in GLI’s Las Vegas lab.

“We are thrilled to welcome Candi to our supplier service team. She has been working directly with supplier clients for many years, and brings a unique understanding of our client needs,” said Client Services Manager Justine Clay. “We are also excited that she is a long-time GLI employee, and we are proud that employees choose to stay with GLI and that we are able to develop our employees so that we can promote from within.”

Her technical expertise dates back to her time in the United States Marine Corps, where she repaired various radio/communication devices and adapted and modified cables to suit the needs of the Marine Corp, among other duties.

GLI Presented Informative Half-Day Regulators Seminar at IAGR 2018

GLI President and CEO James Maida and Team of Global Experts Shared Valuable Insights

LAS VEGAS (25 September 2018) - Gaming Laboratories International (GLI®) President and CEO James Maida and a team of locally focused, global experts led by GLI EMEA Managing Director Martin Britton presented an informative, complimentary half-day regulators seminar during the recently completed IAGR 2018 Conference.

Maida welcomed participants to the seminar and gave a brief update of GLI activity in jurisdictions around the world. He said, “It was both a pleasure and a privilege to present our half-day regulators seminar to such an esteemed group of industry colleagues. My thanks the outstanding team at IAGR for giving us the opportunity to host this valuable educational event during this year’s annual conference.”

“Set against the backdrop of an ever-changing global regulatory landscape, the thoughtfully curated topics we presented offered a great deal of relevant, timely, and useful information to help regulators around the world successfully overcome challenges and accomplish their goals and objectives. We appreciated the positive reaction from seminar attendees and look forward to partnering with IAGR for future educational events such as this,” Maida added.

One of the many highlights of GLI’s seminar was a special “Ask the Experts” panel on Blockchain, Cryptocurrencies, Virtual Reality, Fantasy Sports, and Sports. GLI panelists included Senior Compliance Engineer Sergio Suarez; Regulatory Development Manager Alex Haberl; and Andrés Méndez, head of GLI’s Penetration & Vulnerability Testing Services. Britton moderated the panel.

Cybersecurity continues to be a major concern to regulators worldwide. Marco Capozzi, GLI Europe’s Director of ISS, helped seminar participants sharpen their cybersecurity knowledge by speaking on Information Security: Autopsy of a Cyber Attack.

The seminar also featured three bonus educational workshops:

  • Marco Capozzi, GLI Europe’s Director of ISS, led Workshop 1: Bulletproof Services – Top 5 Gaming Cybersecurity Issues, along with Andrés Méndez, GLI’s Head of Penetration and Vulnerability Testing Services
  • Sergio Suarez, GLI Senior Compliance Engineer, led Workshop 2: GLI University® Training Program
  • Alex Haberl, GLI Regulatory Development Manager, led Workshop 3: Advance Game Concepts & Skill-based Gaming

Gaming Laboratories International (GLI®) Certifies First Tribal Sports Book in the U.S. To GLI-33 Event-Wagering Standard

GLI provides training and technical support to help ensure a flawless opening of the new tribal sports book at the Pearl River Resort in Mississippi

LAS VEGAS, NV (September 11, 2018) – The Mississippi Band of Choctaw Indians made history on Thursday, August 31, 2018, at 10:00.m. CST as the new sports book at their Pearl River Resort became the first tribal sports book in the U.S. to open with a system that is fully certified as compliant with Gaming Laboratories International’s (GLI®) landmark GLI-33 Event-Wagering Technical Standard.

At the request of the Choctaw Gaming Commission, GLI assisted the Commission’s technical and auditing staffs with on-site support to verify the internal controls and installation configuration of IGT’s® “Margin-Maker™” event-wagering system to GLI-33 standards. This helped ensure a flawless go-live of the sports book’s system from the moment the first wager was placed.

Additionally, sports-wagering experts from GLI University® provided two and a half days of on-site classroom-style training on the various aspects of sports wagering, from a technical, regulatory, and operational perspective.

“The Choctaw Gaming Commission took a very pragmatic approach to sports wagering,” stated Mackenzie Haugh, GLI’s Director of Engineering. “They first ensured that their commissioners, auditors, and technical staff were familiar with the many aspects of sports wagering such as events and the various types of bets, trading platforms and live feeds, reporting and auditing, and change management to name a few. This allowed them to take an educated, risk-based approach in selecting which aspects of their system should be regulated and audited while to not stifle the needs of operations on such an organic system. And through GLI University training and on-site technical teams leading up to go-live, GLI was happy and excited to help.”

GLI dedicated a team of experts to developing GLI-33 as the industry’s first event-wagering technical standard, and that working group spent approximately a year formulating GLI-33. The need for the standard became apparent after GLI received numerous requests from U.S. state regulators, sports betting operators, sovereign tribal nations, lotteries, and industry suppliers around the world to establish a clear and cohesive technical standard for sports/event wagering systems. The desire was to establish a standard to help them regulate and/or implement legal wagering on sports and other events.

Upon the official release of GLI-33, the Mississippi Band of Choctaw Indians was one of several regulatory bodies to immediately adopt the new standard. Prior to the release of GLI-33, which is part of the GLI Standards Series, a draft standard had undergone extensive industry review and comment from gaming and lottery regulators, industry suppliers, industry operators and industry trade associations.

Mississippi followed Delaware and New Jersey as the third state to legalize and launch sports betting after the Supreme Court’s historic ruling overturning the Professional and Amateur Sports Protection Act (PASPA); allowing for the expansion of sports-wagering opportunities throughout the country.

Gaming Laboratories International (GLI®) Renews Contract with Puerto Rico Tourism Company (PRTC) for On-Site Inspection, Consulting, and Training Services

LAKEWOOD, NJ (September 10, 2018) – Gaming Laboratories International (GLI®) has renewed its annual contract with the Puerto Rico Tourism Company (PRTC) for a wide range of professional services, including on-site inspections of gaming equipment tested within a laboratory setting and professional consultation pertaining to new technology, policy and legislation development, rule writing, field issues, player disputes, and forensic examinations.

Under the renewed agreement, GLI will continue to provide the PRTC with a dedicated team of experts for on-site inspections of gaming devices and systems, as well as associated equipment testing and audits of gaming systems, devices, and kiosks. On-site inspection of gaming equipment ensures that the equipment is configured correctly and can properly communicate and report the required accounting and security information.

“We are extremely pleased and thankful that the PRTC is continuing our successful professional partnership,” said GLI President/CEO James Maida. “We have been providing the PRTC with our testing, certification, educational, and consultancy services since 2001. We highly value our close working relationship with the PRTC and look forward to continuing to help the PRTC ensure the integrity of the gaming industry throughout Puerto Rico.”

Mr. Jaime A. Irizarry Delgado, Gaming Director of the Puerto Rico Tourism Company said, “The Gaming Division of the PR Tourism Company has contracted GLI’s services for the past 16 years without interruption. As regulators, we have obtained an excellent and professional service that has allowed us to be always ahead with everything related to new technologies, programs and modalities of emerging games. As part of our recent regulatory efforts, we are in the final stages of testing the use of the IRIS Online program in a modality that will allow us to achieve a better measurement of our communications systems and certification of gaming machines in our authorized casinos. Additionally, we are working together with GLI on Legislative projects regarding Online Gaming and Sports Betting, a measure in which we can regulate this activity and achieve growth in the sector. We thank James Maida and all his team for the support and consulting during all these years.”

The agreement includes renewal of the PRTC’s subscription to the IRIS® Online slot management system by Kobetron. IRIS Online empowers the PRTC to track all certified software components on casino floors, providing real-time updates to non-compliant software. Additional features provided to the PRTC include customized workflow, accounting, machine and component tracking, change requests, and claim dispute implementation.

The renewed agreement between GLI and the PRTC also includes a variety of scholastic services, training, and curricula provided through the company’s GLI University® training program.

This latest PRTC contract renewal is another example of GLI’s commitment to the region. Recently, GLI became the first lab to be certified by the Lottery of the City of Buenos Aires (LOTBA).

Gaming Laboratories International (GLI®) Showcasing Solutions to Help Suppliers Enter Latin America at SAGSE

GLI’s Latin America Team Brings 20 Years of Supplier, Regulator, and Operator Experience to Booth #301

LAS VEGAS (September 4, 2018) – As the global gaming industry turns its attention to SAGSE, Gaming Laboratories International (GLI®) will showcase solutions that help land-based, online, and lottery suppliers worldwide enter Latin American markets faster. GLI will be in booth #301.

“Technology is evolving rapidly, and that makes the gaming industry incredibly exciting. We are very much looking forward to this year’s SAGSE, discussing new technologies with attendees and helping the LatAm gaming industry to grow,” said Karen Sierra-Hughes, GLI’s Director of Latin American and Caribbean Government Relations and Business Development. “Globally, suppliers know GLI is the only lab that can take them anywhere in the world, and our quality means they get to market faster. We offer suppliers more markets for less, and our locally based experts provide our clients with deeper insights.”

GLI’s detailed and proven supplier testing and certification services reduce costs and speed time to market. Additionally, the company’s services for regulators, such as field inspections, security audits, and responsible gaming services help regulators maintain the highest levels of compliance and public trust.

Whether attendees are suppliers, operators, or regulators, GLI will be able to help with global insights delivered from a local perspective. The company has been working in Latin America for nearly 20 years and is celebrating the 10th anniversary at its GLI South America lab.

Among its recent successes in Latin America, GLI became the first independent test laboratory to be accredited by Lottery of the City of Buenos Aires (LOTBA), and the company welcomed 80 representatives from 33 government entities and 19 countries to its Latin American and Caribbean Regulators Roundtable.

The company will also be helping regulators, suppliers, and operators face the growing challenges of cybersecurity. Sierra-Hughes said, “Every company must do everything they can to increase their cybersecurity through careful planning. The reality is, staying ahead of an attack is a much better strategy than recovering from one. We will discuss many different cybersecurity services at SAGSE, and we strongly encourage all attendees to discuss this crucial business matter with us.”

GLI Opens Your Business to the World at G2E 2018

Learn How GLI® Can Open Your Business to the World at G2E 2018.

Booth #4430 • October 8 – 11, 2018
Sands Expo Center, Las Vegas


The world is open for business. Your business. And Gaming Laboratories International (GLI®) is the one independent testing and certification lab that can provide you access into every existing and emerging gaming jurisdiction in the world. Visit booth #4430 during G2E 2018 and learn how GLI can open your products to more markets.

Meet with our team of knowledgeable “export experts” at the show. Discover how GLI’s unsurpassed portfolio of globally tested, proven, and trusted products and services, along with innovative “regulation ready” tools such as GLI Link® and Point.Click.Transfer.®, can take your products everywhere in the world quickly, accurately, reliably, and cost-effectively.

We look forward to welcoming you to GLI at G2E 2018 and showing you how we can open a world of possibilities that you never imagined. No matter where you are on the globe, we’re with you for the entire journey. Please watch your inbox for future emails detailing the many more exciting things we have in store for you at this year’s show.

Gaming Laboratories International (GLI®) Welcomed more than 80 Representatives from 19 Countries to its 11th Annual Latin American and Caribbean Regulators Roundtable

LIMA, Peru (August 16, 2018) – Gaming Laboratories International (GLI®) welcomed more than 80 representatives from 33 government entities and 19 countries from Latin America, the Caribbean and Spain to its 11th Annual Latin American and Caribbean Regulators Roundtable. The three-day event took place in Lima, Peru with the collaboration of the Directorate of Games of Chance and Casino Games (DGJCMT), Peru´s gaming regulator.

This year’s record-setting event featured representatives from Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Curacao, the Dominican Republic, Guatemala, Jamaica, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Spain, Turks and Caicos, Uruguay, and the U.S. Virgin Islands. CIBELAE (Corporation of Iberoamerican State Lotteries) was also in attendance.

“We are overjoyed with the results of this year’s Roundtable,” said Karen Sierra-Hughes, GLI’s Director of Latin American and Caribbean Government Relations and Business Development. “We were very pleased to have such a diverse range of government sectors represented, which included gaming and lottery regulatory entities and government lotteries, and also the financial and AML supervision bodies that participated with a strong local representation. The Roundtable traditionally shines for its learning, collaboration and networking qualities, and especially in this occasion, it became a window into the current status of the gaming and lottery industries of the countries represented in the conference; and it has contributed in building to the efforts we are all doing toward the legitimization of our industry.

“We are extremely grateful to Mr. Manuel San Román Benavente, General Director of the DGJCMT and his team, for working with us hand-in-hand in the months prior to the event, and for the warm welcome and hospitality as a host regulator. We are thankful to all the regulators who collaborated to create the agenda and to the speakers who contributed to the content of the conference with their knowledge and experience. We are inspired to make the 2019 Roundtable an even bigger success.”

Peru’s General Director of the General Direction of Casino Games and Slot Machines, Mr. Manuel Antonio San Román Benavente said, “I would like to extend my greatest recognition and gratitude to GLI for the XI Regulators Roundtable that took place in the city of Lima. As the host country, we are proud that Lima was chosen as the host city. It will always be a pleasure to share with the regulators in attendance, a space for exchange of experiences and opinions on the games of chance industry. Only the ones that are part of this industry know our commitment and permanent mission, to show the society the strengths of a regulated industry in the constant fight against problem gambling and money laundering activities. These Roundtables have contributed to the fellowship among regulators where, in genuine team spirit, we share our experiences.”

Presented by GLI University®, the conference featured 28 speakers representing some of the most respected and brightest names in the Latin American, Caribbean, and Spanish gaming and lottery industries. These experts were joined by GLI’s President and CEO James Maida, and GLI´s global team of experts representing Latin America, the Caribbean, Europe, Australasia, and North America.

GLI is already planning for next year’s Roundtable with the collaboration of the Latin American, Caribbean, and Spanish government entities.

About GLI
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) Publicly Releases “GLI-33 Event Wagering” Technical Standard

Regulators, Operators, and Suppliers from Around the World Contribute to and Adopt GLI-33 as part of a Year-Long Collaborative Process

LAKEWOOD, NJ (August 7, 2018) – Gaming Laboratories International (GLI®) has publicly released its landmark “GLI-33: Event Wagering Systems” standard. The technical standard, which has been adopted by several state and tribal regulators, represents the most highly developed set of technical requirements and practices available for sports wagering systems. The standard is available free of charge at http://www.gaminglabs.com/gli-standards.

Upon its release, several regulatory bodies and industry experts immediately adopted and/or endorsed the new standard, including the Choctaw Gaming Commission of Choctaw Mississippi, the West Virginia Lottery, Cherokee Tribal Gaming Commission of North Carolina, and Global Market Advisors.

GLI’s Director of Technical Compliance Chad Kornett led the company’s standard-development team. He said, “GLI-33 is an essential addition to the GLI Standards Series, channeling the experience of our global sports-wagering team into a framework that regulators can seamlessly incorporate within their operations. Great care was taken to create a standard that supports the most innovative sports wagering applications while also anchoring fundamental regulatory objectives. GLI collaborated directly with regulators, technology providers, and operators to ensure the document represents the most highly developed standards and best practices in existence today. We profoundly thank the industry for its participation and are thrilled to incorporate this important addition to the GLI Standards Series.”

Chair of the Choctaw Gaming Commission of Choctaw, Mississippi Bea Carson said, “The Choctaw Gaming Commission of Choctaw Mississippi and Gaming Laboratories have a long history of working together, and GLI has always been there to provide their expertise when needed. It is because of that trusted industry knowledge and valued relationship that we have chosen to adopt the GLI-33 standard for sports betting. We feel that the GLI Standards have always been robust enough to ensure game integrity while not so restrictive as to limit these new types of gaming technologies.”

West Virginia Lottery Director Alan Larrick said, “The West Virginia Lottery considers the GLI-33 event wagering standard an integral component in the regulatory structure for our sports wagering offering. Our team is very grateful to have access to a technical resource that has been worked on collectively by the industry and it will also serve to protect our patrons, vendors, and licensees.”

Managing Director of Sports Betting & Technology for Global Market Advisors John English said, “As states move forward with legalizing sports betting, the GLI-33 standard provides a solid foundation for regulators, operators, and suppliers to offer continued integrity in sports wagering. We appreciate the opportunity to contribute to these standards on important issues such as responsible gaming, privacy, banking, and AML laws and look forward to working with industry stakeholders to use the standards developed by GLI for Event Wagering Systems.”

The need for the standard became apparent after GLI received numerous requests from U.S. state regulators, sports betting operators, sovereign tribal nations, lotteries, and industry suppliers around the world to establish a clear and cohesive technical standard for sports/event wagering systems. The desire was to establish a standard to help regulatory agencies preserve the integrity of legal wagering on sports and other events while doing so in a way that is efficient and supports innovation.

GLI-33, which is part of the GLI Standards Series, was developed by the company’s dedicated sports wagering team, which drew from its nearly 30 years of global sports/event wagering experience throughout markets in Australia, Europe, Africa, Latin America, Canada, and the U.S. by compiling and integrating sports wagering regulatory best practices from around the world.

After nearly a year of effort, the draft version was distributed to the global community of regulators, industry suppliers, industry operators, and industry trade associations immediately following the repeal of PASPA. GLI-33 has since undergone extensive industry review and comment which has been analyzed and applied in developing the published version.

As with all GLI Standards, GLI-33 is a “living document” that will continue to be refined as part of an ongoing process of gathering industry input. GLI continues to accept feedback and will engage subsequent rounds of updates and public comments, as the global sports/event wagering market continues to evolve.

Additionally, GLI plans to create another standard on change management systems and a framework for periodic operational audits that will further help regulators and operators create more efficient and alternative processes to monitor sports wagering operations.

GLI Standards are available for free download by clicking here.

GLI Australia® Staff Bring Global Expertise to AGE 2018

SYDNEY, Australia (3 August 2018) – GLI Australia is the clear leader among test labs in the Australian and Asian gaming industry, and now GLI Australia staff will bring their locally focused global expertise to the Australasian Gaming Expo, which takes place 14-16 August at ICC Sydney Darling Harbour NSW.

GLI Australia’s industry-leading experts will be on stand #452 at the show discussing GLI’s proven laboratory services including testing and certification, communication protocol and interoperability expertise, and sports betting testing knowledge.

GLI Australia has three labs on the continent and, because of its global reach, can benefit local customers of all sizes.

“At AGE, GLI will prove once again that no other lab can match our abilities or reach. We have been serving the Australian gaming market since 1991 and are proud to have three local labs dedicated to serving our local regulators, suppliers, and operators. GLI is the leading expert when companies in Australia want to sell their equipment overseas,” said Ian Hughes, GLI’s Vice President of Global Services.

GLI is known the world over as the gaming industry’s leading “regulation-ready” testing and certification lab, and only GLI can give suppliers total access into both existing and emerging land-based, iGaming, and sports-wagering markets around the world. Further, as the industry’s communication protocol and interoperability experts, GLI helps get suppliers’ products anywhere they want them to go with consistency, speed, and accuracy.

GLI has provided 21,233 certifications for the Australian and New Zealand market, as well as certified 552,712 Australian innovations for global jurisdictions. Additionally, GLI has transferred approval to over 475 jurisdictions totaling over 3,037,750 certifications globally since the company’s inception.

GLI has several exclusive tools that help suppliers reach global markets quickly and efficiently. For example, GLI’s new test automation improves testing consistency and accuracy, speeding time to market. GLI Link® is a patented remote testing system that greatly reduces supplier expenses. Point.Click.Transfer.® allows suppliers to quickly and easily transfer previously certified devices and systems to jurisdictions worldwide.

“Our testing all leads to the Gaming Labs Certified® mark, and suppliers, regulators, and operators the world over know the mark is a respected symbol of quality. It is another distinctive factor that separates GLI from other test labs,” said Erdal Eskin, GLI Australia’s Chief Operating Officer.



Join GLI on stand #452 at AGE or online at gaminglabs.com. Be part of the GLI conversation on Facebook, LinkedIn, and Twitter.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

Gaming Laboratories International (GLI®) Announces Opening of Swedish Gaming Market to Operators

HAARLEM, THE NETHERLANDS (1 August 2018) – Gaming Laboratories International (GLI®is pleased to announce that the opening of Sweden’s gaming market to operators has begun. In anticipation of this milestone, GLI has added the new laws and regulations governing gaming in Sweden to its ISO accreditations and is ready to meet the testing needs of operators and suppliers. This expands GLI’s already robust presence across Europe as the region’s premier testing and certification laboratory.

Martin Britton, Managing Director for GLI Europe stated, “We have the best people in place in all our offices to assist our clients and help them navigate the new rules and regulations for Sweden. This is an exciting time for all of us. We all know this market will bring many new opportunities for our clients and time-to-market will be paramount for the go-live scheduled in January.”

For more information about GLI’s testing, certification, and professional services, please visit gaminglabs.com, or contact GLI Europe directly by phone at +31-252-529-9838.

Gaming Laboratories International (GLI®) First Test Lab to Achieve Accreditation by the Lottery of the City of Buenos Aires (LOTBA)

BUENOS AIRES, Argentina (July 30, 2018) – Gaming Laboratories International (GLI®) has become the first test laboratory to be accredited by the Lottery of the City of Buenos Aires (LOTBA).

The accreditation permits GLI’s experts to perform crucial functions for LOTBA including forensic investigations; gaming device, systems, and RNG testing and certification; testing of betting and totalization systems; and any other systems implemented for the administration, management, and control of games of chance and skill.

LOTBA has the competence to authorize, organize, operate, collect, administer, and control games of chance, skill games and pari-mutuel wagering, and connected activities in the territory of the City of Buenos Aires. They will procure the correct operation of the Hipodromo Argentino de Palermo Sociedad Anónima (HAPSA), Casino Buenos Aires and official agencies.

“GLI is very pleased to have attained accreditation as a certification laboratory from the Lottery of the City of Buenos Aires,” said Karen Sierra-Hughes, GLI’s Director of Latin American and Caribbean Government Relations and Business Development. “The evaluation performed by LOTBA was a detailed, extensive, and thorough process wherein GLI provided proof of its expertise and capabilities to the full satisfaction of the investigating body. We are thankful to LOTBA for their trust in GLI and we look forward to a committed and long-term relationship for the benefit of the City of Buenos Aires’ industry.”

“In addition to supporting the regulators’ plan, with this accreditation, GLI is also supporting the suppliers and operators that continue to move forward with confidence knowing that we are ready to support them in their testing and certification needs; allowing for a fast and efficient entrance in the market, where our thorough testing processes at the same time helps to maintain the public trust,” Sierra-Hughes added.

GLI’s experts ensure licensing is handled as a priority, resulting in fast response times to accreditation requirements established by jurisdictions.

The company’s testing services provide regulators, suppliers, and operators with significant risk mitigation. The company has worked closely with gaming regulators as well as government lotteries around the world for nearly 30 years, offering an unparalleled range of services designed to support its clients in creating the competitive edge of a world-class organization with security and integrity.

GLI has been working with the Latin America and the Caribbean industry, regulators, and lotteries for 20 years. Specific to Argentina, GLI had been providing services for the City of Buenos Aires jurisdiction since 2004. GLI South America, which is the firm’s laboratory based in La Plata Argentina, has been serving local suppliers since 2008.

GLI President/CEO James Maida Honored with OIGA’s Modern Day Warrior Award in Recognition of 20+ Years of Dedication to Oklahoma Indian Gaming

GLI Appearing at OIGA Trade Show; GLI Experts to Address Attendees

LAKEWOOD, NJ (July 24, 2018) – Gaming Laboratories International’s (GLI®) President/CEO James Maida has been a supporter of Oklahoma Indian gaming for more than 20 years, and now the Oklahoma Indian Gaming Association has honored Maida as a recipient of the organization’s prestigious Modern Day Warrior Award.

“I am honored to be named a Modern Day Warrior by the Oklahoma Indian Gaming Association,” Maida said. “Working in the Oklahoma gaming industry over the last 20 years has been my absolute privilege, and I am humbled to get this award from this incredible group of people.”

Maida’s involvement with Oklahoma Tribes dates back to the beginning of tribal gaming in the state. Maida served as a fact witness in multiple cases in Oklahoma’s pre-compact era, such as the landmark Seneca-Cayuga Tribe of Oklahoma et al v. the National Indian Gaming Commission et al and cases involving Mega Mania, Lucky Tab II Pull-Tab Game, Tab Force, and Wild Ball Bingo. These cases set the stage for gaming in Oklahoma as it is known today, and Maida’s testimony, along with many others, was critical to the proceedings.

GLI was involved with both parties in helping negotiate their initial compacts and the language adopted by referendum by the voters of Oklahoma. GLI has been doing testing for Oklahoma Tribes since 2004, and the company has issued more than 66,500 certifications, helping Tribes ensure compliance and protect their investments.

Sheila Morago, Executive Director, Oklahoma Indian Gaming Association, said, “The Modern Day Warrior Award is the highest honor OIGA bestows upon individuals who have dedicated tireless effort and support to champion the cause of Oklahoma Tribal Gaming. James Maida has been on the front line of defense for the rights and sovereignty of the nations that comprise the Indian Gaming Industry, and we are pleased to honor him for his dedication and leadership.”

Mike McBride III, Chair of the Indian Law & Gaming Practice Group at Crowe & Dunlevy, added, “James Maida has been at the forefront of gaming technology and regulation. He is a modern-day gaming pioneer. In Indian gaming he has helped fight to protect ‘maximum flexibility’ with the emergence of new technology for Class II gaming under the Indian Gaming Regulatory Act. He has led and helped to craft a stable regulatory regime that has allowed Indian gaming to flourish across the country.”

GLI will be in booth #1015 at the OIGA trade show discussing its many tribal-focused products and services. The company has been testing Class II gaming products since 1989, longer than any other test lab, is a longtime OIGA supporter, and has been an Associate Member of NIGA since 1999.

Leading GLI’s presence at OIGA is Senior Client Services Representative Blaine Preston. Preston, who is a member of the Cherokee Nation in Oklahoma, brings more than 15 years of professional experience in regulatory technical compliance, risk management, and security operations to GLI’s clients.

GLI experts will lend their insights to three panels during the show. First, Vice President of Government Affairs and General Counsel Kevin P. Mullally will moderate a timely sports-betting panel titled “The Post-PASPA Era Begins.” Then Vice President of Global Marketing Christie Eickelman is co-presenting with the President and Chair of Global Gaming Women on the subject “Essential Skills for Workplace Success.” Last, Compliance Manager Peter Wolff is participating on the panel “Ball and Dice – What You Need to Know!” which will cover the legal, regulatory, and electronic rules pertaining to Craps and Roulette.

Gaming Laboratories International (GLI®) Showcases Industry-Leading iGaming Expertise at iGB Live! 2018

GLI’s veteran team of iGaming experts eager to share nearly 30 years of interactive gaming experience

HAARLEM, The Netherlands (13 July 2018) – Gaming Laboratories International (GLI®) will showcase its years of industry-leading iGaming experience at its stand P4 during the iGB Live! interactive gaming conference and exhibition, taking place in the Netherlands at the RAI Exhibition and Convention Centre in Amsterdam, 17-20 July 2018.

As the global leader in iGaming testing and certification, standards consultancy, and thought leadership for nearly three decades, GLI continues to be at the forefront of assisting numerous existing and emerging jurisdictions in developing and updating their iGaming technical standards in the rapidly evolving iGaming marketplace.

Where others see challenges, GLI sees opportunities for gaming stakeholders around the world to leverage the company’s decades of iGaming experience. GLI is approved in all regulated iGaming markets, allowing clients to generate larger amounts of revenue through global expansion via multiple jurisdictional deployments. GLI also actively seeks accreditation in new iGaming markets as they emerge.

GLI is known worldwide for providing the industry’s most comprehensive set of iGaming services that include (but are not limited to):

  • Game Evaluations
  • Game Math and % Return-to-Player (RTP) Evaluations
  • Game Payout Analysis and Reporting
  • RNG Testing, RNG Data Analysis, and Reporting
  • Platform and Remote Gaming Systems (RGS) Testing
  • Integration, Application Program Interface (API) and Communications Testing
  • Security Audits (Penetration Testing, Vulnerability Analysis, Threat and Risk Assessments)
  • Casino, Poker, Bingo, Jackpot and Progressives Testing
  • Sportsbook, Pari-Mutuel and Betting Exchange Testing
  • Live Dealer Testing, Proxy, and Skill-Based Gaming Testing
  • Sports Betting, Daily Fantasy Sports (DFS), eSports, and Social Gaming Audits
  • Technical Standards Document (TSD) Development and Consultation
  • Multilingual Services, Consultation, and Compliance Support

“We cordially invite attendees to visit with our global team of iGaming experts at our stand P4 and learn how GLI can help pave the way for their success,” stated James Illingworth, GLI’s Director of European Client Services. “For years, GLI has been at the vanguard of the latest iGaming trends by developing widely accepted gaming technical standards and by using a strategic approach to help our valued clients and customers navigate the complexities of gaming regulations; especially as they pertain to iGaming. GLI can test and certify for over 475 jurisdictions and for all gaming product verticals. We can test products against our GLI standards, and in this way, easily transfer to other jurisdictions by means of a simple GAP analysis. Our scope includes anything gaming and betting related, and there’s a clear focus on iGaming, of course.”

“Clients around the globe are choosing GLI for our iGaming services because we have a top-notch level of staff that have been providing these since 1996,” added Salim Adatia, GLI’s Vice President of iGaming & Canadian Services. “We've worked with jurisdictional regulators to enable them to begin offering iGaming services from the moment when they were considering and contemplating technical standards, all the way to when they were executing and deploying iGaming through the various licensees or through the lottery model that they have within their jurisdiction.”

To learn more about GLI’s extensive, industry-leading iGaming testing, certification, and professional consultancy services, please visit gaminglabs.com.

Gaming Laboratories International (GLI®) Names Jacqueline Lin Client Service Representative

MACAO, China (9 July 2018) – Gaming Laboratories International (GLI®) is pleased to announce that it has named Jacqueline Lin Client Service Representative. Lin will work out of the GLI Asia® office located in Macao where she will be responsible for providing GLI’s growing list of clients in the Asia-Pacific (APAC) region with the world-class, personalized service they have come to expect from GLI.

“We are delighted to welcome Jacqueline Lin back on our team,” stated Marina Wong, General Manager of GLI Asia, Limited. “Having previously worked for GLI Asia in an internship capacity, Jacqueline has a distinct advantage that will help her hit the ground running. We look forward to leveraging her excellent customer service, sales, and professional customer-relationship skills as we continue to strengthen our outstanding capabilities throughout the expanding Asian gaming market.”

Lin obtained a bachelor’s degree in International and Public Affairs from the University of Macau’s School of Government and Public Administration and is fluent in Cantonese, Mandarin, and English.

Gaming Laboratories International (GLI®) Expands Long-term Relationship with West Virginia, Approved as Test Lab for Sports Betting

LAKEWOOD, NJ (July 2, 2018) – Gaming Laboratories International (GLI®) has been approved as a test laboratory for sports-wagering equipment in West Virginia by the West Virginia State Lottery Commission, expanding a long-term relationship and bringing GLI’s global expertise in sports wagering equipment testing to West Virginia.

“We are extremely pleased that the State of West Virginia has chosen to expand the successful, long-term relationship we have had and place its trust and confidence in GLI to deliver world-class sports wagering testing solutions,” said GLI Director of Client Services Michael Capen. “We are excited to help regulators, operators, and suppliers ensure the integrity of sports wagering in West Virginia by offering our nearly 30 years of extensive global sports/event-wagering experience.”

The West Virginia Lottery will benefit from GLI’s end-to-end knowledge of sports-wagering platforms and operations from around the globe, experience earned from GLI’s position as the first and most experienced independent event-wagering testing and certification laboratory in the world.

Since 1990, GLI has provided the State of West Virginia Gaming and System Testing, Regulatory and Technical Consultation, Forensic Assistance, and On-Site Field Inspection services. Most notably, GLI was at the forefront of introducing Video Lottery Terminals at West Virginia racetracks in 1994, the Limited Video Lottery in 2001, the certification of West Virginia’s Aegis Video Lottery Central System in 2006, the Connexus Video Lottery Central System in 2017, and the current User Acceptance Testing for the West Virginia Aurora Traditional Lottery System. GLI also provides the West Virginia Lottery with a dedicated team of engineers possessing many years of video lottery testing experience.

GLI was the first independent testing lab to certify a sports wagering system built from the ground up in the state of the Nevada and is the most trusted name in the gaming equipment certification industry.

“When a jurisdiction has its equipment and software tested by GLI, those regulators, operators, and suppliers can rest easy knowing the tests and reviews have been conducted by the most sophisticated network of gaming test labs in the world,” said GLI Senior Engineer Manager Joe Carlon, whose team spearheads many complex sports wagering projects. “GLI customers worldwide have come to rely on the unmatched expertise, technology, tools, and capabilities of our staff, and we are able to test for every regulated market in the world that uses ITLs.”

GLI invests considerable resources in its extensive global technical compliance team that is unique in the industry. This group of specialized engineers and policy analysts works with regulators in every jurisdiction in the world to ensure a complete understanding of technical requirements. This team, along with GLI’s legal staff, has been actively engaged with supplier, operator, and regulatory clients for more than a year in preparation for the expansion of sports wagering in the U.S.

About Gaming Laboratories International
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. For more information, visit gaminglabs.com.

Agreement Between Gaming Laboratories International (GLI®) and the Lottery of the City of Buenos Aires

BUENOS AIRES, ARGENTINA (June 22, 2018) – Gaming Laboratories International (GLI®) is pleased to announce that it has signed a 12-month agreement with the Lottery of the City of Buenos Aires (LOTBA) to provide a variety of advisory, consulting, training, and auditing services related to games of chance and their connected activities.

The Lottery of the City of Buenos Aires has the competence to authorize, organize, operate, collect, administer, and control games of chance, skill games, and pari-mutuel wagering and connected activities in the territory of the City of Buenos Aires. The agreement procures the correct operation of the Hipodromo Argentino de Palermo Sociedad Anónima (HAPSA), Casino Buenos Aires, and official agencies.

“We are thankful to LOTBA for trusting GLI to provide them with our world-class professional consulting, training, and auditing services,” said James Maida, GLI President and CEO. “As the first and most experienced independent gaming and lottery testing laboratory in the world, we look forward to working closely with LOTBA’s regulators to help ensure the integrity of the gaming and lottery industries in Buenos Aires.”

“We are also thankful for the confidence that LOTBA has placed in GLI’s global resources to deliver the type of outstanding results the Latin American and Caribbean gaming and lottery industries have come to expect from GLI,” said Karen Sierra-Hughes, GLI’s Director of Latin American and Caribbean Government Relations and Business Development. “This agreement with LOTBA further underscores GLI’s strong commitment to the Latin American and Caribbean region, as evidenced also by our upcoming Latin American and Caribbean Regulators Roundtable in Lima, Peru August 6 – 8.”

“This agreement is very important for the Lottery of the City because we understand GLI´s prestige and global recognition. The signing of this agreement will allow us to train our team and continue to work in line with our transparency principles,” said Martín García Santillán, President of LOTBA.

GLI is proud to expand its successful partnership with gaming and lottery regulators in Argentina. Last year GLI, through its world-renowned GLI University® professional education program, provided training to Argentina regulators, as well as other regulatory entities in Latin America and the Caribbean.

Gaming Laboratories International (GLI®) Celebrates Its 30th Anniversary with the South Dakota Commission on Gaming

LAKEWOOD, NJ (June 20, 2018) – Gaming Laboratories International, (GLI®) is celebrating its 30th anniversary working in partnership with the South Dakota Commission on Gaming. To mark this historic milestone, GLI President and CEO James Maida presented the Commission with a special plaque commemorating the renewal of GLI’s longstanding consulting contract during the Commission’s quarterly business meeting in Deadwood, South Dakota on June 20, 2018.

South Dakota became a pioneer in the gaming industry more than three decades ago by being the first state in the country to implement a video lottery system. At the time, the state’s Lottery Commission turned exclusively to a new company called GLI for start-up consultation and video terminal/system testing and certification. Soon after, the South Dakota Commission on Gaming was created to regulate casinos and contracted with GLI for slot machine testing. Now, 30 years later, GLI and the South Dakota Commission on Gaming are continuing their three-decade relationship by renewing GLI’s consulting contract.

Since it first began, the contractual relationship between GLI and the South Dakota Commission on Gaming has evolved along with gaming in the state. Today, GLI tests a wide variety of advanced electronic gaming equipment and consults with the state on the latest emerging gaming technologies.

“In 1989, the State of South Dakota took a chance on a small startup gaming test lab and today we can look back with a sense of pride in all that we have accomplished together during these many years,” said James Maida, President and CEO of GLI. “We have enjoyed a wonderful relationship with the State of South Dakota and the South Dakota Commission on Gaming. We owe them a tremendous debt of gratitude for believing in our company and sharing our vision of how gaming could flourish under the protection of independent testing. We look forward to working together for years to come to ensure the integrity and prosperity of South Dakota’s trailblazing gaming industry.”

“Since the inception of gaming in South Dakota, GLI has been an invaluable part of our accomplishments from the outset,” stated Larry B. Eliason, Executive Secretary for the South Dakota Commission on Gaming. “As we began the process of implementing gaming throughout the state, we needed to ensure our residents, and ourselves, that gaming could be conducted honestly and successfully, while protecting competition and public policy. Our close relationship with GLI was, and continues to be, a key element in achieving those goals.”

Gaming Laboratories International (GLI®) Hosts 11th Annual Latin American and Caribbean Regulators Roundtable in Lima, Peru Aug. 6 - 8

LAS VEGAS, NV (June 12, 2018) - Gaming Laboratories International (GLI®)  announced that it will host its much-anticipated 11th Annual Latin American and Caribbean Regulators Roundtable August 6 - 8, 2018 in Lima, Peru, where Mr. Manuel San Roman Benvante, General Directorate for Casino Games and Slot Machines, Peru Gaming Regulator, will be the host regulator.

Presented by the global independent consultancy, testing, and certification laboratory’s world-renowned GLI University®, this year’s Latin American and Caribbean Regulators Roundtable is an educational event held free-of-charge and attendance is exclusively for gaming and lottery regulators and government lotteries.

Held at the Estelar Hotel - Miraflores in Lima, the 2018 Latin American and Caribbean Regulators Roundtable offers two informative days of learning, networking, and thought-provoking discussion. Gaming and lottery regulators and government lotteries will share and gain important strategic insights from industry experts regarding such mission-critical topics as iGaming, sports betting, licensing, development and implementation of new games, regulatory updates, money laundering controls, testing and certification, and more. Attendees will also experience cutting-edge technological innovations that are fueling the future of gaming and lotteries in the rapidly evolving Latin American and Caribbean gaming and lottery sectors.

Karen Sierra-Hughes, GLI’s Director of Latin America and Caribbean Government Relations and Business Development, stated, “We cordially invite gaming and lottery regulators and representatives of government lotteries to join us in Lima Aug. 6 - 8 for engaging discussions and informative presentations regarding the many important issues affecting the Latin American and Caribbean gaming and lottery sectors. Attendees will also gain valuable insights from our expert team of global specialists.”

“We are dedicated to enhancing professional relationships between regulators by building a solid foundation of mutual understanding and cooperation, and by promoting a common interest in the prosperity and regulated growth of the Latin American and Caribbean industry,” added Sierra-Hughes. “The Latin American and Caribbean Regulators Roundtable reaffirms our strong and continuing commitment to this important region.”

 

Comprehensive Agenda Covers Key Industry Topics

This year’s comprehensive Latin American and Caribbean Regulators Roundtable agenda offers attendees a wide range of important and timely topics that are critical to the success of the Latin American and Caribbean gaming and lottery sectors, including:

  • Regulatory and Policy Development Best Practices - Establishing strong regulations that also allow for a thriving industry
  • Online Gaming, Sports Betting, and Lottery - The preference of new generations; risk assessment approach for the incorporation of new games and products; regulation/supervision; mobile gaming; player identification; player protection; and security
  • Best Practices in Technology and Certification for Lottery and Gaming Operations
  • Standards for Sports Betting Regulation and Supervision
  • Tools for the Professionalization and Institutional Strengthening of Government Lotteries
  • Licensing Operations and Process for Renewals 
  • Latin America and Caribbean Regulatory Update for Land-Based and Online Gaming and Lottery
  • Field Inspection and Supervision Processes for Land-Based and Online Operations
  • Responsible Gaming
  • Anti-Money Laundering (AML)
  • What do the Gaming and Lottery Industries Mean for Our Countries? Dissemination of industry facts; job creation; social responsibility; social causes; the industry as a business

 

Building on a History of Success

Last year’s Latin American and Caribbean Regulators Roundtable, held in Panama City, Panama, welcomed attendees representing government lotteries and gaming and lottery regulators from many countries across the region, including:

  • Argentina
  • Aruba
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • Curacao
  • Dominican Republic
  • El Salvador
  • Jamaica
  • Mexico
  • Panama
  • Peru
  • Puerto Rico
  • Spain
  • Trinidad and Tobago
  • Uruguay

2017 Latin American and Caribbean Regulators Roundtable Attendee Testimonials

“Our industry is highly regulated, and it is, therefore, important to be able to respond effectively and immediately to new technological and regulatory trends. Precisely, the answer to those tendencies and their management are those that GLI allows us to study and focus on during Regulators Roundtables – a unique opportunity for all regulators from the industry to be able to share experiences and ideas so we can carry out our ministerial work effectively.”

  • Jaime A. Irizarry Delgado, Gaming Director, Puerto Rico Tourism Company

“The Latin American and Caribbean Regulators Roundtable was a great opportunity to learn from the state first hand where the gaming industry stands in their region, with its different complexities and peculiarities. The opportunity to exchange experiences with other regulators, without a doubt, allows us to broaden our perspective and reflect on what value we want to add to this activity and how we take on the challenge of regulating it, taking care not only of the technological advances, but also to ensure that their development takes place within an ethical framework.”

  • Vivien Villagrán Acuña, Superintendent of the Superintendency of Casinos, Chile

“It has been an honor for me to have attended the GLI Latin American and Caribbean Regulators Roundtable for the first time. This Regulators Roundtable has been a real success in terms of the quality of presentations, content and active participation of its participants.”

  • Guillermo Olagüe Sánchez, Deputy General Director of Gambling Regulation at the DGOJ (Directorate General for Gambling Regulation), Ministry of Finance and Civil Service, Spain

 

REGISTRATION IS OPEN. (Registration is only for gaming and lottery regulators and government lotteries)

To register for the 2018 Latin American and Caribbean Regulators Roundtable, please click here.

Gaming Laboratories International (GLI®) Releases Draft Event Wagering Technical Standard for Industry-Wide Comment

Significant Regulator, Operator, and Supplier Demand for Sports Betting Technical Standard Culminates After a Year-Long Process of Analysis and Collaboration

LAKEWOOD, NJ (June 5, 2018) – After more than a year of working closely with domestic and international gaming stakeholders, Gaming Laboratories International (GLI®) announced that it has released its longawaited draft technical standard specifically for event-wagering operations. “GLI-33: Event Wagering Systems” is a technical standard produced by GLI for the purpose of providing independent technical analysis and/or certifications to wagering industry stakeholders wishing to represent compliance for their wagering operations and systems. 

GLI Responds to Significant Demand

More than 12 months ago, U.S. state regulators, sports betting operators, sovereign tribal nations, lotteries, and industry suppliers across the country began asking GLI to establish a clear and cohesive technical standard for sports/event wagering systems designed to help them regulate and/or implement legal wagering on sports and other events. Responding to this stakeholder demand, GLI spent approximately one-year formulating GLI-33, which was submitted for industry-wide comment via an advisory notice on May 18, 2018. 

GLI Leverages Decades of Global Sports Betting Experience

Leveraging its decades of extensive global sports/event wagering experience throughout markets in Australia, Europe, Africa, Latin America, Canada, and the U.S. (Nevada), GLI’s global team of sports betting experts has been working closely with industry stakeholders across the country to help prepare them for the expansion of regulated sports betting in the U.S. These types of industry collaborations are immeasurably valuable for the industry as they allow interested parties to guide technical standardization across the industry.  

“As the first and most experienced independent event-wagering testing and certification lab in the world, we used our nearly 30 years of global sports-wagering experience to develop GLI-33, the world’s first event-wagering standard that can be effectively deployed by jurisdictions across the U.S. to ensure the integrity of the country’s dramatically expanding sports betting opportunities,” stated James Maida, President and CEO of GLI. 

“We are gratified that so many gaming authorities, operators, and industry suppliers across the country reached out to GLI as their essential technical partner to cooperate in developing this new technical standard for event wagering,” Maida added. “Thanks to this extensive and close collaborative effort, the draft GLI-33 standard offers a starting point for clear guidance regarding betting integrity and a way to move forward responsibly in the wake of the U.S. Supreme Court’s recent ruling striking down the Professional and Amateur Sports Protection Act (PASPA). We encourage broad participation as we refine this extensive document into a useful template for the U.S. market.”

GLI-33 Public Comment Period Concludes June 8, 2018

The draft of GLI-33, which is available at http://www.gaminglabs.com/gli-standards, is being provided to gaming and lottery regulators, suppliers, test laboratories, operators, industry trade associations, and other key stakeholders for review and comment for a limited time. Written comments are encouraged and can be submitted to GLI upon review of the linked PDF copy of GLI-33 provided here. The formal comment period began with the issuance of the GLI-33 Advisory on May 18, 2018, and concludes in three weeks from that date, on June 8, 2018. Comments should be submitted to the “GLI Compliance” mailbox at Compliance@gaminglabs.com

GLI Standards Are the World Standard Each standard in the GLI Standard Series is a culmination of industry best-practices and is continually updated based on industry feedback. The GLI Standards are true “industry standards” in that they are created using a collaborative approach which involves thousands of gaming industry stakeholders. These standards are intended to assist regulators by creating baseline technical guidelines which they can adopt and/or utilize in the manner they see fit. In addition to assisting regulators, the standards are of tremendous value to suppliers who use the standards as a guide in their design and development process, saving both time and expense. GLI Standards are available for free download by clicking here.

Gaming Laboratories International (GLI®) Names Alexander Haberl Regulatory Development Manager

LAS VEGAS, NV (May 23, 2018) – Gaming Laboratories International (GLI®) is pleased to announce that it has named Alexander Haberl Regulatory Development Manager. In his new role with GLI, Haberl will be meeting with regulators, monitoring regulatory developments, and updating various GLI departments about changes to regulated European gaming markets and their effect on general technical information and gaming products. He will be based out of the GLI Netherlands/GLI Vienna office.

PHOTO: Download high res photo here https://we.tl/SdBAIFNiuV

“I am excited to welcome Alexander to our GLI team in Europe,” said Martin Britton, Managing Director of GLI Europe and Africa. “Alexander is an industry veteran with many years of experience in the areas of new product development, R&D, server-based technology, and technical compliance. I am confident that his unique professional skills and expertise will contribute significantly to delivering GLI’s world-class capabilities and customer service throughout the expanding European gaming market.”

Haberl began his gaming industry career as a project manager with Novomatic – Austrian Gaming Industries GmbH where he worked in the Multi-Station Products R&D Department to develop new server-client based technology, with an emphasis on electronic table games. During his tenure at Novomatic, Haberl contributed to the development of a variety of gaming platforms and products, including Novo Unity I™, Novo Unity II™, NovoLine Interactive™, and the Cash Connection™ linked progressive system. Haberl also managed Novomatic’s Technical Compliance Department, where he was responsible for all PC technology-based client-server system products. In addition, he helped establish modern R&D methodologies following ISTQB standards and was part of the team that initially licensed Novomatic’s VLT system in Italy.

Haberl then became the head of group projects at Greentube IES GmbH, Novomatic’s online gaming division. While at Greentube, Haberl managed various online projects with all other Novomatic partner companies, including the development of a new 360-degree server-based gaming platform merging online and land-based network gaming technologies.

Most recently, Haberl was the Managing Director of BMM Testlabs and Director of Business Development for BMM Europe GmbH in Austria.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

GLI Strengthens its European Presence with Second Austrian Office

TRAISKIRCHEN, AUSTRIA (May 23, 2018) – Gaming Laboratories International (GLI®) is adding some serious muscle to its European operations with the opening of a second office in Austria. The newest office will complement its existing Graz laboratory to better serve the needs of the rapidly expanding European gaming market. 

As the third member of GLI Austria, the GLI Traiskirchen office further strengthens GLI’s already strong European presence in the areas of iGaming, land-based testing and lottery certification, auditing, and IT security. GLI Austria also operates offices in Graz, Austria and Krakow, Poland. 

The new office is located in the town of Traiskirchen, approximately 20km (12.5 miles) south of Vienna and is headed by Technical Manager, Christian Schlinger. The new office address and contact number are: 

Wienersdorferstrasse 20-24 
Objekt M37/7 
A-2514 Traiskirchen 
Austria 
Phone: +43 2252 2740 10 
 

“The opening of our new Traiskirchen office is but the latest example of how we partner with local markets to deliver the global strength of our world-class testing, certification, and customer service,” stated GLI Austria Managing Director, Heinz Winkelbauer. “By adding additional technical experts and enhanced capacity to our already impressive capabilities, we are able to do even more of the heavy lifting that our valued European clients and customers demand for their mission-critical projects.” 

Martin Britton, Managing Director of GLI Europe and Africa, added: “The opening of this office is part of our long-term growth, with it being strategically located to serve Austria and bordering countries. The team is ready to serve current and future clients.” 

American Association for Laboratory Accreditation (A2LA) Reaffirms ISO/IEC 17025 Accreditation for Gaming Laboratories International (GLI®), Making it the Most Highly Accredited Lab in the World

Zero Deficiencies Found in Las Vegas, Vancouver, and Wheat Ridge Labs

LAKEWOOD, N.J. (May 21, 2018) – Gaming Laboratories International’s (GLI®) laboratories in Lakewood, New Jersey, Las Vegas, Nevada, Vancouver, British Columbia, and Wheat Ridge, Colorado have once again earned biennial accreditation for ISO/IEC 17025 technical standards from the American Association for Laboratory Accreditation (A2LA). The audit yielded zero deficiencies in the Las Vegas, Vancouver, and Wheat Ridge labs.


GLI laboratories have been accredited by the A2LA for 12 years. With 14 accredited labs globally, GLI has established itself as the most highly accredited gaming testing lab in the world by a wide margin. The GLI Group of Companies maintains 27 accreditations from various accreditation bodies worldwide.

The rigorous accreditation process takes several weeks to complete and involves written responses and onsite inspections.

A2LA accreditation is a requirement by some regulators and serves the purpose of holding GLI’s operations accountable to a third party with internationally accepted standards for quality and excellence.

“Achieving A2LA accreditation is a costly and highly involved process. This accreditation is absolutely essential to the work we do for our customers around the globe because it gives our customers all the more reason to have increased confidence in GLI,” said GLI Vice President of Compliance Chris Gallo. “GLI has a very mature and effective management system that assures consistently high quality and comparable results across all offices, and it is that consistency in quality that is important to our regulatory, supplier, and operator clients.”

Upon completion of the Las Vegas lab audit, an A2LA auditor commented that he was impressed with the management systems in place which lead to consistent quality in the execution of testing processes across all GLI offices.

GLI invests nearly $120,000 in fees and expenses each year to uphold global accreditation. This does not account for the labor cost for the dedicated team that manages GLI’s quality system globally, or the nearly 1,000 hours required in support of the accreditation process annually.

GLI Quality Manager Mark Mensik is responsible for GLI’s global accreditations, and he and his team are diligent in using quality metrics to constantly refine GLI’s procedures in compliance with accreditation standards.

“Because of Mark’s expertise and constant pursuit of excellence, our lab teams are able to live up to our commitment to be the trusted global compliance and quality expert relied upon by our clients – delivering world-class customer service and value that is unmatched,” Gallo said.

About A2LA

Celebrating its 40th anniversary, A2LA is the only independent, 501(c)3, non-profit, internationally recognized accreditation body in the United States that offers a full range of comprehensive laboratory and laboratory-related accreditation services and training. Established in 1978 as a non-profit, public service membership society, A2LA is dedicated to the formal recognition of competent testing and calibration laboratories, inspection bodies, proficiency testing providers, and reference material producers. For more information, please visit a2la.org/.

About Gaming Laboratories International

Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. GLI also holds ISTBQ certification. For more information, visit gaminglabs.com.

# # #

Contact:

Christie Eickelman, Vice President of Global Marketing

+1 (702) 914-2220 or c.eickelman@gaminglabs.com

Gaming Laboratories International (GLI®) Receives Accreditation by the Republic of Cyprus to Test Wide Range of Gaming Devices

HAARLEM, THE NETHERLANDS (May 16, 2018) – Gaming Laboratories International (GLI®) is pleased to announce that it is the first to be awarded accreditation to test and certify gaming devices in the Republic of Cyprus. This prestigious honor further expands GLI’s already robust presence across Europe as the region’s premier testing and certification laboratory.

“We are extremely pleased that the National Gaming and Casino Supervision Commission of the Republic of Cyprus found in favor of accrediting GLI Europe as an independent laboratory certified to test a wide range of casino equipment,” said Martin Britton, GLI’s Managing Director for GLI Europe. “We look forward to continuing our work with the Commission to implement the provisions of the law in regards to testing and certification of casino equipment. We are committed not only to serving the needs of the Commission but to providing suppliers and operators with outstanding value and customer service.”

For more information about GLI’s testing, certification, and professional services, please visit gaminglabs.com, or contact GLI Europe directly by phone at +31--252-529-9838.

Gaming Laboratories International (GLI®) Offers Proven Sports Betting Testing & Consultancy Services

LAKEWOOD, NJ (May 16, 2018) – When the Supreme Court struck down the Professional and Amateur Sports Protection Act (PASPA), the landmark decision paved the way for numerous business opportunities relating to legal betting on sports across the U.S. The proven sports betting and consultancy team at Gaming Laboratories International (GLI®) has been on this playing field for decades, providing jurisdictions with the game plan they need for success in this global sports-betting arena.

“This is a watershed moment in the history of sports wagering here in New Jersey and throughout the country,” stated James Maida, GLI President/CEO. “For decades, GLI has been successfully providing feedback on sports and event wagering technical standards to governments around the world. It’s now time for GLI to leverage everything in our toolbox to facilitate faster time-to-market for those looking to execute the same results in the U.S.”

As the first and most experienced independent sports-betting testing and certification laboratory in the world, GLI is using its years of sports-betting expertise to help prepare legislators and regulators of sovereign tribal nations, aspiring sports betting operators, software suppliers, and U.S. states to effectively implement and regulate legal betting on sports across the nation.  GLI’s veteran team of sports-betting experts are helping clients and customers craft a winning sports-betting strategy in this post-PASPA era. Additionally, GLI provides training and workshops to better understand sports betting through its GLI University®.

“With this window of opportunity presenting itself for the first time to the industry domestically,” added Maida, “our team of more than 75 dedicated technical compliance, regulatory service, and supplier services staff have spent more than a year working with industry stakeholders to help prepare our customers by pulling from our deep pool of experience in sports/event wagering across global markets in Australia, Europe, Africa, Latin America, Canada, and the United States (Nevada). They are experts across the various elements, including betting integrity systems, IBIS, and geolocation.”

Betting integrity and the impact that wagering can have on “fairness of contest” is a key area that will be a focus of states and tribes as they consider how to approach sports betting. GLI is well positioned to assist in the implementation and evaluation of systems that address betting integrity and to provide subject-matter expertise to policymakers.

GLI’s Vice President of iGaming Salim Adatia added,“The rush is now on. Stakeholders who have been waiting for this day will benefit from engaging a lab with the most sports betting evaluation experience, technical competencies, and regulatory knowledge in order to best position themselves for success. GLI uses its extensive resources, expertise, proprietary technology, and carefully designed systems to offer a one-stop-shop for regulatory/technical requirements consultancy, sports-betting platform and application testing, and security auditing including penetration testing, vulnerability analysis, and threat and risk assessments.”

GLI’s testing assures online event wagers comply with appointed jurisdictional technical standards and best practices. They ensure wagers are accepted in a fair and secure manner so that resultant betting outcomes are in accordance with pre-specified rules. Additionally, GLI’s testing assures all wagers placed are correctly resolved and paid based on the correct odds and rules corresponding to the game or event. Moreover, this testing ensures appropriate mechanisms and controls are in place for adherence to technical requirements associated with the handling of wager disruptions and cancellations, abandoned events, and refunds.

In addition, GLI compares the front-end activity with back-end results and confirms that a complete and accurate log of transactions, performance, and payments are available upon request from the system for regulatory, taxation, player dispute, or other purposes.

“Whether you are a legislator, regulator, operator or product developer, GLI is available at your convenience to share insights on this landmark SCOTUS ruling repealing PASPA, and to offer information and solutions needed to ensure you and your staff are prepared for what is sure to be a formative period in the U.S. gaming industry,” Adatia concluded.

Gaming Laboratories International (GLI®) to Showcase Asian Expertise at G2E Asia

MACAO, China (April 24, 2018) – For more than 25 years, Gaming Laboratories International (GLI®) has provided the rapidly expanding Asian gaming market with the world’s leading testing, certification and professional services. GLI’s team of Asian experts will be on hand at the company’s booth #904 during G2E Asia 2018 to showcase the company’s broad expertise in the Asian market. Regulators, gaming suppliers, government representatives, and operators who visit the GLI booth will have the opportunity to gain invaluable insights into the emerging trends and challenges affecting the APAC region.

GLI Cybersecurity Solutions at the Forefront
With cybersecurity challenges driving the global conversation, GLI will demonstrate how it is at the vanguard of providing real-world solutions to protecting consumer information, mitigating security risks, and effectively tackling the complex, mission-critical vulnerability concerns throughout the APAC region. Recently, GLI became the first lab to successfully complete and issue IP Blocking Certificates for Philippine Offshore Gaming Operator (POGO) licensees in accordance with PAGCOR’s regulations governing the protection of consumer data. This important achievement is emblematic of how GLI is taking the lead in addressing how regulators, operators, and suppliers throughout the Asian region can protect their most valuable data from the growing threat of hackers and cybercriminals.

To underscore these core competencies in the cybersecurity arena, GLI will present an array of advanced and affordable IT and cybersecurity solutions through Bulletproof, a GLI® Company, at this year’s conference. These include (but are not limited to):

• 24/7 Security Operations Center and Security as a Service
• Cybersecurity Consulting
• Outsourcing and Managed Services
• Professional Security, Networking, Advanced Communications, Microsoft SharePoint and IT Infrastructure Services
• Vulnerability and Penetration Testing
• Software QA Testing
• Instructor-Led Training and Custom e-Learning Services
• Management (LMS) Administration Support
• Strategic Product Procurement

Global Capabilities with Local Focus
From the established gaming sectors of Macau, Singapore, and the Philippines to the emerging regulated markets of Cambodia, Vietnam, and South Korea, GLI uses its global capabilities to help local Asian markets pave the way for success in the land-based, lottery, and iGaming industries. Emphasizing its commitment to the evolving Asian gaming market, GLI will present G2E attendees with its expanding portfolio of world-class products and services, including (but not limited to):

• Gaming Equipment & Systems Testing
• Random Number Generator (RNG) Testing
• Network Risk Assessments
• Penetration Testing & Cybersecurity Services
• Regulatory and Jurisdictional Consultation
• Quality Assurance Testing
• Testing Automation
• Training & Education
• Professional Services

“We are enthusiastic about sharing how GLI’s unsurpassed knowledge of the Asian market can help new and existing clients and customers succeed during a time of unprecedented growth in this key gaming sector,” said Ian Hughes, GLI’s Vice President of Global Services. “Please stop by our booth #904, spend time with our team of Asian experts, and learn how our locally-focused, high-quality solutions can make the difference.”

About Gaming Laboratories International
Gaming Laboratories International, LLC delivers the highest quality land-based, lottery and iGaming testing and assessment services. GLI’s laboratory locations are found on six continents, and the company holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020, and 17065 standards for technical competence in the gaming, wagering and lottery industries. For more information, visit gaminglabs.com.

 

Contact:
Christie Eickelman, Vice President of Global Marketing
+1 (702) 914-2220 or c.eickelman@gaminglabs.com

Gaming Laboratories International (GLI®) First Lab Accredited to Test and Certify Skill-Based Amusement Machines (SBAM) in Ohio

LAS VEGAS, NV (April 18, 2018) – Gaming Laboratories International (GLI®) announced today that it has become the first independent testing lab to be accredited by the Ohio Casino Control Commission (OCCC) to test and certify skill-based amusement machines (SBAM) in the state.

Read press release online here: https://prn.to/2HIbSlH

“We are extremely pleased that the Ohio Casino Control Commission voted in favor of accrediting GLI as the first independent laboratory certified to test skill-based amusement machines,” said Kevin P. Mullally, GLI’s Vice President of Government Relations and General Counsel. “We look forward to continuing our work with the Commission to implement the provisions of the skill-based amusement device law passed by the Ohio legislature in 2015. We are committed not only to serving the needs of the Commission but to providing suppliers of SBAMs and operators with outstanding value and customer service.”

According to the OCCC’s rules governing skill-based amusement machines, before an independent SBAM testing laboratory is certified by the Commission, it must undergo an investigation by the Commission to determine its competency and qualifications to conduct testing of SBAMs in accordance with Chapters 2915 and 3772 of the state’s Revised Code. The investigation covers such areas as corporate structure, policies and procedures, experience and expertise, staffing and equipment, and demonstrated skill in conducting testing to the appropriate standards.

Under the new rules and definitions governing SBAMs developed by the OCCC which take effect April 23, 2018, there are three categories of skill-based games that fall under the OCCC’s jurisdiction:

  • Category “A” games do not enable a payer to receive a prize as a reward with the exception of free replays (e.g. pinball and arcade-style games)
  • Category “B” games involve a player using skill to obtain a prize wholly contained within the machine (e.g. crane and claw machines)
  • Category “C” games allow players to redeem tickets, vouchers, or tokens awarded from the machine to obtain a prize (e.g. games usually found at family entertainment centers and similar establishments)

Senior Engineering Manager, Andrew Baran, represented GLI at today’s Commission meeting. “We have put a lot of effort into ensuring that our team is prepared to fully meet the needs of the skill game market in Ohio. We appreciate the diligent manner the Commission is taking in ensuring testing labs are fully qualified and we are proud of the intensive effort we are putting into this project.”

Gaming Laboratories International (GLI®) to Share Valuable Industry Experience at the Indian Gaming Tradeshow & Convention (NIGA 2018)

LAS VEGAS, NV (April 11, 2018) – Gaming Laboratories International (GLI®) will share nearly three decades of tribal gaming experience during the 2018 Indian Gaming Tradeshow & Convention at the Las Vegas Convention Center, April 17 – 20.

“We are delighted to welcome our valued tribal partners to GLI’s booth #827 at this year’s exciting NIGA tradeshow in Las Vegas,” said GLI’s Director of Client Services, Michael Capen. “This is a unique opportunity for tribal regulators, tribal governments, tribal operators, and gaming suppliers to meet with our knowledgeable team of tribal gaming experts on a variety of important topics impacting the future of tribal gaming throughout the country. We look forward to sharing thought-provoking insights, building and strengthening relationships, exploring innovative solutions, and learning from one another in a spirit of cooperation and dialogue.”

“I cordially invite attendees to join me and fellow panelists in Room N261 on Wednesday, April 18 from 2:00 p.m. to 3:00 p.m. for an informative discussion on the topic ‘Class II: The New 547.5 Standards. Are You Compliant?’,” added Capen.

 

Tribal Experts Provide Strategic Insights & Product Information

GLI’s team of tribal experts will be on hand to discuss how GLI’s proven world-class tools and resources can help pave the way toward success. A NIGA Associate Member since 1999, GLI has a long and successful history of providing valuable, high-quality training and assessment services to more than 225 tribes across North America.

Offering tribes the industry’s leading standards of quality and customer service, GLI’s knowledgeable tribal team will speak to tribal representatives and gaming suppliers about a wide assortment of world-class products and services at this year’s NIGA show. These include, but are not limited to:

•Accounting System Audits and Inspections
•Gaming Floor Audits and Inspections
•Bingo Systems Audits and Inspections
•Communication Testing, Including Advance Funds Transfer (AFT) Testing
•Kiosk Testing and Inspections
•Verification of Bonusing Features
•Software QA & Testing
•Governance, Risk & Compliance

 

Cybersecurity, Casino Management & Educational Services on Display

Attendees visiting GLI’s booth #827 will also learn about the class-leading cybersecurity services offered by Bulletproof, a GLI company, including:

  • PCI, DR, Incident Response and Consulting
  • IT Infrastructure Consulting
  • IT Project Management, Software QA & Testing
  • Microsoft & SharePoint Consulting
  • Security Aware Employee Training

Additionally, experts from Kobetron™ will be available to demonstrate the globally recognized capabilities of such well-known and respected products and services as IRIS Enterprise® casino process management, IRIS Online® real-time status alerts, Verify+ by Kobetron™,and the latest Kobetron hand-held verification tools.

Tribal regulators, gaming suppliers, and tribal operators of all experience and knowledge levels can also learn how they can benefit from the extensive educational and training opportunities provided by GLI University®, the company’s world-renowned resource for constant learning and constant change.

Gaming Laboratories International (GLI®) Names Johan Jonsson-Granberg Client Services Manager

LAS VEGAS, NV (April 9, 2018) – Gaming Laboratories International (GLI), the world leader in independent testing and certification for the global gaming industry, is pleased to announce that Johan Jonsson-Granberg has joined its European client services team as Client Services Manager. In his new capacity, Jonsson-Granberg will be responsible for delivering world-class customer service for GLI’s expanding portfolio of valued clients throughout Europe and around the world. He will be based out of GLI’s London office. 

“We are delighted to welcome Johan to GLI,” said James Illingworth, Director of European Client Services. “Johan joins us during an exciting time of opportunity for GLI in Europe. With Sweden gearing up for new gaming legislation, Johan’s Swedish heritage and his understanding of the unique aspects of the Scandinavian market will help position GLI for continued growth. Johan’s excellent credentials in online gaming, as well as other fields, will assist us in expanding our client base and market share throughout the region.” 

Immediately prior to joining GLI, Jonsson-Granberg was the content sales manager for Playtech, a leading supplier of innovative online gaming software, technology, and content solutions. With more than seven years of online gaming experience, Jonsson-Granberg previously served as an account manager for iSoftBet, a major provider of online and mobile casino games and e-gaming products. 

Gaming Laboratories International (GLI®) Names Raul Bouchot Senior Client Services Representative

LAS VEGAS, NV (March 19, 2018) – Gaming Laboratories International (GLI®) is pleased to announce that it has named veteran gaming executive Raul Bouchot Senior Client Services Representative. In joining GLI’s growing Client Service team, Bouchot will play a key role in providing unparalleled and personalized customer service to the company’s valued gaming and lottery clients across the country and around the world.

PHOTO: Download high res image here: http://bit.ly/2u3lVPa

“We are happy to welcome Raul to the Client Services team here at GLI,” said Manager of Client Services, Justine Clay. “Raul brings a wealth of gaming industry experience to his new position as Senior Client Services Representative. His expertise will no doubt enhance our ability to deliver world-class customer service to our valued clients.”

During his more than 25 years in the gaming industry, Bouchot has held key executive management positions with several major domestic and international gaming companies. His skill set includes a strong emphasis on the Australasia, European, and Latin American gaming sectors. He also brings a broad range of knowledge regarding slots and live and electronic table games.

Bouchot recently completed a consultancy as VP of Business Development with Vancouver, B.C.-based Jackpot Digital. He assisted Jackpot Digital’s senior management in developing a new company culture as part of the purchase by Jackpot Digital of electronic table game manufacturer Pokertek, Inc., where Bouchot had served as Sr. VP of Business Development.

Previously, Bouchot served as Business Development Manager for International Game Technology’s Multi-Player Series and Digi Deal product lines. He also was the Executive VP and COO of TCS America, Inc. (dba TCSJOHNHUXLEY), where he was responsible for bottom-line operational management encompassing all aspects of manufacturing, sales, and finance. Bouchot also held several key management positions at Shuffle Master Gaming, including VP of International Sales, Director of Sales, and Regional Sales Manager. He began his professional career at Tripp Plastics in Reno, Nevada, where he established the company’s casino sales division.

Gaming Laboratories International (GLI®) Becomes First Test Lab to Issue IP Blocking Certificates for Philippines Offshore Gaming Operator (POGO) License Holders

MANILA, Philippines (March 15, 2018) – Gaming Laboratories International’s (GLI®) Asia-Pacific (APAC) operations, led by GLI Australia, is proud to announce that it has become the first independent accredited gaming test laboratory to successfully complete and issue IP Blocking Certificates for Philippine Offshore Gaming Operator (POGO) Licensees, pursuant to Philippine Amusement and Gaming Corp (PAGCOR)’s existing POGO Rules and Regulations.

GLI’s testing and resultant certificates were undertaken in accordance with a Memorandum issued by PAGCOR to all POGO Licensees, requiring them to ensure that their IP address(es) used for offshore gaming operation were not accessible within the jurisdiction of the Philippines, on or before March 15, 2018.

GLI’s Vice President of iGaming Salim Adatia said, “We are honored to be the first PAGCOR-accredited gaming laboratory to test and certify various IP blocking protocols and solutions for POGO Licensees. We knew the importance PAGCOR placed on this mandate and how paramount IP blocking integrity is to this jurisdiction, which now hosts the largest number of online gaming operators in the APAC region.”

“Through our Adelaide, Sydney, and Macau test facilities, we are delighted to provide PAGCOR POGO license holders with the highest quality and most effective IP blocking testing services in the industry,” added GLI Asia’s General Manager of Client Services, Marina Wong.

GLI is authorized to provide independent testing and professional services to the Philippines, all Australian states and territories, New Zealand, Macau, Singapore and other APAC gaming jurisdictions. With more than 20 years of operations in APAC, GLI is the most qualified and experienced independent gaming laboratory in the region. GLI has offered extensive expertise and services to online licensees relating to IP Blocking Testing, Game, Platform, RNG, and Live Dealer testing. The lab also provides training through GLI University®; field inspections; responsible gaming; and security audits of all sorts including penetration testing, vulnerability analysis, and threat and risk assessments.

Gaming Laboratories International (GLI®) Names Blaine Preston Senior Client Services Representative

LAS VEGAS, NV (March 12, 2018) – Gaming Laboratories International (GLI®) has named Blaine Preston Senior Client Services Representative. In his new role, Preston will be responsible for delivering the highest level of customer service to key gaming and lottery clients.

Preston brings more than 15 years of professional experience in regulatory technical compliance, risk management, and security operations to his new role with GLI. Most recently, Preston served as Director of Security for the Missouri Lottery where he managed the Missouri Lottery’s security staff, investigations, and system security compliance program. Additionally, Preston was responsible for conducting in-depth licensing and background investigations, as well as managing lottery security oversight for more than 4,800 licensed retailers throughout Missouri.

Previously, Preston served as Enforcement Manager for the Missouri Gaming Commission. His responsibilities included regulatory compliance and enforcement, drafting rules and regulations, conducting investigations, and ensuring regulatory oversight of 13 Missouri-based casinos and corporate entities.

“It’s with great pleasure that we welcome Blaine to our growing GLI Client Services team,” said GLI Director of Client Services, Michael Capen. “His depth of experience working for both the Missouri Lottery and the Missouri Gaming Commission further enhances our ability to provide the world-class results and unmatched service our valued clients and customers have come to expect from GLI.”

Preston obtained a Bachelor of Science degree in Computer Information Systems from Missouri State University and is a Peace Officer Standards and Training (POST) trainer. He is the 2015 recipient of the Missouri Lottery Executive Director’s Award for successfully implementing Missouri’s statewide lottery system.

Gaming Laboratories International (GLI®) Welcomes Global Audience to its 18th Annual North American Regulators Roundtable

LAS VEGAS, NV (March 8, 2018) – More than 225 attendees from across the country and around the world converged at the iconic Luxor Las Vegas on March 7th for the first day of Gaming Laboratories International’s (GLI®) 18th Annual Regulators Roundtable.

PHOTOS: Download high res images at this link: http://bit.ly/2DaGSHj

Among the attendees were some of the most recognizable and influential Tribal gaming and state government leaders.

Presented by GLI University® and billed as the largest educational and networking event of its kind for gaming and lottery industry regulators, the two-day conclave is a mix of informative workshops and inspiring general sessions covering a wide range of mission-critical topics, such as advanced game concepts, blockchain technology, skill-based gaming, sports betting, eSports, and technical standards.

A packed general session heard Kerry Bubolz, president of the Vegas Golden Knights NHL hockey team, for an enthusiastically received keynote address highlighting the impact the Vegas Golden Knights have had on both Las Vegas and the sport of hockey in their inaugural year.

Then, GLI President and CEO James Maida took the stage with an address focused on the theme, “Everything we do, we do for you.” He said GLI is expanding its already world-class capabilities with four independent organizations – GLI, Bulletproof, Kobetron™, and SLI Compliance™ – united by the common purpose of continually serving clients better. Maida emphasized that GLI’s nearly 30 years of experience, more than 1,100 global employees, and 21 laboratories are unmatched in the industry.

Maida also stressed that because “bad guys are getting better,” it’s more imperative than ever for regulators to stay ahead of the game, “because the risks are too high for anything else.” He noted that, based on client feedback, GLI is focused on continuous improvement of people, products, and processes; adding that GLI will be expanding its education through free industry leading webinars, creating a technical point of contact for every regulator, and increasing the number of regional seminars.

Attendees also enjoyed a thought-provoking discussion by Maida and Chad Kornett, GLI’s Director of Technical Compliance, on the future of gaming innovation. Maida and Kornett engaged in a lively interchange covering such hot-button issues as cryptocurrency, sports betting, virtual reality, and the emergence of eSports and skill-based gaming.

A highlight of the opening day’s activities was the Innovation Room, where a large crowd of attendees got a glimpse into the future of gaming technology. GLI “brought the lab to you” with up-close-and-personal presentations from Bulletproof and Kobetron. Additionally, students from UNLV’s Center for Gaming Innovation showcased new and emerging technologies.

The exciting opening day of the 2018 North American Regulators Roundtable concluded with an exclusive VIP cocktail reception overlooking the glittering Las Vegas Strip at the top of the Mandalay Bay Resort & Casino. The chic House of Blues Foundation Room was the perfect setting for regulator attendees to meet and mingle directly with more than 160 gaming and lottery suppliers from around the world who joined the event, enjoying this rare opportunity to directly interact with such a large number of regulators.

Maida said, “We thank everyone for coming to support this conference.”

The North American Regulators Roundtable concludes on Thursday, March 8, 2018. More information about the Roundtable can be found at www.gaminglabs.com/roundtable2018.

Gaming Laboratories International (GLI®) Brings North America’s Gaming Regulators Together for High-level Discussions at 18th Regulators Roundtable

Annual Event Takes Place March 7 and 8 at Luxor Las Vegas

LAS VEGAS (February 20, 2018) – North America’s gaming regulators are facing a rapidly changing gaming landscape, and at its 18th annual Regulators Roundtable, Gaming Laboratories International (GLI®) will help to bring clarity and focus to today’s most pressing issues.

The Roundtable, presented by GLI University®, will help elevate attendees’ understanding of new and emerging technologies through a mix of panel discussions, live presentations, intimate breakout sessions, and hands-on demonstrations.

“Both technology and consumer behavior in the broader entertainment industry are evolving at a breakneck pace. That means the gaming industry must also evolve to remain competitive against other entertainment offerings. This is why we produce the Roundtable – to shine a bright spotlight on technological trends so that regulators across North America can be as informed and prepared as possible for the industry of tomorrow,” said GLI President and CEO James Maida.

The Regulators Roundtable takes place March 7 and 8 at Luxor Las Vegas and will feature high-level discussions on the potential regulator impact of topics such as advanced game concepts, blockchain technology, cryptocurrency, cybersecurity issues, gaming legislation, skill-based gaming, sports betting and wagering, and technical standards development.

Delivering the keynote address is Vegas Golden Knights President Kerry Bubolz. The Vegas Golden Knights is one of the most successful expansion franchises in sports history, and Bubolz will address major league sports and specifically how the Vegas Golden Knights impact Las Vegas.

In addition to discussions on the main stage, the Roundtable will feature crucial breakout sessions. Plus, back for its second year, the Innovation Room is a mini-lab for up-close and hands-on demonstrations. Guest suppliers will help regulators understand their latest creations, while GLI’s Bulletproof and Kobetron teams will present must-have services and tools for regulators.

More information about the Regulators Roundtable, including agenda, registration and hotel information, can be found at www.gaminglabs.com/roundtable2018.  

GLI Asia is Celebrating Ten Years of Service to the Macau Gaming Market

MACAU, China (February 13, 2018) – As we enter the new year, GLI Asia is celebrating ten years of service to the Macau gaming market and to the operators, regulators, and suppliers of the surrounding regions in Asia-Pacific. The expert testing and consulting staff has been honored to diligently serve clients in land-based gaming, online gaming, and lottery sectors with unsurpassed skill and commitment, and like the year of the dog teaches us, GLI’s customer-focused approach is centered on the qualities of honesty, loyalty, and responsibility.

Photo: Download high res image of Marina Wong here: bit.ly/2soujI9

GLI Asia officially opened for operation on 20 July 2007. Since that time, the lab has grown to more than 300 square meters (about 3,300 square feet) and is the most structured test lab in Asia.

“It has been an honor and a thrill to see our business grow with customer demand. It is especially humbling when our customers return to us again and again, asking us for additional service offerings, allowing us to grow along with them,” said Marina Wong, GLI Asia’s General Manager of Client Services.

Another exciting aspect of GLI Asia’s Macau presence is its positive impact on the local economy, with each of the lab’s employees being local Macau residents. In fact, four employees have been with the company nearly since the lab’s opening. Julian Lei and Nathan Chang have been with the lab since 2009, and Ben Leung has been with GLI Asia since 2010. Their long-term presence and insights are a boon to GLI’s clients and to the lab’s other employees.

“We are proud that so many of our employees have chosen to stay with GLI Asia for so long,” Wong said. “Their experience is incredibly valuable to our clients, and to the other staff members. When new employees join us, they are able to quickly learn from our long-term employees and expand their knowledge base.”

Because of their expertise, GLI Asia staff have become in-demand speakers on lottery issues throughout the Asia-Pacific region.

Today the lab serves clients of all sizes in land-based gaming, online gaming, and in lotteries. Key services the lab provides include testing for hardware, software, platforms, systems, games, and RNGs.

GLI Asia also helped successfully develop China’s first gaming technical standard – “Technical Gaming Standards for Online Lottery Systems and Betting Terminals.” The lab has also executed numerous high-profile lottery projects in Beijing, China; South Korea; and Taiwan.

For Wong, the GLI Asia staff, and for GLI as a company, over the past ten years, the mission has remained the same: “We put the customer first,” Wong said. “We understand that when our customers succeed, we succeed. When regulators rest easier, when suppliers are able to speed up their time-to-market and reduce expenses, when operators’ casino floors are compliant and secure, and when the products are fair for everyone – that is when we know we have succeeded, together.”

So what does the future hold for GLI Asia? Wong said, “As we celebrate the year of the dog, we will continue to keep in mind our focus on honesty, loyalty, and responsibility. That is how we have earned both regulators’ and our clients’ trust, and we will continue to work hard every day to maintain that trust and to continue to be the most reliable lab in Macau, in Asia, and in the world.”

Gaming Laboratories International (GLI®) Invites ICE 2018 Attendees to Make Success the Only Option

GLI on Stand N3-210;
CEO James Maida Speaking on Panel
“Business Leaders: Doing Business in Indian Country” on 6 February

HAARLEM, The Netherlands (22 January 2018) – In an ever-changing world of new technologies, at ICE 2018 Gaming Laboratories International (GLI®) will have a team of collaborative industry experts on its stand to help regulators, operators, and suppliers to pave a way for success.

GLI will be on stand N3-210, where its team of global experts will meet with attendees and present the many ways GLI can help regulators, operators, and suppliers in land-based gaming, iGaming, and lottery make success the only option.

Additionally, GLI President/CEO James Maida will address ICE attendees on the panel “Business Leaders: Doing Business in Indian Country” at 14:30 on 6 February. Tribal gaming is a $32 billion a year industry, and GLI has been working with Tribal leaders, operators, and regulators since the beginning. Maida will help attendees understand the similarities and differences between Tribal gaming and the global market.

“Each of the 1,000 employees at GLI is committed to delivering the highest levels of quality and accuracy, rapid testing times, and supreme resource capacity to our clients in land-based, online, and lottery. We are thrilled with the opportunity to present our leading services at ICE, and we look forward to welcoming the industry to this outstanding event,” said GLI EMEA Managing Director Martin Britton.

In addition to its land-based services, at ICE, GLI will be discussing its global leadership in testing all areas of iGaming, including: In addition to its land-based services, at ICE, GLI will be discussing its global leadership in testing all areas of iGaming, including:
• DFS (Daily Fantasy Sports)
• eLottery
• eSports
• Geo-Location
• Interactive Games
• Internet Gaming
• Live Dealer
• Mobile Gaming
• Play-for-Fun
• Professional Services
• Platforms / RGS (Remote Gaming Services)
• RNG (Random Number Generator)
• Security Auditing
• Skill-Based Games
• Social Gaming
• Sports Betting
GLI’s experts also provide a wide range of testing, certification and professional services for operations of all sizes, including lotteries who are upgrading systems. Additionally, GLI Cybersecurity Services will discuss tools to help regulators, operators, and suppliers shore up their cybersecurity defenses to be better prepared to detect and react to a cyberattack.

Earlier this year, GLI acquired NMi Gaming, providing NMi’s clients with instant global reach through GLI’s accredited 475 jurisdictions. NMi will be on stand N4-122. Both GLI and NMi representatives can discuss all available services.

Visit GLI at ICE 2018 and make success your only option.

Gaming Laboratories International (GLI®) Names Rick Ketchledge Senior Manager of Engineering

LAS VEGAS, NV (January 3, 2018) – Gaming Laboratories International (GLI®) has named Rick Ketchledge Senior Manager of Engineering for its Las Vegas laboratory.

Download hi res image here:https://www.dropbox.com/s/40fvky4jodynn3o/GLI%20Rick%20Ketchledge.jpg?dl=0

Ketchledge brings a wealth of gaming industry-related experience to GLI that will be beneficial to the company’s operator, supplier, and regulatory clients. Most recently, he served as Quality Assurance Senior Analyst for MGM Resorts International. Previously, he served as Senior Software Test Engineer for IGT and as QA Manager Testing/Test Automation Lead for Allegiant.

“We are very pleased to welcome Rick to the Las Vegas engineering team,” said GLI Director of Engineering Faisal Khan. “GLI’s customers rely on us for supreme accuracy, quality, and expertise, and we are confident that Rick’s diverse experience in the gaming and hospitality industries, from the operator and supplier perspectives, will benefit our customers.”

Ketchledge holds a Bachelor’s degree in Computer Science from North Central College.

Gaming Laboratories International (GLI®) Urges Clients to Examine Their Cyber and Information Technology (IT) Security Measures at MGS Entertainment Show 2017

MACAO, China (October 26, 2017) – Gaming Laboratories International (GLI®), under their professional and technology services brand, Bulletproof, is urging its clients to examine the cyber and Information Technology (IT) security measures currently set in place at their gaming establishments to ensure all assets are safe and secure.

However, how does one know if his or her organization is truly secure from internal and external threats? GLI’s Bulletproof team can help! The company offers the following IT security services and more:

  • Cybersecurity services
  • Source code security audits
  • Security Operations Center (SOC) as a service
  • Cybersecurity incident response and forensics
With nearly 30 years of gaming industry experience, GLI is the world leader in gaming certification and testing and understands your operation both inside and out, leveraging innovative testing methodologies and advanced tools. They offer access to resources in every jurisdiction in the world to ensure your business is successful.

GLI Asia Limited General Manager Client Services Marina Wong said, “GLI and Bulletproof are very excited to offer the very best IT security services to our clients in the Asia-Pacific region. We utilize best-in-breed methodologies to ensure we are offering the most comprehensive security services in the gaming industry. No project is too large or too small for our experts. Please visit with our experts to determine the best solution for your gaming operation.” 

Don’t gamble on IT security and risk your customers’ data safety and security or your operation’s reputation. GLI and Bulletproof will be at the MGS Entertainment Show 14-16 Nov., stand #AL31, to discuss cyber and IT security and the various services GLI offers.